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sQ1=new Array();sQ1[1]=new Array("media_room/htm/english/mediaroom.htm","South-East Regional Health Authority - Media Room","","South-East Regional Health Authority's media room provides all of our most current news releases, media advisories, hospital statements and other important information. News Release Notification To receive South-East Regional Health Authority news releases via e-mail, or to update your contact information, please send an e-mail to Community Relations: mediainquiries@serha.ca Media Inquiries All media inquiries regarding South-East Regional Health Authority or our affiliates should be directed to Community Relations: Ph: (506) 860-2227 or (506) 870-2688 Fax: (506) 870-2839 E-mail: mediainquiries@serha.ca  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[2]=new Array("foundations/htm/english/foundations.htm","South-East Regional Health Authority - Foundations","","Each year, the generosity of people like you makes it possible for our foundations to assist with many projects vital to maintaining the high standard of health care for Albert County Health and Wellness Centre, The Moncton Hospital and Sackville Memorial Hospital. They include: The purchase of state-of-the-art medical equipment Renovation of medical clinics and intensive care units Advanced training courses for hospital staff Your hospital needs your support now more than ever. Please consider one of many ways to help us make a difference in our community. All donations are income tax deductible. The mission of the Bennett & Albert County Hospital Foundation is to carry out fundraising activities, the management of resources and disbursement of funds to meet the health care needs of the people served by the Albert County Health and Wellness Centre. The foundation has been successful in raising funds for a community health room and for a number of vital pieces of equipment including a floating X-ray table and new digital imaging equipment which can instantly transmit X-ray images taken at the Health and Wellness Centre to The Moncton Hospital. For more information phone (506) 882-3100 or visit the website at www.bachfoundation.com. It would be difficult to find a patient care area in The Moncton Hospital that has not benefited from donated funds. The Friends' successful fundraising efforts have resulted in the purchase of many pieces of modern equipment such as a trans-rectal ultrasound which provides the only method of diagnosing prostate cancer, new ICU monitors, a cardiac assessment clinic, an endoscopic ultrasound, the hospital's first permanent MRI machine, an angiography suite for the diagnosis and treatment of problems in the body's vascular system, new ultrasound machines, a bone densitometer for detecting osteoporosis and a range of equipment for the care of premature and sick newborns in the Neonatal Intensive Care Unit, to name just a few examples. The foundation requires the support of the community to accomplish projects large and small, from a multi-million dollar MRI to a comfortable La-Z-Boy chair in a patient's room. Donations can be directed to the foundation's annual campaign for the hospital's most urgent need or to a specific care area of the hospital. For more information phone (506) 857-5488, visit the Friends' office in the main lobby of the hospital or visit our website at www.friends-foundation.org. The Sackville Memorial Hospital Foundation's fundraising campaigns have been successful in creating a new palliative care suite and purchasing many critical pieces of equipment such as an X-ray film processor, a cardiac defibrillator, a new digital imaging system and a bladder scanner, just to name a few. Visit the website at www.smhf.ca for more information, or phone (506) 364-4100.   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[3]=new Array("volunteers/htm/english/volunteers.htm","South-East Regional Health Authority - Volunteers","","The volunteers of South-East Regional Health Authority (SERHA) touch the lives of thousands of people every year. More than 300 adult and youth volunteers commit to helping the Authority achieve its mission of enhancing the quality of life for the patients and their families. SERHA's volunteer program is comprised of women and men who see the health care environment as a place where they can make a difference. Whether it is to meet new people, add a new dimension to their current routine, to give back to an organization that made a difference in their lives or that of someone close to them or simply to help others, volunteers are bound by a commitment to serving patients and the community.   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[4]=new Array("contact_us/htm/english/contact.htm","South-East Regional Health Authority - Contact Us","","Contact South-East Regional Health Authority by mail, phone, fax or e-mail: Corporate Office 135 MacBeath Avenue Moncton, N.B. E1C 6Z8 Ph: (506) 857-5520 Fax: (506) 857-5545 E-mail: generalinquiries@serha.ca Contact our affiliates: The Moncton Hospital Sackville Memorial Hospital Addiction Services Albert County Health and Wellness Centre Extra Mural Services Health Services Centre Rexton Katherine Wright Family Wellness Centre Northumberland Centre for Medical Education and Research Petitcodiac Health Centre Port Elgin Health Centre   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[5]=new Array("health_authority_news/htm/english/news_flu.htm","South-East Regional Health Authority - Health Authority News","","INDEX,FOLLOW");sQ1[6]=new Array("disclaimer/htm/english/disclaimer.htm","South-East Regional Health Authority - Disclaimer","","DISCLAIMER By accessing the website of the South-East Regional Health Authority (SERHA) you are agreeing to the terms and conditions laid out in this disclaimer. If you do not agree with the terms and conditions described herein, you should immediately discontinue use of this website. The information provided on SERHA's website is provided for information and education purposes only. Any information provided is not intended to be health care or medical advice, and does not constitute such. It is not intended to be a diagnosis and should not be used as such. The information on this site is general, not specific. You should not make any decision regarding treatment and/or medication based on any of the information presented on this website. Any decision concerning your health, treatment and/or medication should be made in consultation with a qualified healthcare professional. If you have or suspect you have a health problem, you should contact your healthcare professional immediately. SERHA does not guarantee the quality, accuracy, completeness, timeliness, appropriateness, or suitability of the information we provide on this website. SERHA assumes no obligation to update the information or to inform on further developments concerning topics mentioned. The information may be changed from time to time without notice. SERHA is providing this website and the information on an "as is" basis. SERHA makes no representations of any kind with respect to the website or the information contained therein. The website may contain inaccuracies, typographical errors or other errors. The SERHA, the health facilities, physicians and staff within the SERHA, the authors of this website, and the contributors to this website shall not assume any responsibility and shall not be liable for any damages, liabilities, or obligations whatsoever, which may arise out of the use or misuse of this website and the information it provides. This website contains links to other Internet sites. Such links are provided for reference only and were independently developed by parties other than SERHA. Therefore, SERHA is not responsible for the content of any such linked sites and does not assume any responsibility for the accuracy or appropriateness of the information contained at such sites. The inclusion of any link does not imply endorsement by SERHA of the site. Use of any such linked site is at the user's own risk. Copyright © South-East Regional Health Authority, 2005. All rights reserved. Any unauthorized reproduction, storage, transmittal or distribution, in whole or part, is strictly prohibited. INDEX,FOLLOW");sQ1[7]=new Array("about_us/htm/english/aboutus.htm","South-East Regional Health Authority - About Us","","More than 3,000 staff and physicians choose South-East Regional Health Authority as their place of employment, an organization Maclean’s magazine named as one of Canada’s top 100 employers for two consecutive years (2004, 2005). South-East Regional Health Authority’s objective in a growing and steadily developing region is to be a key player in the promotion of healthy communities and the provision of quality health care. To attain this, the Authority leads the way in an ever-advancing health care system with cutting-edge equipment and through their many distinct bilingual programs and services. The Moncton Hospital, the anchor facility of the Authority, was the first hospital in Canada to integrate a dual head gamma camera with a diagnostic CAT scanner for Nuclear Medicine. South-East Regional Health Authority is one of eight health authorities in New Brunswick and is a tertiary care centre as well as a maritime referral centre for acute and trauma cases, covering New Brunswick, Prince Edward Island and northern Nova Scotia. Nearly half a million patients pass through South-East Regional Health Authority’s network of facilities, programs and services each year. The Authority’s multidisciplinary network consists of: Hospitals Sackville Memorial Hospital The Moncton Hospital Community Health Centres Albert County Health and Wellness Centre Health Service Centres Health Services Centre Rexton Katherine Wright Family Wellness Centre Petitcodiac Health Centre Port Elgin Health Centre Addiction Services Extra Mural Services Education and Research Northumberland Centre for Medical Education and Research Mission To promote healthy lifestyles and deliver quality health care services to a progressive and growing region.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[8]=new Array("careers/htm/english/careers.htm","South-East Regional Health Authority - Careers","","MESSAGE FROM THE PRESIDENT & CEO South-East Regional Health Authority is one of the largest health authorities in Atlantic Canada with more than 3,000 employees, volunteers and physicians in nine facilities located in southeastern New Brunswick. Our largest facility, The Moncton Hospital, provides tertiary, trauma and high level secondary services to New Brunswick, northern Nova Scotia and Prince Edward Island. The Authority provides a full range of ambulatory, primary health care, prevention and wellness services throughout the region. The Authority is recognized at the regional, provincial and national level for best practices and innovation in the delivery of health and health care services and is fully accredited by the Canadian Council on Health Services Accreditation. Fully accredited teaching programs are offered by the Authority in various health disciplines such as: Dietetic Internship; Northumberland Centre for Medical Education and Research; Critical Care Nursing; School of Radiologic Technology; Pharmacy Residency; and others. The wellbeing of staff is of utmost importance, and this was reinforced when Maclean's magazine named the Authority as one of Canada's top 100 employers in 2004 and 2005. New Brunswick is Canada's only officially bilingual province, and the Greater Moncton Area offers a wide range of services in both official languages. If you would like to live in a growing, progressive city and work in a first-class health care delivery system, South-East Regional Health Authority would be proud to have you. Please contact us for additional information. Yours truly, Donald J. Peters, P.Eng President and Chief Executive Officer   Back to top  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[9]=new Array("ambulatory_care/htm/english/ambulatory.htm","South-East Regional Health Authority - Ambulatory Care","","THE MONCTON HOSPITAL REDEVELOPMENT PROJECT Ambulatory Care, Trauma/Emergency and Laboratory These are exciting times for South-East Regional Health Authority and its principal facility, The Moncton Hospital. One of the largest developments since the hospital was built in 1953 is taking place from June 2005 to September 2007. Ambulatory care is becoming recognized as the health care of the future. Once the need for an ambulatory care facility in Region 1 South-East was recognized, $47 million was invested towards the creation of a new Ambulatory Care Centre, Trauma/Emergency department and a state-of-the-art clinical laboratory. The new facility will include underground parking in addition to a fully enclosed ambulance entrance for patient drop off and pick up. This expansion and consolidation of patient services will allow South-East Regional Health Authority to continue to bring patient care to a new level for families in the Maritimes. Patients will have direct access to services such as diagnostics, treatment, patient education and follow-up. The new Trauma/Emergency department will help maintain and enhance the role of the Authority as a major critical care and trauma referral centre for New Brunswick, Prince Edward Island and northern Nova Scotia. The department will be expanded and designed to offer emergency care according to best practice in infection control and trauma services. This is a huge step forward for South-East Regional Health Authority and the more than 70,000 patients that come to the Trauma/Emergency department each year. The new, integrated Ambulatory Care Centre will be located on the main floor and will allow more effective and efficient delivery of services to patients of Region 1 South-East. The facility will house clinics in education, medical daycare and orthopedics, diagnostics, minor surgery and endoscopy and phlebotomy/specimen collection, as well as specialized clinics. The new 20,000 sq-ft clinical laboratory will be located on the third floor of the new facility, strategically placed in close proximity to areas that are high users of the laboratory services (Trauma/Emergency, Operating Room, clinics and intensive care units). The laboratory was also designed with ambulatory patients in mind—the specimen drop off and blood product pick-up area will be located by the elevators and stairs to allow for easy access. The Moncton Hospital redevelopment project is a joint venture with the Department of Health and Wellness, Department of Supply and Services, South-East Regional Health Authority and RPG-Hospital Planning Specialists. The new facility was designed by architectural firm Design Workshop Ltd.   Photo gallery of construction   Back to top  >> Laboratory >> Trauma/Emergency/       Ambulatory Care  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[10]=new Array("strategic_plan/htm/english/strategic.htm","South-East Regional Health Authority - Strategic Plan","","A HEALTHIER TOMORROW South-East Regional Health Authority (SERHA) actively started the 2005 year with the planning process for a new strategic plan for 2005 - 2009. The SERHA Board of Directors approved four strategic plan framework priorities that will guide the development of the strategic plan: Healthy Communities and Healthy Workplaces Best Possible Health Care and Services Integrate Knowledge, Research and Innovation Partnerships to Improve Health A vital part of the strategic planning process was the input from stakeholders and the general public on the future direction of the regional health authority. A very acceptable response rate was attained with close to 500 participants contributing to the process; the breakdown of respondents was 50% residents and stakeholders and 50% staff and physicians. Population health, demographics, and health system efficiency statistics for Health Region 1, along with the feedback received from questionnaires will all be utilized as part of the objective setting process.   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[11]=new Array("health_authority_news/htm/english/news.htm","South-East Regional Health Authority - Health Authority News","","Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[12]=new Array("donate/htm/english/donatenow.htm","South-East Regional Health Authority - Donate Now","","Through the generous support of the people of our communities, South-East Regional Health Authority is able to offer our patients the best health care and services. Your donations allow us to continue to be at the forefront of medical proficiency and knowledge. To donate now, please choose from the foundations listed here and click on the link. Bennett & Albert County Hospital Foundation Friends of The Moncton Hospital Foundation Sackville Memorial Hospital Foundation   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[13]=new Array("media_room/htm/english/current.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","AUTHORITY NEWS RELEASES Current November 21, 2005 Addiction Awareness Week November 10, 2005 Public Influenza at the Moncton Hospital August 31, 2005 The Moncton Hospital reminds Rolling Stones fans to prepare for the day August 30, 2005 The Moncton Hospital provides outdoor concerts health tips August 29, 2005 The Moncton Hospital offers mist tents at Rolling Stones Concert August 9, 2005 The Moncton Hospital to provide medical services at Stones concert  >> Current >> Archive >> Current >> Archive   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[14]=new Array("media_room/htm/english/archive.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","AUTHORITY NEWS RELEASES Archive May 25, 2005 Opening of a Pediatric Observation and Assement Area For Children May 11, 2005 SERHA recognizes the contribution of nurses May 2, 2005 New ambulatory care center at The Moncton Hospital April 15, 2005 Public Service Announcement April 6, 2005 Healthy Woman Seminar at The Moncton Hospital March 30, 2005 Pharmacy residency program receives full accreditation March 17, 2005 The Moncton Hospital Welcomes Dr. Murphy-Kaulbeck February 22, 2005 Enhancing care for stroke patients February 17, 2004 New addition to the School of Radiologic Technology February 22, 2005 Province providing $890,000 for new diagnostic equipment for Region 1 - SouthEast November 17, 2004 Authority hires first nurse practioner is south-east New Brunswick November 17, 2004 A few moments today will lead to a healthier tomorrow! October 28, 2004 SERHA top 100 places to work in Canada! October 18, 2004 Cancer weekend workshop in Moncton September 22, 2004 Dr. Donald MacLellan Research Day June 23, 2004 SERHA welcomes new Chief of Medical Staff   Back to top  >> Current >> Archive >> Current >> Archive   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[15]=new Array("media_room/htm/english/foun_current.htm","South-East Regional Health Authority - Media Room - Foundation News Releases","","FOUNDATION NEWS RELEASES Current October 6, 2005 Foundations Launch Healthy Returns Capital Campaign to transform the way health care is being delivered in our region  >> Current >> Archive >> Current >> Archive   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[16]=new Array("media_room/htm/english/foun_archive.htm","South-East Regional Health Authority - Media Room - Foundation News Releases","","FOUNDATION NEWS RELEASES Archive November 5, 2004 Friends Launch ‘Technology for Urology’ Campaign June 10, 2004 Local Businessman appointed Director of the Friends of The Moncton Hospital Foundation February 2004 Monitoring Your Health Campaign Nears Goal October 9, 2003 Friends’ Monitoring Your Health campaign will provide monitors for the Medical/Surgical and Neurosurgical ICU’s at TMH May 31, 2003 The Friends of The Moncton Hospital Foundation Elects New Chair April 17, 2003 The Friends of The Moncton Hospital Foundation “Gift for the Heart” Campaign GOES OVER THE TOP! January 2003 Great West Life makes generous contribution to “Gift for the Heart” Campaign December 16, 2002 Foundation Welcomes Ambulatory Care Announcement September 30, 2002 Friends 'Gift for the Heart' Campaign will provide a new Cardiac Assessment Clinic at The Moncton Hospital December 4, 2001 The First Endoscopic Ultrasound in Atlantic Canada to arrive at TMH October 4, 2001 Friends Launch 'Scoping for Health' Campaign August 23, 2001 The Friends of The Moncton Hospital Foundation Launch Special Occasion Card April 27, 2001 The Friends of The Moncton Hospital Foundation MRI CAMPAIGN GOES OVER THE TOP!   Back to top  >> Current >> Archive >> Current >> Archive   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[17]=new Array("volunteers/htm/english/whyyoushould.htm","South-East Regional Health Authority - Volunteers","","WHY YOU SHOULD VOLUNTEER There are many reasons to become a member of South-East Regional Health Authority's volunteer team. Volunteers gain valuable experiences that will benefit them throughout their lifetime. They appreciate the opportunity to be part of the health care delivery team, and most importantly, they are happy to share their time and talents with others in a fulfilling way. In addition, volunteers receive: Complimentary meals (when working all day) and parking Complimentary coffee or tea from The Pantry Complimentary computer training and other in-house educational opportunities Free annual flu shots and blood pressure testing Invitations to several celebrations throughout the year, including the annual Volunteer Recognition dinner each spring Subscription to Heartbeat, a biannual newsletter for Authority volunteers, auxilians and alumnae   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[18]=new Array("volunteers/htm/english/aux_specialgroups.htm","South-East Regional Health Authority - Volunteers","","AUXILIARIES AND SPECIAL GROUPS The spirit of giving and sharing is strong among the hundreds of people who work together throughout the year in support of South-East Regional Health Authority. In addition to the more than 32 program areas volunteers provide service, the Authority is fortunate to have four vital auxiliaries and an alumnae supporting its mission. Albert County Hospital Auxiliary The Albert County Hospital Auxiliary was formed in 1960 after a group of dedicated volunteers came together with the mission to support the health care system and the programs offered. Today, the auxiliary holds fundraising events, such as the popular strawberry festivals, food and craft sales, talent shows and quilt and food basket sales. Sackville Memorial Hospital Auxiliary The Sackville Memorial Hospital Auxiliary consists of a group of committed volunteers who provide assistance through volunteer hours and fundraising events to Sackville Memorial Hospital and area nursing homes. The tireless work of this organization is evident on a daily basis in the hospital gift shop and the coffee cart service in the front lobby. Other fundraising events include the Memorial Fund, Christmas Tea & Auction, Bake Sales and the Coffee Party. The Sackville Memorial Hospital Auxiliary uses the funds raised to purchase medical equipment and also provides staff with financial assistance for continuing education. The Moncton Hospital Nurses' Healthcare Auxiliary The Moncton Hospital Nurses' Healthcare Auxiliary is comprised of nurses who volunteer their time and talents to The Moncton Hospital, and is the only auxiliary in Canada completely comprised of nurses. The Auxiliary was founded in 1940 by Alena Jean MacMaster, a registered nurse. Funds raised through the auxiliary go towards medical equipment for the benefit of patients and staff and provide financial assistance to staff for continuing education. The auxiliary also assists with special community projects that promote health and wellness, such as the Healthy Woman seminars. The majority of revenue comes from The Moncton Hospital's gift shop. Other initiatives include Curly Corner, First Foto Pictures and a gift cart that travels throughout the hospital. Close to $1 million has been contributed to South-East Regional Health Authority from The Moncton Hospital Nurses' Health Care Auxiliary. The Moncton Hospital School of Nursing Alumnae The Moncton Hospital School of Nursing Alumnae was established in 1957 to support the students of the School of Nursing and to maintain contact with members. Since the closing of the school in 1975, financial support is provided towards the education of members and to The Moncton Hospital, particularly to the Health Sciences Library, the Chapel and The Friends of The Moncton Hospital Foundation. The Nurses Alumnae raises funds through the Tim Horton's kiosk and the Coffee Shop in the main lobby. More than $1 million has been provided by the alumnae. The Moncton Hospital Auxiliary Since its founding in 1898, The Moncton Hospital Auxiliary has had a long and proud history of supporting the hospital's mission, raising money for equipment, funding special projects and providing services to make every patient's stay more comfortable. In the beginning, auxiliarists sewed curtains, bed linens and patient gowns and raised funds to meet equipment needs of the hospital. The auxiliary presented the hospital with its first motorized ambulance back in 1919—replacing the horse-drawn buggy. Today the vision and commitment of the auxiliary lives on. The auxiliary supports The Moncton Hospital through the operation of The Pantry coffee shop and a wide variety of activities ranging from the popular "Evening of Divine Decadence—Dessert and Shopping Party" (December) to a fun afternoon of marathon bridge in the hospital cafeteria (September to April) and our eagerly anticipated spring and Christmas bazaars. We welcome new ideas for community involvement. If you would like to contribute to the quality of care in our hospital, consider joining us! For more information about the auxiliaries and the alumnae, contact Volunteer Services by telephone at (506) 857-5433 or by fax at (506) 870-2839.   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[19]=new Array("volunteers/htm/english/visitation_guidelines.htm","South-East Regional Health Authority - Volunteers","","VISITATION GUIDELINES South-East Regional Health Authority is delighted when members of the community volunteer their time to visit Authority facilities and by their generosity in wishing to make hospitalization a positive experience for patients. A puppet show, musical performance, craft activity, parties or a visit from a celebrity or cartoon character means a lot to a hospitalized person. Special visitors are a great benefit to the children. Please call Volunteer Services for more information.   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[20]=new Array("volunteers/htm/english/programs.htm","South-East Regional Health Authority - Volunteers","","VOLUNTEER SERVICES PROGRAMS Youth Volunteers Youth 14 years of age and older (with parental permission) are encouraged to volunteer during the summer in South-East Regional Health Authority's Student Program. Student volunteers provide many services throughout the Authority in areas such as The Pantry, clinic waiting areas, gift and book carts and geriatric recreation. Student volunteers are asked to commit to one four-hour shift per week, for a minimum total of 24 hours and six-weeks. Please call the Volunteer Services department at (506) 857-5433 to learn more about this popular and enjoyable step into the workplace. Application process for the Student Program begins May 1. Adult Volunteers To begin the sign-up process, just complete the application form available from Volunteer Services. Selected applicants will then be invited to a personal interview and an orientation. A criminal check is required at no cost to the potential volunteer. At least a six month minimum commitment to service is requested. We will do our best to match individual skills, interests and schedule to the needs of the patients, families and staff. Placement is based on position openings. A complete orientation and training is provided to all new volunteers.   Back to top   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[21]=new Array("volunteers/htm/english/contact_us.htm","South-East Regional Health Authority - Volunteers","","CONTACT US Volunteer Services The Moncton Hospital 135 MacBeath Avenue Moncton N.B. E1C 6Z8 Ph: (506) 857-5433 Fax: (506) 870-2839 Opening Hours Monday to Friday, 7:30 a.m. to 4:00 p.m.   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[22]=new Array("health_authority_news/htm/english/events_calendar.htm","Calendar of Events","","Calendar of Events Coming soon!");sQ1[23]=new Array("about_us/pdfs/annual_report.pdf","Annual Report 2004-2005 | Rapport Annuel 2004-2005","","Table of Contents Facilities and Foundations Corporate Profile Mission, Vision and Values Message from Chairman, and President and CEO Board of Directors Executive Management Team Medical Staff Executives Strategic Plan Executive Summary Annual Report 2004-2005: Four Strategic Priorities and Highlights Management Discussion and Analysis Audited Financial Statements 3 4 6 7 10 11 11 12 13 25 41 Table des matières Services et fondations Profil d'entreprise Mission, vision et valeurs Message du président du conseil et du président-directeur général Conseil d'administration Équipe des cadres supérieurs Cadres supérieurs du personnel médical Sommaire du plan stratégique d'entreprise Rapport Annuel 2004-2005: Quatre axes d'intervention prioritaires et faits saillants du plan stratégiques Commentaires et analyse de la direction États financiers vérifiés 3 4 6 7 10 11 11 12 13 25 41 2 Facilities I I I I I I Services I I I I I I Addiction Services Albert County Health and Wellness Centre Extra Mural Services Health Services Centre Rexton Katherine Wright Family Wellness Centre Northumberland Centre for Medical Education and Research Petitcodiac Health Centre Port Elgin Health Centre Sackville Memorial Hospital The Moncton Hospital Services de traitement des dépendances Centre de santé et de mieux-être du comté d'Albert Services extra-muraux Centre de santé de Rexton Centre de mieux-être familial Katherine Wright Centre d'éducation et de recherche médicales de Northumberland Centre de santé de Petitcodiac Centre de santé de Port Elgin Hôpital mémorial de Sackville Hôpital de Moncton I I I I I I I I Foundations I I I Fondations I I I Bennett and Albert County Hospital Foundation Friends of The Moncton Hospital Foundation Sackville Memorial Hospital Foundation Fondation Bennett et de l'Hôpital du comté d'Albert Fondation des Amis de l'Hôpital de Moncton Fondation de l'Hôpital mémorial de Sackville 3 Corporate Profile South-East Regional Health Authority Introduction: South-East Regional Health Authority (SERHA) provides tertiary, high level secondary and trauma services to New Brunswick, Prince Edward Island and northern Nova Scotia. Tertiary services provided include neurosciences (neurology and neurosurgery), oncology, neonatal intensive care, child and adolescent psychiatry (provincial service), vascular surgery, burns, infectious diseases, trauma and interventional radiology. In addition to providing a full range of ambulatory and primary health care, SERHA also offers prevention and wellness services throughout southeastern New Brunswick. The drive for perfection and provision of the highest standard of safe and quality care has made SERHA a leader in health care. SERHA is recognized at the regional, provincial and national level for best practices and innovation in the delivery of health and health care services. Profil d'entreprise Régie régionale de la santé du Sud-Est Introduction La Régie régionale de la santé du Sud-Est (RRSSE) offre des services de soins tertiaires et de traumatologie ainsi que des soins secondaires de haut niveau aux populations du Nouveau-Brunswick, de l'Île-du-Prince-Édouard et du nord de la Nouvelle-Écosse. Les services tertiaires comprennent : neurosciences (neurologie et neurochirurgie), oncologie, unité de soins néonatals intensifs, pédopsychiatrie (service provincial), chirurgie vasculaire, unité de soins aux brûlés, maladies infectieuses, traumatologie et radiologie interventionnelle. En plus d'offrir une gamme complète de soins ambulatoires et primaires, la RRSSE offre également des services sur la promotion de la santé et la prévention des troubles de la santé à la grandeur du sud-est du NouveauBrunswick. Grâce à son engagement envers l'excellence et l'offre de services de soins de santé de qualité supérieure, la RRSSE est reconnue comme chef de file dans le domaine des soins de santé. Elle est également reconnue sur les plans régional, provincial et national comme étant un fournisseur de services de soins de santé dont les pratiques figurent parmi les meilleures au pays. 4 Profile: I One Profil d'entreprise de la RRSSE Compte parmi les huit régies régionales de la santé au Nouveau-Brunswick. I Offre des services bilingues à une communauté bilingue. I Sert environ 400 000 patients chaque année. I Nommée au palmarès des 100 meilleurs employeurs au Canada par la revue MacLean's pendant deux années consécutives. I Compte 2 700 membres du personnel dévoués. I Compte 260 médecins et dentistes très compétents. I Compte plus de 500 bénévoles, anciens et anciennes et membres d'auxiliaires. I Comprend trois fondations actives qui connaissent beaucoup de succès. I A obtenu une note élevée sur l'agrément national du Conseil canadien d'agrément des services de santé en 2002. I Son budget d'exploitation est de 175 millions $ pour l'année financière 2004/05. I Environ un patient sur cinq provient de l'extérieur de la région. I Le service d'urgence a traité 73 409 cas pendant l'année financière 2004/05. I A effectué 133 636 hospitalisations pendant l'année financière 2004/05. I Le service de soins ambulatoires a traité 109 461 cas pendant l'année financière 2004/05. I Chaque année, sept médecins praticiens terminent avec succès le programme du Centre d'éducation médicale du Northumberland. I Débutera la construction d'un nouveau centre de soins ambulatoires, d'un nouveau laboratoire et d'un nouveau service de traumatologie pendant l'été 2005. Ce projet de 41 millions $ a été approuvé par le gouvernement. I of eight Regional Health Authorities in New Brunswick. I The ability to provide bilingual services to a bilingual community. I Approximately 400,000 patients pass through SERHA affiliate doors each year. I Ranked as one of Canada's top 100 employers by Maclean's magazine for two consecutive years. I More than 2,700 dedicated and caring staff. I 260 highly qualified physicians and dentists. I More than 500 volunteers, alumnae and auxiliaries. I Three active and successful foundations. I Received national accreditation with top marks in 2002 by Canadian Council on Health Services Accreditation. I Operating budget of $175 million (04/05 fiscal year). I Almost one in five patients are from out of region. I 73,409 emergency visits (04/05 fiscal year). I 133,636 inpatient visits (04/05 fiscal year). I 109,461 ambulatory care visits (04/05 fiscal year). I Seven physician practitioners graduate each year from the Northumberland Centre for Medical Education. I Government approved ambulatory care, laboratory, trauma and emergency project worth $41 million. Construction to commence summer of 2005. 5 Mission, Vision and Values Vision: Leading in a healthy and vibrant community. Vision, mission et valeurs Vision : Être chef de file au sein d'une communauté saine et dynamique. Mission: To promote healthy lifestyles and deliver quality health care services to a progressive and growing region. Mission : Promouvoir un mode de vie sain et offrir des services de soins de santé de qualité aux membres d'une communauté progressive en pleine croissance. Values: I Leadership that is accountable, proactive, innovative and visionary; I Respect, mutual trust and understanding; I Compassion and concern individualized to the people we serve and with whom we work; I Integrity in all aspects of patient care and corporate operations; I Honesty and fairness with all; I Competency, effectiveness and efficiency in all services that we provide; and I Partnership with the community to improve the quality of life in the region. Valeurs : I Offrir un leadership responsable, proactif, novateur et visionnaire. I Faire preuve de respect, de confiance mutuelle et de bienveillance. I Faire preuve de compassion et d'empathie envers nos patients et nos collègues de travail. I Faire preuve d'intégrité dans l'administration de soins aux patients et dans l'accomplissement de nos tâches administratives. I Faire preuve d'honnêteté et d'équité envers tous. I Offrir un service compétent et efficace. I Établir un partenariat avec la communauté afin d'améliorer la qualité de vie des membres de la communauté. 6 Message from the Chairman, and President and CEO "South-East Regional Health Authority (SERHA) -- Leading in a healthy and vibrant community." Message du président du conseil d'administration et du président-directeur général « La Régie régionale de la santé du Sud-Est (RRSSE) ­ Chef de file au sein d'une communauté saine et dynamique. » The South-East Regional Health Authority's new vision statement is extremely important to us because it accurately reflects who we are and what we stand for. Health care issues are the most pressing concerns of residents of New Brunswick. As a health care provider, we must meet the demands of the people we serve with the financial resources available to us. We face constant challenges that include recruiting, retention, acquiring the newest technology, longer wait lists and a growing and aging population. Le nouvel énoncé de vision de la Régie régionale de la santé du Sud-Est est très important pour nous car il démontre clairement qui nous sommes et ce que nous croyons. Les soins de santé constituent le dossier qui préoccupe le plus les résidents du Nouveau Brunswick. En tant que fournisseur de soins de santé, nous devons répondre aux besoins de la population que nous servons en fonction des ressources financières qui nous sont accordées. Nous devons affronter de nombreux défis, tels que le recrutement et la rétention d'employés, l'acquisition d'équipement à la fine pointe de la technologie, la gestion des listes d'attentes toujours plus longues et les effets d'une population croissante et vieillissante. Balancing the Budget SERHA worked diligently within our expenditure plan to provide the services our patients require. This year, thanks to the hard work of our staff, great leadership from our management team and the support from our board, a projected expenditure plan deficit was reduced from $6.8 million to $1.4 million, a savings of $5.4 million. Équilibrer le budget Nous avons travaillé avec acharnement cette année afin d'offrir aux patients les services dont ils avaient besoin dans les limites de notre plan de dépenses. Grâce aux efforts des membres du personnel, au leadership de l'équipe des cadres supérieurs et à l'appui des membres du conseil d'administration, nos dépenses de cette année sont de 1,4 millions $, et non de 6,8 millions $ tel que prévu au budget. Cela représente une économie de 5,4 millions $. Special Challenges ­ Strike and strike recovery The Canadian Union of Public Employees went on strike at The Moncton Hospital for almost four weeks in September. Following the strike, SERHA encountered significant challenges, specifically to catch up on cancellations in Laboratory Medicine, Medical Imaging, Medical Day Care and the Operating Room. To date the backlog has been rectified with one exception: efforts are ongoing to recruit additional anesthesiologists to assist with the time lost in the Operating Room. Défis spéciaux ­ Grève et plan de rattrapage après grève Le Syndicat canadien de la fonction publique de l'Hôpital de Moncton a fait la grève pendant près de quatre semaines en septembre dernier. Par la suite, la RRSSE a dû affronter des défis assez importants, surtout en raison du retard dans les services de laboratoire médical, d'imagerie médicale et de soins médicaux de jour ainsi que dans les salles d'opération. Aujourd'hui, le rattrapage est complet, sauf dans les salles d'opération. L'hôpital tente actuellement de recruter des anesthésistes supplémentaires afin de remédier à la situation. 7 Board Membership The Board of Directors saw a significant change when it moved from an all appointed board to a combination of elected and appointed members in June 2004. Today we have eight elected members and seven members with varying terms of office that are appointed by the minister of Health and Wellness. The board has worked collaboratively to ensure that the efficient and effective delivery and administration of health services are provided in Health Region 1. Membres du conseil d'administration Le conseil d'administration a connu un changement considérable en 2004. Auparavant entièrement constitué de membres nommés, il est maintenant composé de membres élus et de membres nommés dont la durée du mandat varie. Aujourd'hui, le conseil d'administration compte huit membres élus et sept membres nommés par le ministre de la Santé et du Mieux-être. Les membres du conseil d'administration ont collaboré ensemble afin d'assurer la gestion et l'offre efficaces de services de soins de santé à la population de la région de la santé 1. $41-Million Expansion We were extremely excited when the government announced this year an additional $10 million (for a total of $41 million) for the new Ambulatory Care Centre expansion. Construction will start this summer and will include a new Ambulatory Care Centre, a new and expanded Trauma/Emergency, a state-of-the-art laboratory, a new enclosed ambulance entrance, underground parking and much more. The last time South-East Regional Health Authority saw such a dramatic change in health care was when The Moncton Hospital was built on MacBeath Avenue 50 years ago. Projet d'agrandissement de 41 millions $ Nous étions très heureux lorsque le gouvernement nous a accordé une somme additionnelle de10 millions $ cette année (total de 41 millions $) envers la construction d'un nouveau centre de soins ambulatoires. Les travaux débuteront cet été et comprendront, en plus du nouveau centre de soins ambulatoires, la construction d'un nouveau service d'urgence et de traumatologie, d'un nouveau laboratoire de pointe, d'une nouvelle aire d'entrée pour les ambulances, d'un stationnement souterrain et bien plus. Les derniers changements importants apportés à la Régie régionale de la santé du Sud-Est remontent à la construction de l'Hôpital de Moncton sur l'avenue MacBeath il y a plus de 50 ans. People Make the Difference A corporation's success lies with its people and our ongoing success allows us to provide the best health care possible. We are very proud to be recognized for the second consecutive year by Maclean's magazine as one of Canada's top 100 employers (2004, 2005). Le personnel ­ la clé du succès Le succès d'une entreprise dépend des membres de son personnel et c'est grâce à eux que nous sommes en mesure d'offrir les meilleurs soins de santé possibles. Nous sommes fiers du fait que la RRSSE ait été nommée au palmarès des 100 meilleurs employeurs au Canada par la revue MacLean's pendant deux années consécutives (2004 et 2005). 8 This annual report describes the many accomplishments and financial accountabilities that were achieved through the talent, commitment and hard work of our employees, physicians, foundations, volunteers and auxiliaries. We are very pleased to provide you with South-East Regional Health Authority's annual report for the fiscal year of 2004 to 2005. Sincerely, Ce rapport annuel fait le bilan des nombreuses réalisations comptables et autres de la RRSSE qui ont vu le jour grâce au dévouement et à l'engagement des employés, des médecins, des fondations, des bénévoles et des anciens et anciennes. Nous sommes heureux de vous offrir le rapport annuel de la Régie régionale de la santé du Sud-Est pour l'année financière 2004/05. William Comeau, CA, CIA, FCA Board Chair Le président du conseil d'administration, William Comeau, CA, CIA, FCA Donald J. Peters P.Eng President and Chief Executive Officer Le président-directeur général, Donald J. Peters, ing. 9 Board of Directors Officers Chairman Vice-Chairman Treasurer Secretary William Comeau Terry MacPherson Carl Ross Donald J. Peters Conseil d'adminsitration Administrateurs Président Vice-président Trésorier Secrétaire William Comeau Terry MacPherson Carl Ross Donald J. Peters Members Ron Allain Cathy Bates William Comeau Jean-Albert Cormier Harry Doyle Damon Goodwin Virgil Hammock Peggy Humby Eugene LeBlanc Terry MacPherson Roseline Maillet Walter Minshull John Neilson Shirley Powell Carl Ross Rexton Dieppe/Moncton Albert Co. Westmorland/Kent Co. Albert Co. Riverview Rural Sackville Westmorland Co. Dieppe Moncton Saint Antoine Sackville Moncton Moncton Grand Barachois Membres Ron Allain Cathy Bates William Comeau Jean-Albert Cormier Harry Doyle Damon Goodwin Virgil Hammock Peggy Humby Eugene LeBlanc Terry MacPherson Roseline Maillet Walter Minshull John Neilson Shirley Powell Carl Ross Rexton Dieppe et Moncton Comté d'Albert Comtés de Westmorland et de Kent Comté d'Albert Riverview Sackville (rural) Comté de Westmorland Dieppe Moncton Saint-Antoine Sackville Moncton Moncton Grand Barachois Ex-Officio Donald J. Peters President & Chief Executive Officer Dr. Peter Docherty Chair, Medical Advisory Committee Fonda Kazi Chair, Professional Advisory Committee Membres d'office Donald J. Peters Dr Peter Docherty Fonda Kazi Président-directeur général Président du comité médical consultatif Présidente du comité de consultation des membres des professions libérales 10 Executive Management Team Donald J. Peters Fonda Kazi Mary Lee-Hebert Dr. Peter Docherty Alan Mongraw Beverley Ring Nancy Roberts President and Chief Executive Officer Vice-President Community Health Vice-President Acute Care Services Chief of Medical Staff Vice-President of Operations Chief Nursing Officer Vice-President Planning and Professional Services Équipe des cadres supérieurs Président-directeur général Vice-présidente, Santé communautaire Vice-présidente, Mary Lee-Hebert Soins intensifs de courte durée Dr Peter Docherty Chef du personnel médical Alan Mongraw Vice-président, Opérations Beverley Ring Chef des soins infirmiers Nancy Roberts Vice-présidente, Planification et Services professionnels Donald J. Peters Fonda Kazi Medical Staff Executives President Past President Vice-President (Urban) Vice-President (Rural) Secretary-Treasurer Dr. Roger Leger Dr. Peter Gorman Dr. Christopher Levesque Dr. Beatrice Milne Dr. Jeffrey Mowat Cadres supérieurs du personnel médical Président Président sortant Vice-président (urbain) Vice-présidente (rural) Secrétaire trésorier Dr Roger Leger Dr Peter Gorman Dr Christopher Levesque Dr Beatrice Milne Dr Jeffrey Mowat 11 Strategic Plan A Healthier Tomorrow South-East Regional Health Authority actively started this year with the planning process for a new strategic plan for 2005 ­ 2009. The SERHA Board of Directors approved four strategic plan framework priorities that will guide the development of the strategic plan: I Healthy I Best Plan stratégique Un avenir plus sain Le plan stratégique de la Régie régionale de la santé du Sud-Est (RRSSE) de 2005 à 2009, qui est actuellement en phase de mise en oeuvre, donne un aperçu de la mission, de la vision, des valeurs et des grands objectifs de l'entreprise. La RRSSE travaille actuellement à l'élaboration d'un plan d'action détaillé qui fixera le rôle et les responsabilités des intervenants et déterminera le délai nécessaire à la réalisation des objectifs. Le conseil d'administration de la RRSSE a établi les quatre axes d'intervention prioritaires suivants qui ont servi de guide lors de l'élaboration du plan stratégique : I Communautés I Meilleurs Communities and Healthy Workplaces Possible Health Care and Services I Integrate Knowledge, Research and Innovation I Partnerships to Improve Health A vital part of the strategic planning process was the input from stakeholders and the general public on the future direction of the regional health authority. A very acceptable response rate was attained with close to 500 participants contributing to the process; the breakdown of respondents was 50% residents and stakeholders; and 50% staff and physicians. Population health, demographics, and health system efficiency statistics for Health Region 1, along with the feedback received from questionnaires, will all be utilized as part of the objective setting process. saines et milieux de travail sains soins et services de santé possibles I Fusion des connaissances, de la recherche et de l'innovation I Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Les intervenants et le grand public jouent un rôle important dans le processus de planification du plan stratégique et dans la direction future de l'entreprise. Près de 500 personnes ont offert leur feedback lors du processus d'élaboration du plan stratégique de 2005 à 2009. Lors de la fixation des objectifs pour les cinq prochaines années, les facteurs suivants sont entrés en ligne de compte : santé et données démographiques de la population, mesures de rendement du système de soins de santé de la région de la santé 1 et feedback des sondages et des groupes de discussion. Voici les faits saillants et les réalisations de la RRSSE au cours de la dernière année financière en fonction des quatre axes d'intervention prioritaires du plan stratégique : 12 Annual Report 2004 to 2005 Rapport annuel 2004 - 2005 1. Healthy Communities and Healthy Workplaces Back to School Days SERHA's very successful Back to School Days program commenced in the fall of 2004. The event focused on both SERHA employees and the community. Employees: The first Staff Back to School Days was held the week of September 13 to 17, 2004, to offer employees the opportunity to take part in 62 educational sessions that ranged in topics from mandatory re-certification to relaxation techniques, smoking cessation and nutrition information. A total of 40 individuals, primarily staff members, conducted the sessions to the more than 800 staff and volunteers who participated. Plans are already underway for next year's event. Community: The Community Back to School Days partnered with local businesses in a new, proactive approach to bring health promotion and prevention into the community. SERHA brought free employee educational sessions out to 21 businesses who signed up to participate. The program spanned a two-month period beginning in October 2004. A variety of healthy living session topics were offered, including nutrition, stress management, back pain, influenza immunization, breast health and depression. 1. Communautés saines et milieux de travail sains Programme de la rentrée scolaire La RRSSE a lancé son programme de la rentrée scolaire à l'automne 2004. Ce programme populaire compte un volet destiné au personnel de la RRSSE et un volet destiné à l'ensemble de la communauté. Volet destiné au personnel : Le premier volet du programme de la rentrée scolaire destiné au personnel de la RRSSE a eu lieu du 13 au 17 septembre 2004. L'objectif du programme était d'offrir aux employés l'occasion de participer à des séances d'éducation couvrant des sujets tels que la recertification obligatoire, les techniques de relaxation, la lutte contre le tabagisme et la nutrition. En tout, 62 séances d'éducation ont été offertes et plus de 800 employés et bénévoles y ont participé. La majorité des 40 animateurs du programme étaient des membres du personnel de la RRSSE. Les planifications du programme de la rentrée scolaire de l'année prochaine sont déjà entamées. Volet destiné à la communauté : Le premier volet du programme de la rentrée scolaire destiné à la communauté a été offert en partenariat avec les entreprises locales dans le cadre d'une nouvelle approche proactive visant à promouvoir la santé auprès de la communauté. La RRSSE a offert des séances d'éducation gratuites au personnel des 21 entreprises locales qui s'étaient inscrites au programme de la rentrée scolaire. Les séances, qui étaient offertes sur une période de deux mois à compter d'octobre 2004, couvraient une variété de sujets, tels que la nutrition, la gestion du stress, les maux de dos, la vaccination contre la grippe, la santé du sein et la dépression. Canada's Top 100 Employer Leading the way for the second consecutive year, Maclean's magazine again named SERHA among Canada's top 100 employers. We also reached the top 10 list in two categories: Promoting Women; and Seasoned Employees. Congratulations to all staff. 100 meilleurs employeurs au Canada Pour la deuxième année consécutive, la RRSSE a été nommée au palmarès des 100 meilleurs employeurs au Canada par la revue MacLean's. Nous avons également figuré parmi les 10 premiers finalistes dans la catégorie « promotion des femmes » et dans la catégorie « professionnels expérimentés ». Félicitations à tous les membres du personnel de la RRSSE. 13 Certified Fund Raising Executive Credentials Congratulations to Linda Saunders, director of Development and Fund Raising, who received her Certified Fund Raising Executive credentials, a certification recognized worldwide! Titre de collecteur de fonds professionnel accrédité Félicitations à Linda Saunders, directrice du Service de développement et de la collecte de fonds, pour avoir obtenu le titre de collectrice de fonds professionnelle accréditée, un titre qui est reconnu sur le plan international! CFO Wins Award Linda Currie, CFO for SERHA, won the 2004 Agnew Peckham Award from the Health Services Management Program of the Canadian Hospital Association. The award is an acknowledgement of her dedication to academic excellence and reflects her commitment to health care. Congratulations Linda! La directrice financière reçoit un prix de mérite Linda Currie, directrice financière de la RRSSE, est la gagnante du Prix Agnew Peckham pour 2004. Ce prix lui a été décerné par le Programme de gestion des services de soins de santé de l'Association des hôpitaux du Canada en guise de reconnaissance pour son dévouement envers l'excellence académique et pour son engagement envers le service des soins de santé. Félicitations Linda! NANB Recognizes Three Nurses June Kerry, facility manager of Sackville Memorial Hospital, Marilyn MacDonald, clinical nurse specialist and Terry Morrissey, administrative director of the Women's and Children's Health Program received the Award of Recognition from the Nurses Association of New Brunswick for their contributions to the nursing profession. Congratulations to all of you! L'AIINB reconnaît la contribution de trois de ses membres June Kerry, administratrice des installations à l'Hôpital mémorial de Sackville, Marilyn MacDonald, infirmière clinicienne spécialisée et Terry Morrissey, directrice administrative du programme de santé maternelle et infantile sont les gagnantes du Prix de mérite de l'Association des infirmières et infirmiers du Nouveau-Brunswick. Ce prix leur a été décerné en guise de reconnaissance de leur contribution à la profession des soins infirmiers. Félicitations! New President for IAAP Congratulations to Michelle Rose, executive administrative support for the chief of medical staff, who was selected for the president of the Eastern Canada Division of the International Association of Administrative Professionals. President of CPA Congratulations are extended to Dr. Asad Mahmud, psychiatrist for SERHA, who has been chosen as president of the Canadian Psychiatric Association. Nouvelle présidente de l'Association internationale des professionnels administratifs Félicitations à Michelle Rose, adjointe administrative au chef du personnel médical, pour avoir été nommée la nouvelle présidente de la division de l'est du Canada de l'Association internationale des professionnels administratifs. Président de l'Association des psychiatres du Canada Félicitations au Dr Asad Mahmud, psychiatre de la RRSSE, pour avoir été nommé président de l'Association des psychiatres du Canada. 14 Quality of Work Life Pulse Survey SERHA was the only Atlantic Canada representative and one of 17 exemplary Canadian health care organizations chosen to participate in a Quality of Work Life Indicators Project. The information collected will be used to help direct our future priorities to ensure that SERHA remains one of Canada's best places to work. The project was launched by the Canadian Council of Health Services Accreditation and the Ontario Hospital Association. Projet sur la qualité de vie au travail La RRSSE a fait partie de 17 organisations de soins de santé exemplaires choisies pour participer à un projet sur la qualité de vie au travail. La RRSSE est la seule organisation de soins de santé de l'Atlantique a avoir été invitée à participer au projet et elle souhaite se servir des données du projet pour guider ses activités futures et de maintenir les normes de qualité qui lui ont permis de figurer au palmarès des 100 meilleurs employeurs au Canada. Le projet sur la qualité de vie au travail a été lancé par le Conseil canadien d'agrément des services de santé (CCASS) et par l'Association des hôpitaux de l'Ontario. Sam Field Distinguished Service Medal Congratulations to George Fawcett who received the 2004 Sam Field Distinguished Service Medal. Mr. Fawcett is a past member of SERHA's Board of Trustees (1992 to 2000), served as the Authority's vice-chair, was on the Friends of The Moncton Hospital board, chaired the Friends Planned Giving Committee and was an active fundraiser. Médaille du service distingué Sam Field Félicitations à George Fawcett, récipiendaire de la Médaille du service distingué Sam Field pour 2004. M. Fawcett est un ancien membre du conseil d'administration de la RRSSE (1992 à 2000) et y a siégé en tant que vice-président. Il a également fait partie du conseil d'administration de la Fondation des Amis de l'Hôpital de Moncton et était président de son comité des dons anticipés, en plus d'être un collecteur de fonds dévoué. 15 2. Best Possible Health Care and Services Foundation Funds New Equipment The Albert County Health and Wellness Centre received new blood pressure cuffs, books, videos and equipment for the physician examination rooms, purchased by the Bennett & Albert County Hospital Foundation. Some of the new equipment includes stackable chairs, an ophthalmoscope, step-up stools, Mayo tables, hydraulic scales, nesting chairs and more. Albert County residents and passersby will notice the Health and Wellness Centre's new external sign, also purchased by the Foundation. This new sign aids the Centre in promoting health clinics, meetings and other healthrelated activities to the community. 2. Meilleurs soins et services de santé possibles Des fonds pour de l'équipement nouveau Grâce aux fonds amassés par la Fondation Bennett et de l'Hôpital du comté d'Albert, le Centre de la santé et du mieux-être du comté d'Albert vient d'obtenir de nouveaux brassards de tensiomètre, de nouveaux films-vidéos ainsi que du nouvel équipement pour les salles d'examen, tel que des chaises empilables, un ophtalmoscope, des tabourets escabeaux, des tables Mayo, des balances hydrauliques, des chaises superposables et bien plus. Les résidents et visiteurs du comté d'Albert remarqueront également que le Centre de la santé et du mieux-être s'est doté d'une nouvelle enseigne. Cette enseigne, un autre don de la Fondation, servira à annoncer des ateliers sur la santé, des réunions et diverses autres activités communautaires liées à la santé. Additional $10 Million for Ambulatory Care The New Brunswick government announced an additional $10 million to go towards the new state-of-the-art Ambulatory Care project, once again allowing SERHA to bring patient care to a new level for families across New Brunswick, Nova Scotia and Prince Edward Island. Included in this redevelopment project will be a new Ambulatory Care Centre, a new Trauma/Emergency department, a state-of-the-art Laboratory, a new enclosed ambulance entrance and underground parking. 10 millions $ additionnels pour le centre de soins ambulatoires Le gouvernement du Nouveau-Brunswick a annoncé qu'il allait accorder 10 millions $ additionnels pour la construction d'un nouveau centre de soins ambulatoires à la fine pointe de la technologie. Ce projet permettra à la RRSSE d'augmenter encore une fois la qualité des soins offerts à la population du Nouveau-Brunswick, de la Nouvelle Écosse et de l'Île-du-Prince-Édouard. En plus du nouveau centre de soins ambulatoires, le projet de construction comprend l'ajout d'un nouveau laboratoire de pointe, d'une nouvelle aire d'entrée pour les ambulances et d'un nouveau stationnement souterrain. Advancement of Technology Addiction Services and Health Services Centre Rexton have upgraded their computer technology enabling them to electronically register and schedule patient visits, view clinical data, collect and report statistics and interact with The Moncton Hospital's computer system. Nouveau système informatique Les Services de traitement des dépendances et le Centre de santé de Rexton se sont dotés d'un nouveau système informatique. En plus de leur permettre d'admettre les patients et leur fixer des rendez-vous sur ordinateur, le nouveau système informatique leur permet de visionner des données cliniques, de recueillir et de compiler des statistiques et d'interagir avec le système informatique de l'Hôpital de Moncton. Bed Closures SERHA completed the 28 bed closures at The Moncton Hospital as mandated by the Provincial Health Plan. No jobs were lost due to the closures. Fermeture de lits La RRSSE a fermé 28 lits à l'Hôpital de Moncton, tel que mandaté par le Plan provincial de la santé. Aucun poste n'a été coupé en raison de la fermeture de lits. 16 Community Star Congratulations to Roy Sheppard, this year's "Community Star" for his enormous contribution to our community as a volunteer for more than 16 years. Roy received this award during addiction awareness week at Addiction Services. Étoile de la communauté Félicitations à Roy Sheppard, récipiendaire du prix Étoile de la communauté de cette année en reconnaissance de son énorme contribution en tant que bénévole pendant les 16 dernières années. M. Sheppard a obtenu son prix lors de la semaine de sensibilisation sur la dépendance aux Services de traitement des dépendances. Excellence In Care Award The New Brunswick Hospice Palliative Care Association presented Art Mitton, registered nurse for SERHA, with the "Excellence in Care Award." This award acknowledges Art's outstanding care and service in palliative care and the significant impact he makes in the lives of patients and families. Prix d'excellence des soins de santé L'Association de soins palliatifs du Nouveau-Brunswick a décerné son Prix d'excellence des soins de santé à Art Mitton, infirmier immatriculé de la RRSSE, en reconnaissance de son service exceptionnel dans le domaine des soins palliatifs et de l'impact important qu'il a sur la vie des patients et de leurs familles. Exceptional Professional Service Vivienne Bourgoin, medical laboratory technologist for SERHA, received an award for "Exceptional Professional Service" by the New Brunswick Society of Medical Technologists. Congratulations from all of us. Prix de mérite pour service professionnel exceptionnel Vivienne Bourgoin, technologiste de laboratoire médical de la RRSSE, a reçu le Prix de mérite pour service professionnel exceptionnel de l'Association des technologistes de laboratoire médical du Nouveau-Brunswick. Félicitations de nous tous! Finance One of the most significant accomplishments for the Finance department was the implementation of the new Cognos Budgeting and Reporting Software. SERHA has developed a strong accountability framework and the Cognos finance tool will help improve efficient data compilation and use. It will also provide more options for operational managers to analyze and use available data to identify opportunities for improvement in operational efficiency. Ser vice des finances Une des plus grandes réalisations du Service des finances a été l'acquisition de la nouvelle version du logiciel d'élaboration budgétaire et d'information financière Cognos. Le Service des finances de la RRSSE possède un cadre de responsabilisation bien établi, et le logiciel Congos va lui permettre d'améliorer la compilation et l'utilisation des données. Ce logiciel offre également un plus grand nombre d'options pour l'analyse et l'utilisation des données, ce qui permettra aux directeurs de la RRSSE de mieux identifier les occasions pour améliorer l'efficacité des opérations. 17 Interventional Radiology Interventional radiologist Dr. Luc Francouer performed the first Radiofrequency (RF) Ablation procedure, the use of radiofrequency energy to kill cancerous tumours, at The Moncton Hospital this year. Interventional radiologists use imaging techniques, such as X-rays and ultrasound, to guide small tools through the blood vessels or other pathways through the skin to the site in question. These minimally invasive procedures, often done on an outpatient basis in the therapeutic laboratory at The Moncton Hospital, allow many disorders to be treated without surgery. The Interventional Radiology department performs more than 4,200 procedures each year specializing in vascular, neurology and oncology cases. The team consists of interventional radiologists, radiological technologists and intensive care trained nurses experienced in interventional work. Radiologie interventionnelle Le Dr Luc Francoeur, radiologiste interventionnel, a effectué la première ablation par radiofréquence pour traiter une tumeur cancéreuse à l'Hôpital de Moncton cette année. La radiologie interventionnelle se sert de l'imagerie médicale, telle que la radiographie et l'ultrason, pour guider le passage de petits instruments dans les vaisseaux sanguins ou dans les autres passages du corps vers le site de l'intervention. Ces micromanipulations sont souvent effectuées sur une base ambulatoire dans le laboratoire thérapeutique de l'Hôpital de Moncton. La radiologie interventionnelle permet de traiter un grand nombre de troubles sans chirurgie. Chaque année, le Service de radiologie interventionnelle effectue plus de 4 200 procédures spécialisées pour traiter des problèmes vasculaires, neurologiques et oncologiques. Le personnel du service comprend des radiologistes interventionnnels, des technologues en radiologie et des membres du personnel infirmier formés en soins intensifs avec de l'expérience dans les actes médicaux d'intervention. Major Capital Equipment The government made two major capital equipment announcements that will enhance the care we provide to our patients: $890,000 for a nuclear medicine dual-head gamma camera, the first of its kind in New Brunswick; and $1.5 million for five digital ultrasound scanners and a digital echocardiogram interface and editing system. Achat de biens d'équipement Le gouvernement a fait deux annonces pour l'achat d'équipement important cette année. Cet équipement va nous permettre d'améliorer les soins de santé que nous offrons à nos patients. Il s'agit d'une caméra gamma à double tête pour les services de médecine nucléaire de 890 000 $, le premier en son genre au NouveauBrunswick; et de cinq scanographes numériques à ultrasons et d'un système de transfert et de montage des données pour un appareil numérique d'échocardiographie de 1,5 millions $. New Stroke Unit The Moncton Hospital's Family Practice program established a new stroke unit to treat patients suffering from cerebral vascular disease (a stroke). Stroke patients are now located together in the same unit where they will receive enhanced specialized care. There are many benefits to establishing this specialty area, such as increasing the number of patients who return home, reducing the length of stay, reducing morbidity and mortality and improving the quality of life for stroke survivors. Nouvelle unité de soins pour les victimes d'accidents cérébro-vasculaires Le programme de médecine de famille de l'Hôpital de Moncton a mis sur pied une nouvelle unité de soins pour les victimes d'accidents cérébro-vasculaires. Les patients peuvent maintenant obtenir des soins spécialisés améliorés dans une seule unité de soins. La nouvelle unité de soins présente de nombreux avantages pour les victimes d'accidents cérébro-vasculaires. En fait, elle permet à un plus grand nombre de patients de retourner à la maison ou de retourner à la maison plus tôt. L'unité souhaite également réduire le taux de morbidité et de mortalité et d'améliorer la qualité de vie des survivants d'accidents cérébro-vasculaires. 18 Nurse Practitioners SERHA hired southeastern New Brunswick's first nurse practitioner this year. The nurse practitioner works collaboratively with a group of salaried family physicians to provide education and health care services. A second nurse practioner joined our team and is currently working with a family physician providing community health care. Infirmière praticienne La RRSSE a embauché la première infirmière praticienne du sud-est du Nouveau-Brunswick cette année. Elle travaille en collaboration avec une équipe de médecins de famille salariés afin d'offrir des soins de santé et de l'éducation sur la santé. Une deuxième infirmière praticienne, qui offre actuellement des soins de santé communautaires avec un médecin de famille, s'ajoutera bientôt à l'équipe. Nursing Recruitment SERHA was successful in hiring 63 registered nurses and 11 licensed practical nurses. In addition, 25 of our registered nurses completed their CNA certification in cardiology, palliative care, critical care, neuroscience and emergency. Recrutement du personnel infirmier La RRSSE a recruté 63 membres du personnel infirmier immatriculé et 11 membres du personnel infirmier auxiliaire. De plus, 25 membres du personnel infirmier immatriculé ont terminé avec succès le programme de certification en soins palliatifs, en soins critiques, en neuroscience et en soins d'urgence. Official Languages In another proactive step, SERHA hired an official languages coordinator this year to ensure patients and their families receive service in their official language of choice. Langues officielles La RRSSE a recruté les services d'un coordonnateur aux langues officielles cette année comme mesure proactive pour assurer que tous les patients et leur famille puissent obtenir des services dans la langue de leur choix. Orphan Patient Registry The orphan clinic evolved into a registry where it was very successful in finding approximately 5,000 patients new family physicians. The number of people without a family physician continues to grow and SERHA will make certain, as new family practice billing numbers become available and family physicians are recruited, the list will be reduced. Registre des patients sans médecin de famille La clinique de soins pour patients sans médecin de famille a aboutie à l'élaboration d'un registre qui a permis à plus de 5 000 patients de se trouver un nouveau médecin de famille. Toutefois, le nombre de patients sans médecin de famille ne cesse d'augmenter, et la RRSSE s'engage à continuer ses efforts pour recruter de nouveaux médecins et pour sécuriser des numéros de facturation additionnels afin de diminuer le nombre de patients sans médecin de famille. Physician Recruitment SERHA continues to be very successful in physician recruitment. Fourteen physicians joined the medical staff in the following areas: four family physicians (Moncton); two family physicians (Rexton); two physicians in surgical specialties; four in specialties of internal medicine; one physician in medical imaging and pathology. Anesthesia still remains the biggest challenge in physician recruitment. Recrutement de médecins Le programme de recrutement de médecins de la RRSSE continue à avoir beaucoup de succès. En tout, 14 médecins se sont joints au personnel médical de la RRSSE, dont six médecins de famille (quatre à Moncton et deux à Rexton), deux chirurgiens spécialisés, quatre médecins spécialisés en médecine interne et un médecin spécialisé en imagerie médicale et en pathologie. Le plus grand défi de la RRSSE est toujours le recrutement d'anesthésistes. 19 Sexual Assault Nurse Examiner Program SERHA launched New Brunswick's first Sexual Assault Nurse Examiner program at The Moncton Hospital this year. This organized, nursing-based approach cares for victims of sexual assault and ensures uninterrupted delivery of supportive and caring treatment. In an effort to reduce the number of sexual assaults that occur, the program partners with the RCMP, the legal system, victim services and other community-based support and counselling services. Programme SANE (Sexual Assault Nurse Examiner) La RRSSE a lancé le Programme SANE (Sexual Assault Nurse Examiner) à l'Hôpital de Moncton cette année. Ce programme est le premier programme du genre au Nouveau Brunswick. Il s'agit d'une approche infirmière organisée des soins aux victimes d'agression sexuelle afin d'assurer des traitements de soutien conformes, bienveillants et ininterrompus à la victime. Le programme vise également à établir un partenariat communautaire avec la GRC, le système judiciaire, les services aux victimes, et autres services de soutien afin de réduire le nombre d'agressions sexuelles. Wound/Ostomy Coordinator Anne Sherrard, SERHA's first wound/ostomy coordinator, is responsible for wound care, incontinence/continence and stoma care for patients at The Moncton Hospital. In this new role, Anne will also be educating patients and staff on how to care for these conditions. Coordonnatrice des soins pour stomisés Anne Sherrard a été nommée coordonnatrice des soins pour stomisés de l'Hôpital de Moncton. Mme Sherrard est la première personne à occuper ce poste à la RRSSE. Elle offre des soins aux patients stomisés qui comprennent le traitement des plaies et les soins d'incontinence ou de continence. Elle s'occupe également d'éduquer les patients et les membres du personnel sur les soins de stomies. 20 3. Integrate Knowledge, Research and Innovationdkfjghl Certification in CAVR Jennifer Young, director of Volunteers for SERHA, received the Certification in the Administration of Volunteer Resources (CAVR). This national certification is based on standards of professional excellence in the field of volunteer management. Congratulations Jennifer. 3. Fusion des connaissances, de la recherche et de l'innovation Agrément des ACRB Jennifer Young, directrice des services bénévoles à la RRSSE, a obtenu un agrément des Administrateurs canadiens des ressources bénévoles (ACRB). Cet agrément national est fondé sur les normes d'excellence professionnelles dans le domaine de la gestion des ressources bénévoles. Félicitations Jennifer. Fifth Annual Light Bulb Award Winner This year's Light Bulb Award went to the Food and Nutrition Services/Speech-Language Pathology and Audiology Services team for their project on "Thickened Liquids." The objective of the study was to improve patient care to those with cerebral vascular accident or neurological disease who easily aspirate on thin liquids. The team developed standards for consistency of thickened liquids for these patients and trained staff in preparing the liquids. The Light Bulb Award is presented annually to the quality improvement team that has best applied the quality process to improve a component of patient care and/or service. Gagnant du cinquième prix annuel Light Bulb Cette année, le prix Light Bulb a été décerné à l'équipe des services alimentaires/orthophonie et audiologie pour son projet portant sur les liquides épaissis. Le but de l'étude était d'améliorer les soins aux victimes d'accidents cérébro-vasculaires ou aux personnes atteintes d'une maladie neurologique qui s'étouffent facilement sur des liquides peu consistants. L'équipe a élaboré des normes pour la consistance des liquides épaissis pour ces patients et a offert une formation au personnel sur la préparation des liquides. Le prix Light Bulb est décerné annuellement à l'équipe d'amélioration de la qualité qui a le mieux mis en pratique le processus de qualité afin d'améliorer une composante des services ou des soins aux patients. Foundation Report For the first time the Friends Community Health Research and Education Endowment Fund is accepting applications. The purpose of the fund is to: I Provide funding for community-based health research and education within SERHA; I Support the Northumberland Centre for Medical Education in developing evidence-based practice; I Promote SERHA as a leader in evidence-based health care; I And work collaboratively with other funding agencies. Rapport de la fondation Pour la première fois, les Amis acceptent des candidatures pour le Fonds de dotation pour recherche et éducation en santé communautaire. Le but du fonds : I Offrir du financement pour la recherche et l'éducation communautaire au sein de la RRSSE; I Aider le Centre d'éducation médicale du Northumberland à développer des pratiques fondées sur les résultats; I Promouvoir la RRSSE en tant que chef de file en matière de soins de santé fondés sur les résultats; I Collaborer avec d'autres organismes de financement. Dr. Donald MacLellan Research Day On September 24, 2004, more than 100 people gathered at The Moncton Hospital to mark the third annual Dr. Donald MacLellan Research Day. This day was established to develop research skills, promote education and showcase various research projects related to health and wellness from health care professionals within SERHA and the community. Journée de recherche Dr Donald MacLellan Le 24 septembre 2004, plus de 100 personnes se sont rassemblées à l'Hôpital de Moncton afin de marquer la troisième Journée de recherche Dr Donald MacLellan, qui a lieu annuellement. Cette journée a été établie pour développer des compétences en recherche et présenter les divers projets de recherche en matière de santé et de mieux-être des professionnels au sein de la RRSSE et de la communauté. 21 Northumberland Centre for Medical Education Dr. Preston Smith, site director of the Northumberland Centre for Medical Education, successfully filled all seven of the first-year residency positions in Family Practice. This demonstrates the strength of the program as many teaching units cannot fill their residency positions. In addition, six of our seven positions have been filled by Dalhousie University graduates. It is certainly a vote of confidence that Dalhousie graduates have chosen our program. Centre d'éducation médicale du Northumberland Dr Preston Smith, directeur du Centre d'éducation médicale du Northumberland a réussi à combler tous les sept postes de résidence en médecine familiale de première année. Cela témoigne de la force du programme, car de nombreuses unités de formation sont incapables de combler ces postes. Par ailleurs, six parmi nos sept postes ont été comblés par des diplômés de l'Université de Dalhousie. Le fait que ces diplômés aient choisi notre programme est certainement très rassurant. Occupational Therapy Certification Seventeen SERHA occupational therapists obtained their Neuro Dynamic Therapy Certification. Two additional therapists obtained their Assessment of Motor and Process Skills Certification. Congratulations on your achievements. Certification en ergothérapie Dix-sept ergothérapeutes de la RRSSE ont obtenu une certification en thérapie neurodynamique. Deux thérapeutes supplémentaires ont obtenu une certification en matière d'évaluation des habiletés motrices et d'analyse. Félicitations pour vos réalisations. Pharmacy Accreditation The Pharmacy Residency Program at The Moncton Hospital received full accreditation status by the Canadian Hospital Pharmacy Residency Board, the highest status available. SERHA is privileged to be one of three health care organizations in the Atlantic provinces to offer this postgraduate pharmacy residency program. Agrément de la pharmacie Le Programme de résidence en pharmacie de la RRSSE a reçu un plein agrément du Conseil canadien de résidence en pharmacie d'hôpital, soit le statut le plus élevé accordé par le conseil. La RRSSE est privilégiée de compter au nombre des trois organismes de la santé dans les provinces de l'Atlantique qui offrent ce programme d'études supérieures. Physiotherapists Recognized Connie Bartlett and Shirley Smith, physiotherapists at SERHA, won the Clinical Education Awards from Dalhousie University School of Physiotherapy. SERHA offers a fiveweek clinical rotation for students of the School of Physiotherapy where they act as exceptional mentors for the program. Congratulations Connie and Shirley! Physiothérapeutes reconnues Connie Bartlett et Shirley Smith, physiothérapeutes à la RRSSE, se sont méritées des prix de formation clinique décernés par l'École de physiothérapie de l'Université de Dalhousie. La RRSSE offre un programme clinique de rotation aux cinq semaines où les étudiantes et étudiants de l'école agissent à titre de conseillères et conseillers du programme. Félicitations Connie et Shirley! Transfusion Medicine Specialist Anne Robinson, clinical nurse specialist of transfusion medicine, has been asked by the Department of Health and Wellness to serve as the project consultant for the implementation of the CSA Blood Standards project. Spécialiste en médecine transfusionnelle Le ministère de la Santé et du Mieux-être a sollicité la participation de Anne Robinson, spécialiste en médecine transfusionnelle, à titre de consultante au projet d'implantation des normes sur le sang de la CSA. 22 4. Partnerships to Improve the Health of the People We Serve Early Language Services SERHA received provincial funding for a new early language program called "Talk with Me/Parle-Moi." The provincial Early Language Services (ELS) is a communitybased initiative intended to improve early speech and language development in young children. The regionally-delivered ELS program will focus on capacity building and prevention within the community to promote strong communication development in preschool children and to prevent development that is delayed or disordered. 4. Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Programme de développement précoce du langage La RRSSE a reçu un financement provincial pour l'établissement d'un nouveau programme de développement précoce du langage appelé "Talk with Me/Parle-Moi." Le Programme de développement précoce du langage est une initiative communautaire visant à favoriser le développement précoce du langage chez les jeunes enfants. Le programme régional misera sur le renforcement des capacités et la prévention au sein de la communauté afin d'encourager de bonnes habiletés de communication chez les enfants d'âge préscolaire et de prévenir les retards et les troubles de communication. Expansion of Smart Classrooms In December 2002, SERHA partnered with University of New Brunswick Saint John and established a bachelor of health sciences degree in radiography at The Moncton Hospital site. This past winter, The Moncton Hospital School of Radiologic Technology launched their new smart classroom, which delivers upper level bachelor of health sciences courses to our students via Internet videoconferencing and various multimedia technologies. The classroom will allow students from Moncton to interact with students and professors at the Saint John campus. Agrandissement des salles de classe intelligentes En décembre 2002, dans le cadre d'une collaboration avec l'Université du Nouveau-Brunswick à Saint-Jean, la RRSSE a établi le baccalauréat en sciences de la santé avec spécialisation en radiographie à l'Hôpital de Moncton. Au cours de l'hiver dernier, l'École de technologie radiologique à l'Hôpital de Moncton a dévoilé sa nouvelle salle de classe intelligente. Celle-ci permet aux étudiantes et étudiants de suivre des cours d'études supérieures en sciences de la santé par vidéoconférence dans Internet et par le biais de diverses technologies multimédias. La salle de classe permettra aux étudiantes et étudiants d'interagir avec leurs pairs et les professeurs du campus de SaintJean. Methadone Services A new methadone maintenance program was awarded to SERHA from the provincial government. The current methadone prescription clinic will be enhanced to include a full range of methadone services including counselling from an interdisciplinary health care team. Services de méthadone Le gouvernement provincial a fourni à la RRSSE un nouveau programme d'entretien à la méthadone. Des améliorations seront apportées à la clinique actuelle des prescriptions de méthadone pour y inclure un large éventail de services de méthadone, y compris du counselling offert par une équipe interdisciplinaire de santé. 23 Quality Improvement Award SERHA is pleased to announce that the infectious disease health care professional team was one of 25 projects recognized nationally for their outstanding quality improvement project called "MRSA: Preventing the Spread." The 3M organization invites health care organizations from across Canada to submit health care quality team initiatives for consideration for inclusion in their annual report. Prix pour l'amélioration de la qualité La RRSSE est heureuse d'annoncer que le projet exceptionnel d'amélioration de la qualité intitulé « SARM : Prévenir la transmission » de l'équipe de prévention des maladies infectieuses comptait au nombre des 25 projets reconnus à l'échelle nationale. La société 3M invite les organismes de soins de santé du Canada à leur soumettre des initiatives en matière de qualité en vue d'une publication potentielle dans leur rapport annuel. Sackville Memorial Hospital Foundation The Give Comfort campaign, officially launched in October 2004, raised more than $55,000, exceeding its goal by $7,000. The money was used to create a new palliative care suite at Sackville Memorial Hospital and purchase palliative care equipment for hospital use or for Extra Mural Services in the home. Fondation de l'Hôpital mémorial de Sackville La campagne Give Comfort, lancée officiellement en octobre 2004, a récolté plus de 55 000 $, surpassant son objectif de 7 000 $. Les fonds amassés ont servi à créer un nouveau secteur de soins palliatifs à l'Hôpital mémorial de Sackville et à acheter de l'équipement de soins palliatifs destiné à l'usage hospitalier ou domiciliaire par les services extra-muraux. Technology for Urology Campaign Friends of The Moncton Hospital Foundation officially launched their first annual "Technology for Urology" campaign and exceeded its goal by $60,000 for a total of $460,000. The specialty equipment purchased with this money will advance the capabilities of prostate cancer diagnosis in men and will benefit the diagnosis and treatment of urological disorders in both men and women. Campagne « Technologie pour l'urologie » La Fondation des Amis de l'Hôpital de Moncton a officiellement lancé sa première campagne annuelle « Technologie pour l'urologie », surpassant son objectif de 60 000 $. La somme totale amassée était de 460 000 $. L'équipement spécialisé acheté grâce aux fonds amassés permettra d'améliorer nos habiletés à diagnostiquer le cancer de la prostate chez les hommes et favorisera le diagnostic et le traitement des anomalies urologiques chez les hommes et les femmes. 24 Management Discussion and Analysis Over view South-East Regional Health Authority strives to ensure effective and efficient allocation of health care resources by developing clinical, operational and financial plans which address the challenges and meet the health care needs of our clients and patients. During the 2004/2005 year, however, unusual and unprecedented events had a significant impact on our plans. To accommodate reduced summer demand for services and to provide much needed vacation time for staff, a number of beds were closed at The Moncton Hospital from late June through to August. In September, contract negotiations created uncertainty of the availability of staff which delayed re-opening of the beds. During the month of October, the Canadian Union of Public Employees (CUPE) were on strike reducing many services at The Moncton Hospital (TMH) and again forcing bed reductions. Commentaires et analyse de la direction Sur vol La Régie régionale de la santé du Sud-Est s'évertue à assurer l'allocation efficace des ressources en matière de soins de santé en élaborant des plans cliniques, opérationnels et financiers qui abordent les défis et qui répondent aux besoins de santé de nos patients et de nos clients. Au cours de l'exercice 2004/2005, cependant, des événements inhabituels et sans précédent ont eu un impact considérable sur nos plans. Afin de satisfaire à la demande réduite pour des services pendant l'été et de permettre au personnel de prendre des vacances bien méritées, l'Hôpital de Moncton a fermé un nombre de lits à partir de juin à la fin août. En septembre, des négociations contractuelles ont entraîné une disponibilité incertaine du personnel, ce qui a retardé la réouverture des lits. Au cours du mois d'octobre, le Syndicat canadien de la fonction publique (SCFP) a fait la grève, ce qui a réduit plusieurs services à l'Hôpital de Moncton et encore une fois occasionné une réduction de lits. Impact on 2004/2005 Year Inpatient Services Bed closures obviously had a significant impact on inpatient activity in 2004/2005. The following chart showing the actual inpatient days at The Moncton Hospital (white bars) compared to the planned days (dark shaded area) demonstrates this impact. Note the significant decline in inpatient days in comparison to plan during July, August, September and October of 2004. Once the strike was over in November, activity resumed to planned levels. However, actual patient days at The Moncton Hospital were 8,882, nearly 7 %, lower than originally planned for the 2004/2005 year. Impact sur l'exercice 2004/2005 Ser vices aux hospitalisés La fermeture de lits a bien entendu eu un impact considérable sur l'hospitalisation en 2004/2005. Le graphique suivant, qui montre le nombre réel de jours-patients à l'Hôpital de Moncton (bandes blanches) par rapport aux prévisions (bandes foncées), illustre cet impact. Notons la réduction importante du nombre de jours-patients par rapport aux prévisions en juillet, août, septembre et octobre 2004. Une fois la grève terminée en novembre, les activités ont repris selon les plans. Par contre, le nombre réel de jours-patients à l'Hôpital de Moncton se chiffrait à 8 882, soit une baisse d'environ 7 % par rapport aux prévisions originales pour l'exercice 2004/2005. 25 Figure 1 12,500 Inpatient Days at the Moncton Hospital by the month for the 2004/ 2005 year 10,000 7,500 5,000 2,500 04/04 05/04 06/04 07/04 08/04 09/04 10/04 11/04 12/04 01/05 02/05 03/05 Jourspatients par mois à l'Hôpital de Moncton en 2004/2005 Plan Actual/Réel Surgical Services One of the services most affected by the CUPE strike, and the bed reductions, was surgical services at SERHA. In spite of the challenges, the number of procedures declined only slightly as we endeavored to ensure resources were available for emergency cases. The Sackville hospital was utilized to the fullest extent to assist in meeting the demands. However, in spite of our efforts, the waiting list for services grew as a result as shown in Figure 2 below. Ser vices chirurgicaux Les services chirurgicaux comptaient parmi les services les plus affectés par la grève du SCFP et les réductions de lits à la RRSSE. Malgré les défis, le nombre de procédures n'a subi qu'une légère baisse alors que nous nous efforcions d'assurer une disponibilité de ressources en cas d'urgence. L'hôpital de Sackville a été utilisé à ses pleines capacités afin de répondre aux besoins. Toutefois, malgré nos efforts, la liste d'attente pour des services n'a cessé de croître. Voir Figure 2 ci-dessous. Figure 2 4,500 SERHA's Surgical Waiting List Number of cases 3,000 1,500 Liste d'attente pour une chirurgie à la RRSSE Nombre de cas 03/01 03/02 03/03 03/04 03/05 26 Historical Trends Inpatient Activity Demographic trends have impacted the inpatient days at SERHA over the past five years. Although the population in Greater Moncton continues to grow, and we continue to serve a large number of patients from outside the southeastern New Brunswick region, the bed closures in 2004/2005 reduced our inpatient activity and reversed the growing trends. As noted in Figure 3, inpatient days dipped to the lowest level in five years in the 2004/2005 year. Tendances antérieures Activités liées à l'hospitalisation Les tendances démographiques ont eu un impact sur le nombre de journées d'hospitalisation à la RRSSE au cours des cinq dernières années. Bien que la population du Grand Moncton ne cesse de croître et que nous continuons à desservir un nombre élevé de patients qui proviennent de l'extérieur du sud-est du Nouveau-Brunswick, la fermeture de lits en 2004/2005 a entraîné une réduction du nombre d'hospitalisations et a renversé les tendances croissantes. Figure 3 montre la baisse la plus importante du nombre d'hospitalisations enregistrée au cours des cinq dernières années. Figure 3 SERHA Number of Inpatient Days 130,000 90,000 50,000 00/01 01/02 02/03 03/04 04/05 Nombre d'hospitalisations à la RRSSE Inpatient Length of Stay As noted, inpatient activity significantly declined in the 2004/2005 year. Services affected most by the bed closures were family practice, gynecology and surgical programs. However, it should be noted that although the number of inpatient days declined, a large portion of the impact was due to a decrease in the length of stay of the patients in The Moncton Hospital. Figure 4 shows that the average length of stay for SERHA stood at 7.6 days in 2003/2004 and dropped to 7.3 days in 2004/2005, a decrease of nearly 4 %. By reducing the length of stay of our patients, we were able to serve more patients with the available resources. Durée des hospitalisations Tel qu'il a été mentionné, le nombre de journées d'hospitalisation a diminué de façon considérable en 2004/2005. Les services les plus affectés par la fermeture de lits étaient la médecine familiale, la gynécologie et les programmes chirurgicaux. Cependant, rappelons que malgré la diminution du nombre de journées d'hospitalisation, une portion importante de l'impact était attribuable à une réduction de la durée des hospitalisations à l'Hôpital de Moncton. Figure 4 montre que la durée moyenne des hospitalisations à la RRSSE était de 7,6 jours en 2003/2004 pour ensuite chuter à 7,3 jours en 2004/2005, soit une diminution d'environ 4 %. En réduisant la durée des hospitalisations de nos patients, nous avons été capables de desservir plus de patients à l'aide des ressources disponibles. 27 Figure 4 8.0 SERHA Average Length of Stay in Hospital 7.2 7.4 7.6 7.3 7.0 6.0 01/02 02/03 03/04 04/05 Durée moyenne des hospitalisations à la RRSSE Outpatient Services Ambulatory care services, which include both emergency outpatient services and clinic visits, were also impacted by the CUPE strike. Figure 5 shows a modest increase in clinic visits overall for the Authority. While activity levels were up at the Health Services Centre Rexton, visits at The Moncton Hospital were down 1.5 % compared to the previous year. During the CUPE strike, many clinics were closed and 5,000 appointments were cancelled. Emergency room services at both the Moncton and Sackville hospitals were down slightly, 2 % compared to the previous year. Consultations externes Les services de soins ambulatoires, qui comprennent les consultations externes à l'urgence et les visites aux cliniques, ont également été affectés par la grève du SCFP. Figure 5 montre une hausse modeste du nombre global des visites aux cliniques de la régie. Alors que les niveaux d'activités étaient en hausse au Centre de santé de Rexton, les visites à l'Hôpital de Moncton étaient en baisse de 1,5 % par rapport à l'exercice précédent. Pendant la grève du SCFP, un bon nombre de cliniques étaient fermées et 5 000 rendez-vous ont été annulés. Les services de la salle d'urgence aux hôpitaux de Moncton et de Sackville étaient légèrement en baisse, diminution de 2 % par rapport à l'exercice précédent. Figure 5 200,000 150,000 Number of Emergency Room Visits and Clinic Visits 100,000 50,000 01/02 02/03 03/04 04/05 Nombre de visites à la salle d'urgence et aux cliniques de la RRSSE Clinic Visits / Visites aux cliniques Emergency Room Visits / Visites à l'urgence Diagnostic and Therapeutic Services The strike also had an impact on most diagnostic and therapeutic services offered at The Moncton Hospital. Services diagnostiques et thérapeutiques La grève a également eu un impact sur la plupart des services diagnostiques et thérapeutiques dispensés par l'Hôpital de Moncton. 28 Laboratory services for the region were limited to emergency services only and many tests had to be referred to other centres to address the demand during the strike. Although the workload in the lab had been increasing at a rate of 3 % to 4 % a year, in 2004/2005 there was a slight decrease in activity. SERHA's Medical Imaging services, as well, have consistently shown increased levels of activity over the past four years. However, in 2004/2005 The Moncton Hospital Medical Imaging department had a decrease of 2.7 % in examinations compared to the previous year. This equated to the lowest number of examinations in the past four years. Therapeutic services at The Moncton Hospital, although impacted by the CUPE strike, played a very significant role in 2004/2005 in decreasing the length of stay of our patients and assisting in serving clients on an ambulatory care basis. Figure 6 shows the volumes of some of these services, most of which declined slightly in 2004/2005. Les services de laboratoire dans la région étaient restreints uniquement aux services d'urgence et de nombreux tests ont dû être réalisés dans d'autres centres afin d'aborder la demande pendant la grève. Bien que la charge de travail dans le laboratoire connaissait déjà une hausse au rythme de 3 à 4 % par année, nous avons connu une légère diminution d'activités en 2004/2005. Le Service d'imagerie médicale de la RRSSE a également connu une hausse consistante d'activités au cours des quatre dernières années. Toutefois, en 2004/2005, le service a connu une baisse de 2,7 % des examens par rapport à l'exercice précédent. Cela s'est traduit par le nombre le plus important d'examens au fil des quatre dernières années. Les services thérapeutiques à l'Hôpital de Moncton, malgré l'impact ressenti de la grève du SCFP, ont joué un rôle très important en 2004/2005 dans la réduction de la durée des hospitalisations et dans la prise en charge des clients sur une base ambulatoire. Figure 6 montre les volumes de certains services, dont la plupart ont connu une légère baisse en 2004/2005. Figure 6 60,000 40,000 20,000 Physiotherapy/ Physiothérapie Occupational/ Speech Pathology/ Audiology/ Clin. Nutrition/ Audiologie Nutrition clinique Ergothérapie Orthophonie The Moncton Hospital Therapeutic Visits Visites thérapeutiques à l'Hôpital de Moncton 2001/02 2002/03 2003/04 2004/05 29 Overall SERHA continues to experience an increase in demand for health care services as the population increases and the Authority continues to provide services to a large portion of patients and clients from outside our own region. In spite of the CUPE strike and other challenges in the 2004/2005 year, SERHA strived to overcome the challenge and meet the demand for our services. Dans l'ensemble Les demandes pour des services de soins de santé à la RRSSE ne cessent de croître alors que la population augmente et que la régie continue à dispenser des services à un pourcentage élevé de patients et de clients qui proviennent de l'extérieur de notre région. Malgré la grève du SCFP et autres défis rencontrés au cours de l'exercice 2004/2005, la RRSSE s'est évertuée à surmonter les obstacles et à répondre à la demande pour nos services. 30 Statistical Trends/Tendances statistiques Beds Available Moncton Hospital Sackville Hospital Albert Total Beds Occupancy Based on Beds Available Inpatient Days Moncton Hospital Sackville Hospital Albert Co. Hospital Total Inpatient Days Length of Stay(Acute Care) 01/02 394 21 4 419 92.5% 02/03 389 21 4 414 88.2% 03/04 381 21 0 402 93.6% 04/05 379 21 0 400 87.3% Lits disponibles Hôpital de Moncton Hôpital de Sackville Albert Total de lits Occupation selon les lits disponibles Jours-patients Hôpital de Moncton Hôpital de Sackville Hôpital du comté d'Albert Total des jours-patients Durée de séjour (soins actifs) 135,271 6,264 443 141,978 7.23 131,945 6,046 129 138,120 7.41 137,544 6,405 143,949 7.6 127,375 6,261 133,636 7.32 Surgery Procedures Inpatient Procedures Moncton Hospital Day Surgery Procedures Moncton Hospital Sackville Hospital Total Surgical Procedures 5,756 5,397 480 11,633 5,148 5,514 503 11,165 5,259 6,050 727 12,036 5,384 Procédures chirurgicales Procédures internes Hôpital de Moncton Procédures chirurgicales d'un jour 5,879 Hôpital de Moncton 740 Hôpital de Sackville 12,003 Total des procédures chirurgicales Emergency Room Visits Moncton Hospital Sackville Hospital Total Emergency Room Visits 55,340 14,573 69,913 56,866 15,700 72,566 58,680 16,319 74,999 Visites à la salle d'urgence 57,594 15,815 73,409 Hôpital de Moncton Hôpital de Sackville Total des visites à la salle d'urgence Clinic Visits Moncton Hospital Sackville Hospital Petitcodiac Health Centre Health Services Centre Rexton Total Clinic Visits 72,953 4,281 8,800 4,652 90,686 76,490 5,498 8,816 5,207 96,011 77,944 7,054 9,171 5,702 99,871 Visites aux cliniques 76,780 Hôpital de Moncton 7,048 Hôpital de Sackville 9,667 Centre de santé de Petitcodiac 8,581 Centre de santé de Rexton 102,076 Total des visites aux cliniques Community Services -- Clients Served Albert Co. Health & Wellness Centre Extra Mural Services Addiction Services Total Community Clients Served Notes/ À noter 1. The Extra Mural numbers Include both Tantramar and Driscoll Extra Mural Programs 1. Les chiffres provenant de l'extra-mural comprennent les programmes de Tantramar et de Driscoll Ser vices communautaires -- Clients desservis 3,396 57,821 3,817 65,034 5,078 64,726 3,946 73,750 7,385 64,356 3,796 11,181 Centre de santé et de mieux-être du comté d'Albert Services extra-muraux Services de traitement des dépendances Total des clients desservis dans la communauté transformé en centre de santé communautaire en 2003/2004. 5. Some historical numbers have been adjusted to comply with MIS National Guidelines 5. Certaines données statistiques ont été modifiées afin de respecter les lignes directrices nationales du SIG 3,931 52,547 3,697 60,175 2. The 04/05 Extra Mural numbers are estimates since actual numbers are not available at time of printing. 2. Les chiffres 04/05 provenant de l'extra-mural sont des estimations, car les chiffres réels ne sont pas disponibles au moment de l'imprimerie. 3. Port Elgin Clinic statistics are included in Sackville numbers. 3. Les statistiques provenant de la clinique de Port Elgin sont compris dans les chiffres de l'Hôpital de Sackville. 4. Albert County Hospital was converted to a Community Health Center in 2003/2004. 4. L'Hôpital du comté d'Albert a été 31 Year to Year Financial Comparisons Revenue Table 1 shows total operating revenue for the 2004/2005 year was $173.6 million compared to $154 million the previous year. Department of Health and Wellness revenue increased by $20.9 million and is comprised of: I $11.5 million additional funding to the global budget based on inflation, current contract increases, and the Authority's 2003/2004 deficit, as well as special funding for initiatives through in-year budget amendments. I $7 million additional funding for contract settlement increases during the 2004/2005 year for nurses (NBNU) and Canadian Union of Public Employees (CUPE). I $2.3 million of federal funding to be used to purchase computer equipment and software. Costs associated with the contract settlements, special initiatives, and the purchase of the equipment and software are included in the expenses below. Other patient revenue decreased by $1.5 million due to a decrease in patient services to other provinces combined with a $100 decrease in the per diem rate. Other recoveries increased by nearly $200,000 as more services were provided to other organizations. Comparaison financière d'une année à l'autre Revenus Comme le démontre le tableau 1, le total des revenus d'exploitation étaient de 173,6 millions $ en 2004/2005, comparativement à 154 millions $ l'année précédente. Le revenu du ministère de la Santé et du Mieux être a augmenté de 20,9 millions $. Les fonds ont été répartis de la façon suivante : I 11,5 millions $ en fonds supplémentaires ont été ajoutés au budget global afin de contrer l'augmentation des coûts liés à l'inflation et aux nouveaux contrats et de tenir compte du déficit de la régie pour 2003/2004. Des fonds pour initiatives spéciales ont également été attribués par le biais de modifications au budget en cours d'exercice. I 7 millions $ en fonds supplémentaires pour les augmentations liées au règlement de nouveaux contrats pour le Syndicat des infirmières du Nouveau-Brunswick (SINB) et le Syndicat canadien de la fonction publique (SCFP). I 2,3 millions $ en fonds fédéraux pour l'achat d'équipement et de logiciels informatiques. Les coûts liés au règlement de nouveaux contrats, aux initiatives spéciales et à l'achat d'équipement et de logiciels informatiques sont compris dans le tableau ci dessous. Les autres recettes liées aux patients ont diminuées de 1,5 millions $. Cette diminution est attribuable à une baisse des services offerts aux autres provinces et à une diminution de 100 $ du taux quotidien. Les autres recouvrements ont augmenté de près de 200 000 $ en raison du nombre accru de services offerts aux autres organisations. Table/Tableau 1 Revenue Comparisons Year to Year / Comparaison des résultats d'exploitation d'une année à l'autre 2004/2005 Department of Health and Wellness Other patient revenue Other recoveries and sales $ 162,056,767 10,662,950 866,593 2003/2004 $ 141,191,227 12,118,712 673,675 $ 153,983,614 Variance / Écart $ 20,865,540 (1,455,762) 192,918 $ 19,602,696 Ministère de la Santé et du Mieux-être Autres recouvrements des patients Autres recouvrements et ventes Total des revenus Total Operating Revenue $ 173,586,310 Note: The 2003/2004 numbers have been restated to reflect changes in format based on national standards--MIS Guidelines. À noter: Les chiffres pour 2003/2004 ont été calculés à nouveau afin de tenir compte des changements au format selon les normes nationales­Lignes directrices du SIG 32 Expenses South-East Regional Health Authority's 2004/2005 expenditures are $13.8 million more than that of the previous year, as noted in Table 2. A large portion of these expenses were covered through additional funding for collective agreement settlements during the 2004/2005 year, and special funding for computer and software purchases as well as a number of provincial initiatives. Dépenses Les dépenses de la Régie régionale de la santé du SudEst ont augmenté de 13,8 millions $ en 2004/2005 comparativement à celles de l'an dernier (voir tableau 2). La majorité de ces dépenses ont été défrayées grâce aux fonds additionnels obtenus pour le règlement de nouveaux contrats en 2004/2005 et aux fonds obtenus pour l'achat d'équipement informatique et pour le financement de quelques initiatives provinciales. Table/Tableau 2 Expenditure Comparisons Year to Year / Comparaison des dépenses d'une année à l'autre 2004/2005 Inpatient services Non-inpatient services Diagnostic and therapeutic services Community Services Medicare Research and education Support services Administrative services Total Operating Expenses $ 62,540,243 16,640,172 28,814,050 9,086,836 16,241,698 2,511,994 36,779,969 2,392,596 $ 175,007,558 2003/2004 $ 58,715,266 14,476,983 27,284,325 7,930,223 14,883,831 2,350,982 33,601,871 2,004,747 $ 161,248,228 Variance / Écart $ 3,824,977 2,163,189 1,529,725 1,156,613 1,357,867 161,012 3,178,098 387,849 $ 13,759,330 Services aux patients hospitalisés Services non reliés aux hospitalisés Services diagnostiques et thérapeutiques Services communautaires Assurance-maladie Recherche et formation Services de soutien Services administratifs Total des coûts d'exploitation Note: The 2003/2004 numbers have been restated to reflect changes in format based on national standards ­ MIS Guidelines À noter : Les chiffres pour 2003/2004 ont été calculés à nouveau afin de tenir compte des changements au format selon les normes nationales ­ Lignes directrices du SIG services--Costs are $3.8 million over that of 2003/2004. Collective agreement increases were more than $5 million in the 2004/2005 year, however, there were 24 fewer full time equivalent staff (FTEs) in 2004/2005 than in the previous year, which saved nearly $1 million. These savings were possible due to a 7 % reduction of inpatient days. Expenses for medical and surgical supplies, as well as drugs, were lower than in 2003/2004 in the inpatient areas, again due to the lower activity levels. I Inpatient aux patients hospitalisés -- Les coûts liés aux services aux patients hospitalisés étaient de 3,8 millions $ supérieurs à ceux de l'année précédente et les coûts liés aux ententes collectives ont augmenté de 5 millions $ en 2003/2004. Toutefois, l'année 2004/2005 comptait 24 employés équivalent temps plein de moins comparativement à l'année précédente, ce qui a représenté une économie de près de 1 millions de dollars en raison d'une réduction de 7 % des équivalents de jours d'hospitalisation. Les coûts liés aux fournitures médicales/chirurgicales et aux médicaments ont également diminués comparativement à l'année 2003/2004 en raison du plus faible taux d'activité dans le secteur des services infirmiers aux patients hospitalisés. 33 I Services I Non-Inpatient Services--Of the $2.2 million increase in the cost of these services, salaries and benefits made up $1.3 million. Contract increases account for most of this increase. Although some staff were added in some clinics to address the increased demand for ambulatory care services, fewer staff were utilized in the emergency room where activity levels were 2 % lower than the previous year. Medical and surgical supply expenses were up in 2004/2005 in the GI unit and in Sackville day surgery services as more clients were served and new procedures were introduced. Drugs were up $178,000 in the oncology clinic which was anticipated due to more costly therapies. Physician infrastructure costs continued to rise as three new salaried physicians were added. I Diagnostic and Therapeutic Services--Of the $1.5 million increase, salaries were up $1.2 million due to contract increases. Staffing increased by 2.4 full time equivalents in social work, respiratory therapy and psychology to address patient care needs and facilitate reduction in length of stay, however, this was offset by staff savings in Medical Imaging due to the CUPE strike. Medical and surgical supplies were $150,000 over the previous year as more costly procedures are being undertaken with the introduction of new technology. Supply costs were up $160,000. Laboratory contracts increased as did pharmacy costs with the continuing implementation of a drug point of care distribution system to enhance safety. non liés aux patients hospitalisés-- Le coût de ces services a augmenté de 2,2 millions $. De ce montant, 1,3 millions $ ont été attribués aux salaires et aux avantages sociaux. La majorité de l'augmentation a été occasionnée par le règlement de nouveaux contrats. La demande croissante pour des soins ambulatoires a obligé certains centres de soins de santé à embaucher des membres du personnel supplémentaires. Pour ce qui est des services d'urgence, leurs besoins en personnel étaient inférieurs à ceux de l'année précédente en raison d'une réduction de 2 % de leur taux d'activité. Les coûts liés aux fournitures médicales/chirurgicales de l'unité GI et du service de chirurgie de jour de Sackville ont augmenté en 2004/2005 en raison d'une augmentation de la clientèle et de l'ajout de nouvelles techniques médicales. Le coût des médicaments de la clinique d'oncologie a augmenté de 178 000 $. Cette augmentation était prévue en raison des nouveaux traitements plus dispendieux qui sont maintenant offerts. Les coûts liés à l'infrastructure du personnel médical ont continué d'augmenter étant donné que trois nouveaux médecins salariés se sont joints à l'équipe médicale. I Services diagnostiques et thérapeutiques-- Les coûts des Services diagnostiques et thérapeutiques ont augmenté de 1,5 millions $ en 2004/2005. De ce montant, 1,2 millions $ ont été attribués à la masse salariale qui a augmenté à la suite du règlement des nouveaux contrats. La dotation en personnel a augmenté de 2,4 employés équivalent temps plein dans le secteur des services sociaux, de l'ergothérapie et de la psychologie en raison d'une augmentation de la demande pour ces services et pour réduire la durée d'hospitalisation des patients. Ces coûts ont été contrés par les économies réalisées par le Service d'imagerie médicale pendant la grève des employés du SCFP. Le coût des fournitures médicales/chirurgicales a augmenté de 150 000 $ par rapport à ceux de l'an dernier en raison des techniques dispendieuses qui sont effectuées à l'aide de nouvel équipement. Les coûts liés aux fournitures ont augmenté de 160 000 $. Les coûts liés aux contrats de laboratoire ont augmenté, de même que les coûts de pharmacie en raison de la mise en oeuvre continue d'un système de distribution de médicaments au point de soins afin d'augmenter la sécurité. I Services 34 I Community Services--Costs increased $1.2 million in this area. $600,000 relates to collective agreement increases. Extra Mural Services saw increases in oxygen costs as more clients required this therapy as well as vehicle-related expenses, including insurance, leasing and fuel. Continuing transformation of the former Albert County Hospital to a community health centre accounted for $242,000 which was recovered from the province. I Medicare--Salaries and benefits for salaried physicians are up $1.4 million. This is due to the addition of six new salaried physicians as well as contract increases. All of the increases are funded by Medicare. I Research and Education--Some staff were moved from Education to the Community Relations department, which better reflects the work the staff performed. This savings is offset by collective agreement increases and a decrease in government support for the French language training program. I Support Services--Expenses are up $3.2 million over that of 2003/2004. CUPE contract settlement increases amount to $1.5 million, however, some of this is offset by staff savings during the strike. Special approval and funding for the purchase of computer equipment and software account for $2.3 million, included in these expenses. Retirement allowances and Workers Compensation are up $250,000 over last year. I Administration Expenses--These costs are up $387,000 over those of 2003/2004 due to salary increases and the movement of staff from Education to Community Relations as noted earlier. Overall, the year-to-year financial analysis shows that revenue increased $19.6 million and expenditures were up $13.8 million. communautaires -- Le coût des Services communautaires a augmenté de 1,2 millions $. De cette somme, 600 000 $ sont attribuables à l'augmentation des sommes accordées aux ententes collectives. Les coûts en oxygène des Services extra muraux ont également augmenté étant donné que la demande pour ce genre de service a augmenté et que les coûts liés à la gestion du parc d'automobiles (location, assurance, essence, etc.) ont également augmenté. Le coût des rénovations du Centre de santé du comté d'Albert en un centre de santé communautaire, qui était de 242 000 $, a été défrayé par le gouvernement provincial. I Assurance-maladie --Les coûts liés aux salaires et aux avantages sociaux des médecins salariés ont augmenté de 1,4 millions $. Cette augmentation est attribuable à l'ajout de six nouveaux médecins salariés et au règlement de nouveaux contrats. Toutes ces augmentations ont été défrayées par le Régime d'assurance maladie. I Recherche et éducation-- Certains membres du personnel du Service d'éducation ont été mutés au Service des relations communautaires afin de mieux refléter les tâches qu'ils effectuent. Cette économie est contrebalancée par les augmentations provenant du règlement des contrats et la réduction du soutien gouvernemental au programme d'enseignement du français. I Services de soutien--Les dépenses sont en hausse de 3,2 millions $ par rapport à l'exercice 2003/2004. L'augmentation des sommes accordées aux ententes collectives du SCFP se chiffre à 1,5 millions $; cependant, une partie de cette somme est contrebalancée par les économies de personnel réalisées pendant la grève. L'approbation et le financement particuliers pour l'achat du matériel et des logiciels informatiques représentaient 2,3 millions $ et ils sont compris dans ces dépenses. Les allocations de retraite et l'indemnisation des accidentés du travail sont en hausse de 250 000 $ par rapport à l'exercice précédent. I Dépenses administratives-- Les dépenses administratives ont augmenté de 387 000 $ comparativement à celles de 2003/2004. Cette augmentation est attribuable à l'augmentation de la masse salariale et à la mutation du personnel du Service d'éducation au Service des relations communautaires, tel qu'il a été mentionné plus haut. Dans l'ensemble, l'analyse financière annuelle démontre que les revenus ont augmenté de 19,6 millions $ tandis que les dépenses ont augmenté de 13,8 millions $. I Services 35 Actual to Plan Financial Comparisons The Authority's expenditure plan was formulated based on clinical and operational plans developed to meet the anticipated needs of our patients and clients. However, as noted in the statistical analysis, several unexpected and unprecedented events interfered with the plan and had a significant impact on services and expenditures in the 2004/2005 year. Comparaisons des résultats réels Le plan des dépenses de la régie a été formulé selon les plans cliniques et opérationnels conçus pour répondre aux besoins prévus de nos patients et de nos clients. Cependant, tel qu'il a été mentionné dans l'analyse statistique, plusieurs événements imprévus et sans précédent ont perturbé le plan et ont eu un impact considérable sur les dépenses au cours de l'exercice 2004/2005. Revenus d'exploitation : Les revenus totaux du ministère de la Santé et du Mieuxêtre dépassent de 16,8 millions $ les prévisions originales, selon les documents financiers originaux. I De ce montant, 7,2 millions $ sont imputables aux augmentations non prévues émanant du règlement des contrats du SINB et du SCFP. I Une somme additionnelle de 2,6 millions $ a été fournie afin d'aborder le pourcentage supplémentaire de 50 % provenant du déficit 2003/2004 -- cela n'était pas prévu dans le plan. I Le financement d'équipement de 2,3 millions $ a été fourni grâce aux octrois du gouvernement fédéral qui n'étaient pas prévus dans le plan original. I Les allocations de retraite totalisant 1,3 million $ ont été financées; cependant, elles n'étaient pas prévues dans nos plans. I Plusieurs initiatives provinciales ont été amorcées et financées grâce aux modifications budgétaires. I La réduction de 2,7 millions $ découlant des revenus des patients a été récupérée par la province. Les autres revenus des patients sont inférieurs aux prévisions en raison de la diminution des hospitalisations en provenance de l'extérieur de la province et d'une diminution de 100 $ du taux quotidien. Les recouvrements et les ventes dépassent les prévisions de 326 000 $ en raison du nombre accru de services de laboratoire dans d'autres établissements et le déplacement des recouvrements des revenus conformément aux lignes directrices nationales. Tel qu'il a été mentionné, la réduction des revenus est récupérée par la province. Operating revenue: Total Department of Health and Wellness revenue is $16.8 million over our original plan, based on the original funding documents. I Of this amount, $7.2 million relates to the contract settlement increase for NBNU and CUPE which were not planned for. I An additional $2.6 million was provided in funding to cover the additional 50 % of the 2003/2004 deficit--this was not included in the plan. I Equipment funding of $2.3 million was provided from the federal government grants which were not included in our original plan. I Retirement allowances amounting to $1.3 million were funded but were not included in our plan. I Several provincial initiatives were undertaken and funded through budget amendments. I The reduction of $2.7 million in other patient revenues was recovered from the province. Other patient revenue is lower than plan due to the decrease in inpatient activity from outside the province, as well as the decrease of $100 in the per diem rate. Recoveries and sales exceed plan by $326,000 due to increased laboratory services to other facilities and the movement of some recoveries to revenues in compliance with national reporting guidelines. As noted, the decrease in these revenues is recovered from the province. 36 Table/Tableau 3 Comparison of Operating Revenue for 2004/2005 to Plan / Comparaison des résultats d'exploitation pour 2004/2005 Actual / Réel Department of $ 162,056,767 Health and Wellness Other patient recoveries 10,662,950 Other recoveries and sales Total Revenue 866,593 Plan / Prévisions $ 145,283,978 13,398,014 540,335 $ 159,222,327 Variance / Écart $ 16,772,789 (2,735,064) 326,258 $ 14,363,983 Ministère de la Santé et du Mieux-être Autres recouvrements des patients Autres recouvrements et ventes Total des revenus $ 173,586,310 Operating expenditures: Total expenditures are $9 million more than originally planned. The increase relates to contract settlements of $7 million during 2004/2005, computer equipment and software purchases of $2.3 million, and retirement allowances of $1.3 million. Funding was provided for these unplanned expenditures. Dépenses d'exploitation : Le total des dépenses dépassent les prévisions originales de 9 millions $. La hausse est imputable au règlement des contrats totalisant 7 million $ au cours de l'exercice 2004/2005, à l'achat d'équipement et de logiciels informatiques totalisant 2,3 millions $ et aux allocations de retraite de 1,3 million $. Un financement a été fourni pour aborder ces dépenses non prévues. Table/Tableau 4 Comparison of Operating Expenditures for 2004/2005 to Plan / Comparaison des dépenses d'exploitation pour 2004/2005 Actual / Réel Inpatient services Non-inpatient services $ 62,540,243 16,640,172 Plan / Prévisions $ 59,798,533 15,351,336 29,812,919 7,913,166 16,304,703 2,390,943 31,948,697 2,478,755 $ 165,999,052 $ (6,776,725) Variance / Écart $ (2,741,710) (1,288,836) 998,869 (1,173,670) 63,005 (121,051) (4,831,272) 86,159 $ (9,008,506) (5,355,477) Soins infirmiers aux patients hospitalisés Services non reliés aux patients Services diagnostiques et thérapeutiques Services communautaires Assurance-maladie Recherche et formation Services de soutien Services administratifs Total Excédent (déficit) d'exploitation Diagnostic and 28,814,050 therapeutic services Community services 9,086,836 Medicare 16,241,698 Research and education 2,511,994 Support services 36,779,969 Administrative services 2,392,596 Total $ 175,007,558 Surplus (deficit) from Operations $ (1,421,248) 37 services--Inpatient services, including the operating room, were $2.7 million over plan. Contract increases amounted to $5 million for a net savings in this functional area of $2.3 million. This equates to a saving of 30 full-time equivalent staff in the inpatient areas, or 3.4 %. Inpatient days were down 6 %, while activity in the operating room was similar to plan. Medical and surgical supplies were $175,000 under plan and drugs were $200,000 under plan in the operating room, which was due to the type of procedures that were performed. I Non-inpatient services--Costs are over plan by $1.3 million, primarily due to collective agreement increases. There was a savings of eight full-time equivalent staff, primarily in the emergency room and medical day care. Medical and surgical supplies were up due to the increase in day surgery activity and the intensity of the procedures in Sackville as well as increased costs in the GI unit. Supply costs exceeded plan by $330,000. Scope repairs and the purchase of some minor equipment as well as physician support costs for new salaried physicians are responsible for the increase. I Diagnostic and therapeutic services--These expenses are $1 million under plan. Contract increases account for $400,000 with a net savings of $1.4 million. There were 20 full-time equivalent staff vacancies in the 2004/05 year. Although the CUPE strike had some impact, most of the vacancies were due to short-term leaves which could not be filled in the therapeutic areas, including Pharmacy, Respiratory, Occupational Therapy, Physiotherapy and Speech and Hearing. Most supply expenses were within plan. The only exception was the laboratory where tests were sent out to meet the demands during the strike resulting in additional expenses of $200,000 over that planned. I Inpatient I Services aux patients hospitalisés -- Les coûts liés aux services aux patients hospitalisés, y compris la salle d'urgence, dépassaient les prévisions de 2,7 millions $. Les augmentations liées aux contrats se chiffraient à 5 millions $, se traduisant par une économie nette de 2,3 millions $ dans ce secteur opérationnel. Cela se traduit par une économie de 30 employés équivalent temps plein au sein des secteurs d'hospitalisation, ou 3,4 %. Les jours d'hospitalisation étaient en baisse de 6 %, tandis que les services de la salle d'urgence reflétaient de près les prévisions. Les fournitures médicales/chirurgicales étaient inférieures de 175 000 $ aux prévisions et les médicaments étaient inférieurs de 200 000 $ aux prévisions dans la salle d'urgence. Cela était attribuable aux types de procédures effectuées. I Services non liés aux patients hospitalisés -- Les coûts dépassent les prévisions de $1.3 million, essentiellement dû aux augmentations provenant du règlement des contrats. Cela se traduit par une économie de huit employés équivalent temps plein, et ce, principalement au sein de la salle d'opération et du service de soins médicaux de jour. Les fournitures médicales/chirurgicales étaient en hausse en raison du taux accru d'activité dans l'unité chirurgicale de jour, de la fréquence des procédures à Sackville et des coûts accrus de l'unité GI. Les coûts des fournitures dépassaient les prévisions de 330 000 $. L'augmentation est attribuable à la réparation des scopes, à l'achat de matériel léger et aux frais de soutien médicaux pour le recrutement de nouveaux médecins salariés. I Services diagnostiques et thérapeutiques -- Ces dépenses sont inférieures de 1 million $ aux prévisions. Les augmentations contractuelles représentent 400 000 $ avec une économie nette de 1,4 million $. La régie affichait 20 postes vacants à temps plein au cours de l'exercice 2004/2005. Bien que la grève du SCFP a eu un impact, la majorité des vacances étaient attribuable à des congés sur une courte période qui n'ont pu être comblés au sein des secteurs thérapeutiques suivants : pharmacie, inhalothérapie, ergothérapie, physiothérapie et orthophonie. La majorité des frais liés aux fournitures figuraient dans la limite des prévisions. Le laboratoire, où des tests ont été acheminés vers d'autres centres afin de répondre aux demandes pendant la grève, constituait la seule exception en dépassant de 200 000 $ les dépenses prévues. 38 I Community Services-These expenses are over plan by $1.2 million. Salaries are up $500,000. Contract increases, not planned for, amount to approx. $400,000. Staffing is slightly over plan in Albert Community Health Center due to software implementation costs, which were reimbursed by the Govt. Medical and Surgical supplies came in close to plan. Drugs exceeded the plan by $140,000 in extra mural services due to the increased use of oxygen--more clients on oxygen than planned. Other supplies are $550,000 over plan. Computer software at Albert cost over $300,000 and was reimbursed by Govt. As well, start-up costs for the methadone clinic are included here and were reimbursed by Govt. I Medicare--Expenses came within $63,000 of the original plan. Although there were new salaried physicians not planned for, this was offset by a reduction in radiology billings. I Support services--This area is over plan by $4.9 million. Salaries are over plan $2.3 million of which $1 million relates to contract increases. Retirement allowances not planned for account for $1.3 million. Supply expenses are up $2.6 million. Information Systems costs of $2.3 million for computer equipment and software funded through federal government funding were expensed in this area. As well utility costs came in $400,000 over plan offset to some degree by reduced supply costs due to lower activity levels in Food Services, Laundry and Housekeeping. I Administrative services-- These expenses came in $86,000 under plan. I Services communautaires -- Ces dépenses sont supérieures de 1,2 million $ aux prévisions. Les salaires sont en hausse de 500 000 $. Les sommes non prévues accordées au règlement des contrats totalisent environ 400 000 $. La dotation en personnel est légèrement supérieure aux prévisions au centre de santé communautaire du comté d'Albert en raison des frais encourus par la mise en place des logiciels, qui ont été remboursés par le gouvernement. Les fournitures médicales/chirurgicales sont demeurées proches des prévisions. Les médicaments utilisés par les Services extra-muraux dépassent de 140 000 $ les prévisions en raison du recours à l'oxygène--plus de clients qui utilisent l'oxygène que prévu. Les autres fournitures dépassent de 550 000 $ les prévisions. Le coût des logiciels informatiques au centre était supérieur à 300 000 $. Cette somme a été remboursée par le gouvernement. De plus, les frais de mise en march de la clinique de prescription de la méthadone sont comprises et ont été remboursés par le gouvernement. I Assurance-maladie -- Les dépenses étaient inférieures de 63 000 $ aux prévisions originales. Malgré le recrutement non prévu d'un nombre de nouveaux médecins salariés, les dépenses ont été contrebalancées par une réduction des facturations dans le domaine de la radiologie. I Services de soutien -- Les dépenses dans ce secteur sont supérieures aux prévisions de 4,9 millions $. Les salaires sont supérieurs aux prévisions de 2,3 millions $, dont 1 million $ sont imputables aux augmentations contractuelles. Les allocations de retraite non prévues représentaient 1,3 million $. Les dépenses liées aux fournitures sont en hausse de 2,6 millions $. Les coûts liés aux systèmes informatisés de 2,3 millions $ pour de l'équipement et des logiciels informatiques financés par le gouvernement fédéral ont été imputés dans ce secteur. De plus, les coûts d'utilité qui dépassaient de 400 000 $ les prévisions ont été contrebalancés à un certain degré par les coûts réduits des fournitures attribuables aux activités réduites au sein des services alimentaires, de blanchisserie et d'entretien ménager. I Services administratifs -- Ces dépenses étaient inférieures de 86 000 $ aux prévisions. 39 In summary, the operational deficit for 2004/2005 was $1,421,248, compared to a plan of $6,776,725. This deficit is $5.4 million less than the original plan. In 2004/2005, our actual expenditures came within 0.8 % of that planned once adjustments were made for government mandated and funded items. Dans l'ensemble, le déficit d'exploitation pour l'exercice 2004/2005 était de l'ordre de 1 421 248 $ par rapport aux prévisions de 6 776 725 $. Ce déficit est inférieur de 5,4 millions $ aux prévisions originales. En 2004/2005, nos dépenses réelles se sont chiffrées à moins de 0,8 % des prévisions à la suite des modifications pertinentes pour les articles mandatés et financés par le gouvernement. Senior Management Salaries: Article 57 (4) (e) of the Regional Health Authorities Act requires that the annual report contain "a report on the salaries paid to senior management of the regional health authority." They are as follows: Chief Executive Officer VP Operations VP Planning & Professional Services VP Community Health VP Acute Care Chief Nursing Officer Chief of Staff & Vice President Medical $146,770 101,888 87,945 86,190 92,215 81,256 160,000 Salaires des cadres supérieurs : L'article 57 (4) (e) de la Loi sur les régies régionales de la santé exige que le rapport annuel contiennent « un rapport sur les salaires payés aux cadres supérieurs de la régie régionale de la santé ». Ils sont comme suit : Président-directeur général VP, Opérations VP, Planification et Services professionnels VP, Santé communautaire VP, Soins intensifs de courte durée Chef des soins infirmiers Chef du personnel médical et VP des affaires médicales 146 770 $ 101 888 87 86 92 81 945 190 215 256 160 000 40 Financial Statements of SOUTH-EAST REGIONAL HEALTH AUTHORITY Year ended March 31, 2005 États financiers de la RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST Exercice terminé le 31 mars 2005 41 KPMG LLP Chartered Accountants Place Marven's One Factory Lane PO Box 827 Moncton NB E1C 8N6 Telephone (506) 856-4400 Fax (506) 856-4499 Internet www.kpmg.ca AUDITORS' REPORT To the Board of Trustees We have audited the statement of financial position of SouthEast Regional Health Authority as at March 31, 2005 and the statements of operations, changes in net assets (deficiency) and cash flows for the year then ended. These financial statements are the responsibility of the Authority's management. statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we plan and perform an audit to obtain reasonable assurance whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, Our responsibility is to express an opinion on these financial RAPPORT DES VÉRIFICATEURS Aux membres du Conseil d'administration Nous avons vérifié le bilan de la Régie Régionale de la Santé sud-est au 31 mars 2005 ainsi que les états des résultats, l'évolution des actifs nets (déficit) et flux de trésorerie de l'xercice terminé à cette date. La responsabilité de ces états e financiers incombe à la direction de la Régie Régionale. Notre responsabilité consiste à exprimer une opinion sur ces états financiers en nous fondant sur notre vérification. Notre vérification a été effectuée conformément aux normes canadiennes de vérification généralement reconnues. Ces normes exigent que la vérification soit planifiée et exécutée de manière à fournir un degré raisonnable de certitude quant à l'bsence d' exactitudes importantes dans les états financiers. a in La vérification comprend le contrôle par sondages des informations probantes à l'ppui des montants et des autres a éléments d' formation fournis dans les états financiers. Elle in comprend également l'valuation des principes comptables é suivis et des estimations importantes faites par la direction, ainsi qu'ne appréciation de la présentation d'nsemble des états u e financiers. À notre avis, ces états financiers présentent fidèlement, à tous égards importants, la situation financière de la Régie Régionale au 31 mars 2005 ainsi que les résultats de son exploitation et l'évolution des actifs nets et flux de trésorerie pour l'xercice e terminé à cette date selon les principes comptables canadiens généralement reconnus. evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. In our opinion, these financial statements present fairly, in all material respects, the financial position of the Authority as at March 31, 2005 and the results of its operations and the changes in its net assets and cash flows for the year then ended in accordance with Canadian generally accepted accounting principles. Chartered Accountants Comptables Agréés Moncton, Canada May 20, 2005 Moncton, Canada Le 20 mai 2005 KPMG LLP, a Canadian limited liability partnership is the Canadian member firm of KPMG International, a Swiss cooperative. 42 Contents SOUTH-EAST REGIONAL HEALTH AUTHORITY Table des matières RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST Year ended March 31, 2005 Exercice terminé 31 mars 2005 Financial Statements Statement of Financial Position............................................. 44 Statement of Operations ....................................................... 45 Statement of Changes in Net Assets (Deficiency) ................. 46 Statement of Cash Flows ...................................................... 47 Notes to Financial Statements .............................................. 48 États financiers Bilan...................................................................................... 44 État des résultats .................................................................. 45 État de l'évolution de l'actif net (déficit) ................................. 46 État des flux de trésorerie ..................................................... 47 Notes afférentes aux états financiers .................................... 48 43 Statement of Financial Position SOUTH-EAST REGIONAL HEALTH AUTHORITY Bilan RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST March 31, 2005, with comparative figures for 2004 2005 31 mars 2005, avec chiffres correspondants de 2004 2004 Current assets: Cash Accounts receivable (note 2) Inventories (note 3) Prepaid expenses Restricted cash and investments (market value $173,694; 2004 - $139,667) Capital assets (note 4) Assets $ ­ 27,454,759 1,974,538 510,908 29,940,205 160,782 66,543,700 $ 5,826,664 9,380,590 1,956,582 399,514 17,563,350 170,741 68,684,558 Actif à court terme : Encaisse Débiteurs (note 2) Inventaires (note 3) Frais payés d'avance Encaisse affectée et placements (valeur marchande 173 694 $; 2004 - 139 677 $) Immobilisations (note 4) Actif $ 96,644,687 $ 86,418,649 Current liabilities: Outstanding cheques in excess of cash on deposit Note payable (note 5) Accounts payable and accrued liabilities (note 6) Current portion of long-term debt Deferred contributions related to capital assets (note 7) Liabilities, Deferred Contributions and Net Assets (Deficiency) $ 4,242,125 6,000,000 25,619,413 ­ 35,861,538 64,485,687 2,058,013 128,762 (11,463) (5,877,850) (3,702,538) $ ­ 5,000,000 24,578,808 835,827 30,414,635 66,711,656 1,137,075 128,661 934,941 (12,908,319) (10,707,642) Passif à court terme : Chèques en circulation excédant les fonds sur dépôts Effet à payer (note 5) Créditeurs et charges à payer (note 6) Tranche à court terme de la dette à long terme Apports reportés afférents aux immobilisations (note 7) Actifs nets (déficit) : Investis en immobilisations (note 8) Affectés à titre de dotation Réserves affectées par le Conseil pour utilisation interne (note 9) Déficit Engagements (note 11) Événement postérieur à la date du bilan (note 14) Passif, apports reportés et actifs nets (déficit) Net assets (deficiency): Invested in capital assets (note 8) Restricted for endowment purposes Internally restricted Board reserves (note 9) Deficiency Commitments (note 11) Subsequent event (note 14) $ 96,644,687 $ 86,418,649 44 Statement of Operations SOUTH-EAST REGIONAL HEALTH AUTHORITY État des résultats RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST Year ended March 31, 2005, with comparative figures for 2004 2005 Revenues: Department of Health and Wellness Other patient recoveries Other recoveries and sales Board generated Amortization of deferred contributions related to capital assets Total revenues Expenses: Nursing inpatient services Non-inpatient services Diagnostic and therapeutic services Community Health Medicare Research and education Support services Administrative services Board sponsored Amortization of capital assets Total expenses Deficit from operations for the year, before the undernoted Adjustment of prior year-end settlements Working capital grants from Province of New Brunswick (note 12) Adjustment to net capital assets (note 7) Excess (deficiency) of revenues over expenses $ $ 162,056,767 10,662,950 866,593 2,779,349 6,898,767 183,264,426 62,540,243 16,640,172 28,814,050 9,086,836 16,241,698 2,511,994 36,779,969 2,392,596 2,103,925 7,472,109 184,583,592 (1,319,166) (219,607) 8,543,877 ­ 7,005,104 $ Exercice terminé le 31 mars 2005, avec chiffres correspondants de 2004 2004 $ 141,191,227 12,118,712 673,675 2,957,810 7,568,584 164,510,008 58,715,266 14,476,983 27,284,325 7,930,223 14,883,831 2,350,982 33,601,871 2,004,747 2,085,409 8,211,981 171,545,618 (7,035,610) (497,221) 7,503,178 (352,333) (381,986) Revenus : Ministère de la Santé et Mieux-être Autres recouvrements des patients Autres recouvrements et ventes Générés par le Conseil Amortissement des apports reportés afférents aux immobilisations Total des revenus Dépenses : Soins infirmiers aux patients hospitalisés Services aux patients en consultation externe Services diagnostiques et thérapeutiques CHC Assurance-maladie Recherche et formation Services de soutien Services administratifs Frais discrétionnaires du Conseil Amortissement des immobilisations Total des dépenses Déficit d'exploitation de l'exercice avant les sous-mentionnés Redressement du règlement final de l'exercice antérieur Subvention de fonds de roulement de la province du Nouveau-Brunswick (note 12) Redressement des immobilisations nettes (note 7) Excédent (déficit) des revenus par rapport aux dépenses See accompanying notes to financial statements. Voir les notes afférentes aux états financiers. 45 SOUTH-EAST REGIONAL HEALTH AUTHORITY Statement of Changes in Net Assets (Deficiency) Year ended March 31, 2005, with comparative figures for 2004 Invested in Capital assets Investis en immobilisations 2005 Balance, beginning of year Excess (deficiency) of of revenues over expenses (see note 8) Net change in investment in assets (see note 8) Transfer of ambulance funds Balance, end of year $ 1,137,075 $ 2004 1,727,680 $ Restricted for endowment purposes Affectés à titre de dotation 2005 128,661 $ 2004 94,780 $ État de l'évolution des actifs nets (déficit) RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST Exercice terminé le 31 mars 2005, avec chiffres correspondants de 2004 Internally restricted Board reserves Réserves affectées par le Conseil pour utilisation interne 2005 934,941 $ 2004 2005 Déficit 2004 2005 Total 2004 Solde au début de l'exercice Excédent (deficit) des revenues par rapport aux dépenses (voir note 8) Variation nette de placements en immobilisations (voir note 8) Transfert de fonds d'ambulance Solde à la fin de l'exercice Deficiency Total 1,045,952 $ (12,908,319) $ (13,194,068) $ (10,707,642) $ (10,325,656) (573,342) (995,730) 101 33,881 675,323 808,146 6,903,022 (228,283) 7,005,104 (381,986) 1,494,280 ­ 405,125 ­ ­ ­ ­ (1,926,700) 304,973 (919,157) ­ 432,420 (304,973) 514,032 ­ ­ ­ ­ ­ $ 2,058,013 $ 1,137,075 $ 128,762 $ 128,661 $ (11,463) $ 934,941 $ (5,877,850) $ (12,908,319) $ (3,702,538) $ (10,707,642) Statement of Cash Flows SOUTH-EAST REGIONAL HEALTH AUTHORITY État des flux de trésorerie RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST Year ended March 31, 2005, with comparative figures for 2004 2005 Cash provided by (used for): Operating activities: Excess (deficiency) of revenues over expenses Items not involving cash: Adjustment to net capital assets Amortization of deferred contributions related to capital assets Amortization of capital assets Change in non-cash current assets and current liabilities Funds provided by (used for) operating activities Financing and investing activities: Issue (repayment) of note payable Decrease (increase) in restricted cash and investments Principal repayments on long-term debt Purchase of capital assets Increase in deferred contributions related to capital assets Funds used for financing and investing activities Increase (decrease) in cash Cash, beginning of year Cash (outstanding cheques), end of year Exercice terminé le 31 mars 2005, avec chiffres correspondants de 2004 2004 Provenance (utilisation) des liquidités : Activités de fonctionnement : Excédent (déficit) des revenus par rapport aux dépenses Éléments n'ayant pas d'incidence sur l'encaisse : Redressement des immobilisations nettes Amortissement des apports reportés afférents aux immobilisations Amortissement des immobilisations Évolution des éléments hors caisse du fonds de roulement lié à l'exploitation Encaisse provenant des (utilisée pour les) activités de fonctionnement Activités de financement et de placements : Émission (repaiement) d'un effet à payer Diminution (augmentation) de l'encaisse affectée et placements Remboursement de la dette à long terme Achats d'immobilisations Augmentation des apports reportés afférents aux immobilisations Encaisse utilisée pour les activités de financement et d'investissement Augmentation (diminution) de l'encaisse Encaisse au début de l'exercice Encaisse (chèques en circulation) à la fin de l'exercice $ 7,005,104 ­ (6,898,767) 7,472,109 (17,162,914) (9,584,468) 1,000,000 9,959 (835,827) (5,331,251) 4,672,798 (484,321) (10,068,789) 5,826,664 $ (381,986) 352,333 (7,568,584) 8,211,981 6,660,347 7,274,091 (1,500,000) (35,721) (111,012) (3,992,989) 3,698,876 (1,940,846) 5,333,245 493,419 $ (4,242,125) $ 5,826,664 See accompanying notes to financial statements. Voir les notes afférentes aux états financiers. 47 Notes to Financial Statements Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST The principal activity of the South-East Regional Health Authority is providing for the delivery of and administering health services to the South-Eastern New Brunswick area. The South-East Regional Health Authority includes the following health care programs and facilities: Albert County Health & Wellness Center Health Services Centre, Rexton Sackville Memorial Hospital Port Elgin Health Centre The Moncton Hospital The Petitcodiac Health Center Addiction Services The Katherine Wright Family Wellness Centre Extra Mural Services Northumberland Center for Medical Education & Research La principale activité de la Régie Régionale de la Santé sud-est consiste à fournir des soins de santé à la région sud-est du Nouveau-Brunswick. La Régie Régionale de la Santé sud-est est composée des programmes et services de santé suivants : Centre de santé et bien-être du comté Albert Centre de santé de Rexton Hôpital Mémorial de Sackville Centre de santé de Port Elgin Hôpital de Moncton Centre de santé de Petitcodiac Services de dépendance Centre familial de bien-être Katherine Wright Services extra muraux Centre d'ducation et de recherche médicales de é Northumberland 48 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 1. Significant accounting policies: (a) Revenue recognition: The Authority follows the deferral method of accounting for contributions, which include donations and government grants. The Authority is funded by the Province of New Brunswick in accordance with budget arrangements established by the Department of Health and Wellness. Operating grants are recorded as revenue in the period to which they relate. Grants approved but not received at the end of an accounting period are accrued. Where a portion of a grant relates to a future period, it is deferred and recognized in the subsequent period. Unrestricted contributions are recognized as revenue when received or receivable if the amount to be received can be reasonably estimated and collection is reasonably assured. Externally restricted contributions other than endowment contributions are recognized as revenue in the year in which the related expenses are recognized. Contributions restricted for the purchase of capital assets are deferred and amortized into revenue on a straight-line basis, at a rate corresponding with the amortization rate for the related capital assets. Endowment investment income is recognized as revenue in the year in which the related expenses are recognized. Unrestricted investment income is recognized as revenue when earned. 1. Conventions comptables : (a) Constatation des revenus : La Régie Régionale applique la méthode de report pour comptabiliser les apports, qui comprennent les dons et les subventions gouvernementales. La Régie Régionale reçoit la majeure partie de son financement du gouvernement du Nouveau-Brunswick, conformément aux dispositions budgétaires établies par le ministère de la Santé et Mieux-être. Les subventions de fonctionnement sont comptabilisées à titre de revenus dans la période au cours de laquelle elles se rapportent. Les subventions approuvées mais non reçues à la fin d'une période comptable sont constatées par régularisation. Lorsqu'une partie d'une subvention a trait à une période future, elle est reportée et constatée durant cette période subséquente. Les apports non affectés sont constatés à titre de revenus lorsqu'ils sont reçus ou à recevoir si le montant peut faire l'objet d'une estimation raisonnable et que sa réception est raisonnablement assurée. Les affectations d'origine externe autres que les apports reçus à titre de dotation sont constatées comme des revenus dans l'exercice au cours duquel les charges connexes sont comptabilisés. Les apports affectés à l'achat d'immobilisations sont reportés et amortis dans les revenus selon la méthode de l'amortissement linéaire à un taux qui correspond au taux d'amortissement des immobilisations connexes. Les revenus de placement affectés sont constatés à titre de revenus de l'exercice durant lequel les charges connexes sont constatées. Les revenus de placements non affectés sont constatés à titre de revenus lorsqu'ils sont acquis. (b) Inventories: Inventories are valued at the lower of cost and replacement cost. (c) Investments: Investments are recorded at the lower of cost and market value. (b) Inventaires : Les inventaires sont comptabilisés au moindre du coût et du coût de remplacement. (c) Placements : Les placements sont comptabilisés au moindre du coût et de la valeur marchande. 49 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 1. Significant accounting policies (continued): (d) Capital assets: Capital assets are stated at cost. Title to land, land 1. Conventions comptables (suite) : (d) Immobilisations : Les immobilisations sont inscrites au coût. Le titre de improvements, buildings and building services equipment as at July 1, 1992, were not transferred by the Province to Regional Health Authority 1 (South-East). These assets are administered by the Authority and for purposes of accountability are included in the Authority' accounts. s Amortization is provided on a straight-line basis using the following annual rates: propriété foncière, les améliorations de terrains, les immeubles et équipement d'entretien, n'étaient pas, au 1er juillet 1992, transférés de la Province à la Régie Régionale de la Santé 1 (sud-est). Ces actifs sont gérés par la Régie Régionale et, pour fins comptables, sont inclus dans les livres comptables de la Régie Régionale. Les immobilisations sont amorties selon la méthode de l'amortissement linéaire aux taux annuels suivants : Asset Land improvements Buildings and building services equipment Equipment Rate 5% and 10% 2.5% and 5% 5% to 33% Actif Améliorations de terrains Immeubles et équipement d'entretien Équipements Taux 5 % et 10 % 2,50 % et 5 % 5 % à 33 % (e) Vacation pay: Vacation pay is accrued to year end. Related funding from the Department of Health and Wellness is recorded when received. (e) Indemnités de vacances : Les indemnités de vacances sont accumulées jusqu'à la fin de l'exercice. lorsque reçus. Les fonds correspondants provenant du ministère de la Santé et Mieux-être sont comptabilisés (f) Use of estimates: The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. (f) Recours aux estimations : La préparation d'états financiers conformes aux principes comptables généralement reconnus exige que la direction fasse des estimations et des hypothèses qui influent sur la valeur comptable des actifs et des passifs et sur les informations relatives aux actifs et passifs éventuels à la date des états financiers, ainsi que sur la valeur comptable des produits et des charges de la période. Les résultats réels pourraient différer de ces estimations. 50 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 2. Accounts receivable: 2005 Province of New Brunswick: Medicare Equipment and construction grants Approved budget amendments Retroactive salaries and retirement benefits Estimated year-end adjustments Other Less fixed payment received in advance Inpatients, less allowance for doubtful accounts Outpatients, less allowance for doubtful accounts Other $ 2,847,767 3,606,782 6,648,399 3,549,209 5,368,813 104,049 22,125,019 ­ 22,125,019 2,301,212 825,818 2,202,710 $ 27,454,759 $ $ 2. Débiteurs : 2004 3,398,916 1,913,579 759,091 3,123,043 677,467 (36,289) 9,835,807 (4,537,418) 5,298,389 2,173,399 582,007 1,326,795 9,380,590 Province du Nouveau-Brunswick : Assurance-maladie Subventions en vertu d'acquisition des équipements et construction Modifications budgétaires approuvées Salaires rétroactifs et prestations de retraite Règlement estimatif à la fin de l'exercice Autres Moins les paiements fixes reçus à l'avance Patients hospitalisés, moins créances douteuses Patients en consultation externe, moins créances douteuses Autres 3. Inventories: 2005 Drugs General, including medical and surgical $ 822,626 1,151,912 $ 1,974,538 $ $ 3. Inventaires : 2004 833,227 1,123,355 1,956,582 Médicaments Autres, y compris pièces médicales et chirurgicales 51 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 4. Capital assets: 4. Immobilisations : 2005 Net book value Valeur comptable nette 2,857,481 $ ­ 51,553,669 12,132,550 2004 Net book value Valeur comptable nette 2,857,481 825 55,181,293 10,644,959 Terrains Améliorations de terrains Immeubles et équipement d'entretien Équipement Cost Coût Land Land improvements Buildings and building services equipment Equipment $ 2,857,481 $ 1,047,287 118,930,170 46,647,601 Accumulated amortization Amortissement cumulé ­$ 1,047,287 67,376,501 34,515,051 $ 169,482,539 $ 102,938,839 $ 66,543,700 $ 68,684,558 Capital assets were catalogued in the prior year and amortization rates were revised to comply with a Provincial Directive. This resulted in a net book value reduction of $15,084,366 in capital assets in 2004. Les immobilisations ont été catégorisées l'année précédente et les taux d'amortissement ont été révisés afin de respecter une Directive provinciale. Ceci a eu comme résultat une réduction de la valeur comptable nette au montant de 15 084 366 $ en immobilisations en 2004. 5. Note payable: The note bears interest at 2.46%, is unsecured, is repayable to the Province of New Brunswick, and is intended for purposes of funding working capital. 6. Accounts payable and accrued liabilities: 2005 Accounts payable and accrued liabilities Payroll deductions payable Accrued salaries and benefits $ 11,979,947 461,631 13,177,835 $ 25,619,413 $ 5. Effet à payer : L'effet porte intérêt à 2,46 %, est non-garanti, est remboursable à la province du Nouveau-Brunswick, et sert à financer les fonds de roulement. 6. Créditeurs et charges à payer : 2004 9,110,201 569,121 14,899,486 Créditeurs et charges à payer Retenues sur salaires à payer Salaires et avantages sociaux à payer $ 24,578,808 52 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 7. Deferred contributions related to capital assets: Deferred contributions related to capital assets represent the unamortized amount and unspent amount of donations and grants received for the purchase of capital assets. the statement of operations. The amortization of capital contributions is recorded as revenue in The changes in the deferred contributions balance during the period are as follows: 7. Apports reportés afférents aux immobilisations : Les apports reportés afférents aux immobilisations représentent le montant non amorti et le montant sous forme de dons et de subventions non dépensés reçus pour l'achat d'immobilisations. L'amortissement des apports afférents aux immobilisations est comptabilisé à titre de revenus dans l'état des résultats. période sont les suivantes : 2005 2004 $ 85,313,397 3,698,876 (7,568,584) (14,732,033) $ 66,711,656 Solde au début de l'exercice Apports additionnels reçus Montants amortis dans les revenus Redressement des apports reportés Solde à la fin de l'exercice Les variations survenues dans le solde des apports reportés durant la Balance, beginning of year Additional contributions received Amounts amortized to revenue Adjustment to deferred contributions Balance, end of year $ 66,711,656 4,672,798 (6,898,767) ­ $ 64,485,687 In 2004, deferred contributions were correlated to the reduction in capital assets (note 4), resulting in an adjustment of $(14,732,033). The net reduction of capital assets and deferred contributions in 2004 totalled $352,333. En 2004, les apports reportés ont été redressés afin d'égaliser la réduction en immobilisations (note 4), ce qui donne un redressement de (14 732 033) $. Le total de la réduction nette des immobilisations et des apports reportés en 2004 est de 352 333 $. 53 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 8. Net assets invested in capital assets: (a) Net assets invested in capital assets is calculated as follows: 2005 Capital assets Less amounts funded by: Deferred contributions used to purchase capital assets Long-term debt $ 66,543,700 (64,485,687) ­ $ 2,058,013 $ 8. Actifs nets investis en immobilisations : (a) Les actifs nets investis en immobilisations sont calculés de la façon suivante : 2004 $ 68,684,558 (66,711,656) (835,827) 1,137,075 (b) La variation nette de l'investissement en immobilisations est calculée de la façon suivante : 2005 2004 Excédent des dépenses sur les revenus : Amortissement des apports reportés afférents aux immobilisations Moins : Amortissement des immobilisations Redressement des immobilisations nettes Immobilisations Moins les montants financés par : Apports reportés afférents aux immobilisations Dette à long terme (b) Change in investment in capital assets is calculated as follows: Excess of expenses over revenues: Amortization of deferred contributions related to capital assets $ 6,898,767 Less: Amortization of capital assets (7,472,109) Adjustment to net capital assets ­ $ Net change in investment in capital assets: Purchase of capital assets Add repayment of long-term debt Less amounts funded by contributions (573,342) $ 7,568,584 (8,211,981) (352,333) $ (995,730) Variation nette de l'investissement en immobilisations : Achat d'immobilisations Remboursement de la dette à long terme Moins les montants financés par les apports reportés $ 5,331,251 835,827 (4,672,798) $ 3,992,989 111,012 (3,698,876) $ 1,494,280 $ 405,125 9. Internally restricted Board reserves: The excess of Board generated revenues over Board sponsored expenses is internally restricted by the Board of Trustees. This internally restricted amount is available for only those purposes specifically approved by the Board of Trustees. 9. Réserves affectées par le Conseil pour utilisation interne : L'excédent des revenus générés par le Conseil sur les frais discrétionnaires du Conseil est affecté par le Conseil pour utilisation interne. Ce montant ne peut être utilisé à d'autres fins sans l'approbation du Conseil d'administration. 54 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 10. Related entities: The Authority has an economic interest in the Friends of The Moncton Hospital Foundation, Inc., The Sackville Memorial Hospital Foundation Incorporated, and the Bennett and Albert County Hospital Foundation, Inc., which are registered charitable foundations. Their purpose is to raise funds for and distribute funds to The Moncton Hospital, The Sackville Memorial Hospital, and the Albert County Health and Wellness Center to be used in the enhancement of their services and facilities. Net assets of the Foundations at March 31, 2005 are $5,297,066 (2004 - $5,021,153). During the year, the Authority received $1,510,232 (2004 $518,151) in contributions from the Friends of The Moncton Hospital Foundation, Inc., The Sackville Memorial Hospital Foundation Incorporated, and the Bennett and Albert County Hospital Foundation, Inc. 11. Commitments: The Authority is committed to payments under operating leases for equipment through to March 2008. The future lease 2006 payments are being funded by government. Annual minimum payments for the years ending March 31 are: $618,562; and 2010 - $370,317. As part of the ambulatory care expansion project, the Authority has committed to the construction of a parking facility using board-generated revenues. Total costs of the construction are not yet known. $2,774,662; 2007 - $1,702,470; 2008 - $1,209,520; 2009 - 10. Entités apparentées : La Fondation des Amis de l'Hôpital de Moncton Inc., la Fondation de l'Hôpital Mémorial de Sackville Inc. et la Fondation de l'Hôpital Bennett et du comté Albert Inc. sont des fondations de charité enregistrées dont la Régie Régionale en est le bénéficiaire. La fonction principale est d'encaisser, investir et distribuer des fonds à l'Hôpital de Moncton, l'Hôpital Mémorial de Sackville et au Centre de santé et bien-être du comté Albert pour l'amélioration de leurs services et leurs infrastructures. Les fondations ont des actifs nets au 31 mars 2005 de 5 297 066 $ (2004 - 5 021 153 $). Au cours de l'exercice, la Régie Régionale a reçu 1 510 232 $ (2004 - 518 151 $) de la Fondation des Amis de l'Hôpital de Moncton Inc., la Fondation de l'Hôpital Mémorial de Sackville Inc. et la Fondation de l'Hôpital Bennett et du comté Albert Inc. 11. Engagements : La Régie Régionale loue des équipements dont le contrat de location prend fin en mars 2008. Les paiements de location sont financés par le gouvernement. Les paiements annuels minimums pour les années se terminant le 31 mars sont : 618 562 $; et 2010 - 370 317 $. La Régie Régionale s'est engagé à la construction d'un stationnement suite au projet d'agrandissement des soins ambulatoires. Les coûts de la construction seront défrayés à partir de revenus générés par le Conseil d'administration. Le coût total de la construction est inconnu. 2006 2 774 662 $; 2007 - 1 702 470 $; 2008 - 1 209 520 $; 2009 - 12. Debt reduction grants from Province of New Brunswick: During the year, the Province of New Brunswick committed to provide working capital grants of $8,543,877 to the Authority. These grants are based on working capital deficiencies as at March 31, 2004 of $6,943,877 and the estimated $1.6 million shortfall for March 31, 2005. 12. Subvention de fonds de roulement de la province du Nouveau-Brunswick : Au cours de l'exercice, la Régie Régionale a reçu 8 543 877 $ en subventions de fonds de roulement de la province du NouveauBrunswick. Ces subventions sont déterminées en fonction des déficits de fonds de roulement nets au 31 mars 2004 de 6 943 877 $ et un manque à gagner estimatif de 1,6 $ million au 31 mars 2005. 55 Notes to Financial Statements, continued Year ended March 31, 2005 SOUTH-EAST REGIONAL HEALTH AUTHORITY Notes afférentes aux états financiers, suite Exercice terminé le 31 mars 2005 RÉGIE RÉGIONALE DE LA SANTÉ SUD-EST 13. Fair value of financial assets and financial liabilities: The carrying value of cash, accounts receivable, restricted cash and investments, note payable and accounts payable and accrued liabilities approximates their fair value due to the relatively short periods to maturity of these items or because they are receivable or payable on demand. 14. Subsequent event: On April 1, 2005, the Authority received a $4.9 million advance on its 2005/06 fixed payment from the Department of Health and Wellness to offset working capital needs. This advance is noninterest bearing and will be repaid as a reduction in bi-weekly fixed payments from the Department of Health and Wellness over the course of the 2005/06 fiscal year. 13. Juste valeur des avoirs financiers et des passifs financiers : La valeur comptable de l'ncaisse, des débiteurs, de l'encaisse e affectée et des placements, de l'effet à payer et des créditeurs se rapproche de leur juste valeur, du fait que ces items qui s' y rapportent ont des échéances relativement brèves ou du fait qu'ils sont à recevoir ou payable sous demande. 14. Événement postérieur à la date du bilan : Le 1er avril 2005, la Régie Régionale a reçu une avance sur son paiement fixe de 2005/2006 du ministère de la Santé et du bienêtre au montant de 4,9 $ million pour contre balances ses besoins en fonds de roulement. Cette avance ne porte aucun intérêt et sera remboursée sous forme de réduction des paiements fixes bihebdomadaires du ministère de la Santé et du Mieux-être au cours de l'exercice de 2005/06. 15. Employee future benefits: Regular employees of South-East Regional Health Authority are covered by the Public Service Pension Plans of the Province of New Brunswick. The Pension Plans are a defined benefit multiemployer plan under which contributions are made by both the Authority and the employees. For the fiscal year ended March 31, 2005, the Authority expensed contributions of $3,242,918 (2004 - $2,813,286) under the terms of the Plans. The Authority has no direct liability or entitlement to any unfunded liability or surplus in the Plans related to its current and former employees. 15. Prestations futures des employés : Les employés permanents de la Régie Régionale de la Santé sud-est sont couverts par les régimes de pension de la Fonction publique du Nouveau-Brunswick. Les régimes sont des régimes de retraite à prestations déterminées sous lesquels la Régie Régionale et les employés y contribuent. Pour l'exercice terminé au 31 mars 2005, la Régie Régionale a passé en charges des contributions au montant de 3 242 918 $ (2004 - 2 813 286 $) selon les conventions des régimes. La Régie Régionale n'a aucune responsabilité directe ni aucun droit vis-à-vis les provisionnées ou les surplus des régimes reliés aux employés courants et antérieurs. 15. Comparative figures: Certain comparative figures have been reclassified to conform with the financial statement presentation adopted in the current year. 15. Données comparatives : Pour faciliter la comparaison des états financiers avec ceux de l'exercice précédent, la classification de certaines données comparatives fut modifiée. 56");sQ1[24]=new Array("about_us/htm/english/board_directors.htm","South-East Regional Health Authority - Board of Directors","","SERHA BOARD OF DIRECTORS Officers: Chairman Vice-chairman Treasurer Secretary  William Comeau Terry MacPherson Carl Ross Donald J. Peters Board Members:  Ron Allain Location: Rexton Ron is currently employed with the Department of Public Safety and is a small business entrepreneur. He is a graduate of the University of New Brunswick (1990) and recently completed the University of New Brunswick’s management certificate. His involvement in the community includes past councillor, deputy mayor and acting mayor for the Village of Rexton. Ron is a past board member of the Kent Economics Commission, past member of the N.B. Critical Incident Management Team, current president of the Richibucto Lions Club and has been a board member for the South-East Regional Health Authority (SERHA) since April 2002. Cathy Bates Location: Dieppe/Moncton Cathy is the owner and operator of Omni Credit Services. She has 25 years experience in the field of credit. She is also a part time Realtor. Cathy is president of the Greater Moncton Literacy Advisory Board, Board of Directors of the Greater Moncton International Airport and is on the S.E.E.D. Board with Enterprise Moncton. Cathy has been on the SERHA Board of Directors since May 2004. William Comeau Location: Albert County William is the past senior vice-president and treasurer for Blue Cross of Atlantic Canada. He has worked as a chartered accountant for KPMG, CN (Atlantic Region). William has been on the SERHA Board of Directors since 1996 (member of the Board of Directors: 1996; vice-chairperson: 2000 to 2001; chairperson: 2001 to 2005). Jean-Albert Cormier Location: Westmorland/Kent County Jean-Albert has been a teacher in Moncton, New Brunswick for 29 years. He founded the Beausoleil Raspberry Farm and Bonaventure Tours International 22 years ago. Jean-Albert has been on the SERHA Board of Directors since June 2002. Harry Doyle Location: Albert County Harry is on the Board of Directors of the National Capital Commission and president of H.T. Doyle & Associates. He is a consultant for public relations and communications. Harry was a former principal of Caledonia High School, an MLA from 1995 to 1999 and a provincial cabinet minister. Harry has been on the SERHA Board of Directors since June 2004. Damon Goodwin Location: Riverview District Manager-Atlantic for Organon Canada, Damon holds fourth-degree black belts in Haidong Gumdo and taekwondo and represented Canada at the world championships in Korea in 2004. He is currently vice-president of the Canadian Haidong Gumdo Association. He is the co-founder and a board member of GeekFest. He is the past valedictorian for Mount Allison University (1992). Damon is a past director of the alumni board for Mount Allison University, past secretary for VON-Moncton, past New Brunswick Youth Advisory board member and is involved with the Atlantic Salmon Federation. He completed the ING New York Marathon in 2003. Damon has been on the SERHA Board of Directors since March, 2005. Virgil Hammock Location: Rural Sackville Virgil is in his third term as a councillor for the Town of Sackville. He is an honorary president of the Sackville Co-op and president of the Tantramar Regional Civic Centre. He is professor emeritus of fine arts at Mount Allison University. Virgil holds his master’s in fine arts from Indiana University and taught 37 years of post-secondary education (18 of those years as the head of the Fine Arts Department for Mount Allison University) and is a well-known art critic. Virgil has been on the SERHA Board of Directors since June 2004. Margaret (Peggy) Humby Location: Westmorland County Peggy has many years experience in the business field. In 1989, Peggy co-wrote The Great Balancing Act (You, Your Career and Your Family). She started the Ontario company P. Humby & Associates Inc. and was nominated for Woman of the Year for communications in Hamilton in 1990. Since moving to Moncton in 1993, Peggy has conducted many seminars and written articles and columns on business and seniors issues. Peggy has been on the SERHA Board of Directors since June 2004. Eugene LeBlanc Location: Dieppe Eugene retired from Via Rail Canada after 23 years of service. He served 15 years on Town Council for Dieppe. Eugene is the past-president of l’Universite de Moncton Booster Club and a past board member of Residence Ste. Therese. He is a past Grand Knight of local 6796 Knights of Columbus and the past director for Caisse Populaire de Dieppe. Eugene is a Queen Golden Jubilee Medal recipient. Eugene has been on the SERHA Board of Directors since March 1999. Terry MacPherson Location: Moncton Terry is the general manager and co-owner of The Insurance Centre Inc. and Adams Insurance Services since 1990. He is the past vice-chair for Greater Moncton District Planning Commission. Terry has been on the SERHA Board of Directors since April 2000. Kathleen McMullen Location: Sackville After receiving her BSC HEc and BEd from Mount Allison University, Kathleen taught in District 2 from 1970 to 1978, and was a Joint Appointee with District 2 and Mount Allison from 1978 to 1980. She then served as a part-time lecturer in Science Methods for Mount Allison University from 1987 to 1997. Kathleen is a past president/treasurer for Playschool Inc., past vice-president of the Sackville Home and School, past chair of the Tantramar School Parent Advisory Committee and has been involved in various other professional and community committees. Kathleen has held several positions with the Sackville Memorial Hospital Foundation, and is currently chair. Kathleen joined the SERHA Board of Directors in June 2005. Roseline Maillet Location: Saint-Antoine Roseline is a retired Municipal Services Representative, Municipal Returning Officer and NBEMO District Emergency Measures Coordinator. Roseline has experience working as an assessor for New Brunswick and as an insurance agent. Roseline has been on the SERHA Board of Directors since April 2002. John J. Neilson Location: Moncton Prior to retirement, John was employed by Manulife Financial in Toronto and Waterloo. He led the start-up of Manulife Financial’s Group Life & Health business and later became Marketing and Agency vice-president for Canada. When John returned to Moncton, he joined the Board of the Friends of The Moncton Hospital Foundation where he led the start-up of the planned giving effort. He later joined the Board of FMH Management Ltd. John has been on the SERHA Board of Directors since June 2004. Shirley Powell Location: Moncton Shirley is the owner of Shirley’s Dress with Success Inc., Dr. Shirley’s House Improvements Inc. and Let’s Deal Real Estate Ltd. Shirley has 21 years of experience as a licensed Realtor for New Brunswick and is a Platinum Provincial Award Winner 2004 for Realtors. Shirley is a past director of the New Brunswick Real Estate Association (NBREA) and a past secretary treasurer of NBREA and Greater Moncton Real Estate Board. Shirley is a past president of Atlantic Home Based Business Network and past director and secretary treasurer of The New Brunswick Real Estate Council. Shirley has been on the SERHA Board of Directors since June 2004. Carl Ross Location: Grand Barachois Carl is a past superintendent of Air Traffic Control Tower Operations—Atlantic Region. He is a past school board trustee and chairperson for District 15. Carl volunteers for many community events. Carl has been on the SERHA Board of Directors since September 2000.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[25]=new Array("about_us/htm/english/corp_summary.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY Current November 2005 Archives October 2005 September 2005 June 2005 May 2005 April 2005 March 2005 February 2005 January 2005 December 2004 November 2004 October 2004 September 2004 June 2004 May 2004 April 2004 Note: Corporate Summaries are published monthly from September to June. There are no Corporate Summaries for the months of July and August.  Vision: “Leading in a healthy and vibrant community”   Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[26]=new Array("about_us/htm/english/execteam.htm","South-East Regional Health Authority - Executive Management Team","","EXECUTIVE MANAGEMENT TEAM The Executive Management Team oversees the management and operation of all South-East Regional Health Authority affiliates, which include The Moncton Hospital, Sackville Memorial Hospital, Addiction Services, Albert County Health and Wellness Centre, Extra Mural Services, Health Services Centre Rexton, Katherine Wright Family Wellness Centre, Northumberland Centre for Medical Education and Research, Petitcodiac Health Centre and Port Elgin Health Centre. Executive Management Team President and CEO Donald J. Peters, P.Eng Chief of Staff Dr. Peter Docherty, MD, FRCPC Chief Nursing Officer Beverley Ring, RN, BN, MSA Vice-President of Acute Care Services Mary Lee, RN, BScN, MN Vice-President Community Health Fonda Kazi, RN, BN, BEd MEd Vice-President Operations Alan Mongraw, MHA Vice-President Planning and Professional Services Nancy Roberts, BScPharm, RPh Contact Us: Corporate Offices The Moncton Hospital 135 MacBeath Avenue Moncton, N.B. E1C 6Z8 Ph: (506) 857-5520 E-mail: corporateoffice@serha.ca Opening Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. (closed at 4:30 p.m. for June, July and August)   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[27]=new Array("about_us/pdfs/org_chart.pdf","Organizational Chart","","SOUTH-EAST REGIONAL HEALTH AUTHORITY ORGANIZATIONAL CHART President & CEO Community Relations - PR/Volunteers/Auxiliaries Development - Foundations Human Resources - Organizational Learning Chief Nursing Officer - Nursing Services - Nursing Practice - Nursing Development Chief of Staff - Medical Services - Medical Education - Medical Recruitment Vice- President Acute Care Services Vice- President Planning/Professional Services Vice- President Community Health Vice- President Oper ations Sackville Memorial Hosp. - Port Elgin Health Centre The Moncton Hospital - Ambulatory Care Services - Hostel - Clinical Programs - Emergency - Family Prac. & Geriatrics - Internal Medicine - Neuro/Rehab - Surgery Services - Women's & Children's Health - K. W. Wellness Centre Health Records Nutrition Services Occupational Therapy Pharmacy Physiotherapy Planning - Quality Improvement - Research Services - Patient Safety/Risk - Utilization Psychology Respiratory Speech & Hearing Social Work Addiction Services Albert County Health & Wellness Centre Extra Mural Services Mental Health Program Pastoral Care - Native Liaison Petitcodiac Health Centre Rexton Health Centre Future: - Public Health - Mental Health - Long Term Care BioMedical Engineering Finance Food Services Information Systems Laboratory Materials Management Medical Imaging MTCC Physical Resources July, 2005");sQ1[28]=new Array("about_us/htm/english/schedule.htm","South-East Regional Health Authority - Schedule of Board Meetings","","SCHEDULE OF BOARD MEETINGS 2005/2006 South-East Regional Health Authority's Board of Directors meetings are open to the public. The dates, location and time are as follows: 2005 Location Time September 13 The Moncton Hospital 6 p.m. October 11 Health Services Centre Rexton 6 p.m. November 8 The Moncton Hospital 6 p.m. December 13 The Moncton Hospital 6 p.m.  2006  January 10 The Moncton Hospital 6 p.m. February 14 The Moncton Hospital 6 p.m. March 14 The Moncton Hospital 6 p.m. April 11 The Moncton Hospital 6 p.m. May 9 Sackville Memorial Hospital 6 p.m. June 20 The Moncton Hospital 6 p.m.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[29]=new Array("careers/htm/english/physicians_recruitment.htm","South-East Regional Health Authority - Careers","","PHYSICIANS Recruitment Needs Dear physician, South-East Regional Health Authority (SERHA) leads New Brunswick in the ever-advancing field of health care. We are a trauma referral centre for New Brunswick, Prince Edward Island and northern Nova Scotia and a designated regional Tertiary Care Centre for several programs. Approximately 400,000 patients come through SERHA affiliate doors each year. In addition to being awarded the highest level of excellence in Canada by the Canadian Council on Health Services Accreditation in 2002, SERHA was named by Maclean's magazine as one of Canada's top 100 employers in 2004 and 2005. More than 2,700 employees and 260 physicians choose SERHA as their workplace. The Authority prides itself on the Northumberland Centre for Medical Education and Research, a unique community-based medical education program. This on-site centre provides a training program for residents in family medicine as well as educational opportunities for undergraduate medical students from Dalhousie University (NS) and Memorial University (NL) and residents in family medicine. Greater Moncton is at the heart of the Maritimes and a great place to live, raise a family and establish a career. We would love to talk with you. Sincerely, Peter Docherty, MD, FRCPC Chief of Staff South-East Regional Health Authority Moncton, N.B. E-mail: medstaff@serha.ca For a current list of career opportunities at South-East Regional Health Authority (SERHA), click here to visit our profile page on CareerBeacon.com. (Once on the corporate profile page for SERHA, scroll down to "Career Opportunities" for career listings.)   Back to top  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[30]=new Array("careers/htm/english/physicians_clinical.htm","South-East Regional Health Authority - Careers","","PHYSICIANS Clinical Services The following clinical services are provided by South-East Regional Health Authority: Anesthesia Emergency Medicine Family Medicine Internal Medicine Medical Imaging (Radiology) Neurosciences Obstetrics and Gynecology Ophthalmology Orthopedics Otorhinolaryngology Pathology Pediatrics Plastic Surgery Psychiatry General Surgery Urology Anesthesia The Moncton Hospital’s anesthesiologists provide care in various settings, including the Pain Clinic, Intensive Care Units and Surgical Suite. The department supports primary, secondary and tertiary level care in the Surgical Suite and in consultation throughout the hospital. Secondary services provided have been identified as the Pain Clinic and intensive care in the medical, surgical and neuro ICUs. Anesthesia has approximately 10 full-time anesthestists. On average, each member of the department works five days a week, with on call every 10 days. Each week, two physicians provide one full day of coverage to the Pain Clinic, and seven anesthetists provide a week each of ICU coverage in every nine days. Anesthesia requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionelle des médecins du Québec examinations.   Back to top Emergency Medicine The Moncton Hospital and Sackville Memorial Hospital provide urgent and emergency treatments to patients. Primary services are provided in emergency to patients of all age groups with a wide variety of medical/surgical conditions. This service supports and is supported through consultations with secondary and tertiary services. Secondary services have been identified as the trauma component and the support of the critically ill or injured. The Emergency Medicine department has approximately 16 members who provide coverage 24 hours a day, seven days a week. One Family Medicine physician in Albert County provides emergency triage and urgent treatment prior to transfer when on call and the Sackville Family Medicine physicians provide coverage to the Emergency department. Emergency Medicine members must have previously been certified in Advanced Cardiac and Advanced Trauma Life Support, and have one or more of the following qualifications: FRCP(C) – Emergency Medicine CCFP – Emergency Medicine ABEM (American Board of Emergency Medicine) Acceptable extensive experience in Emergency Medicine   Back to top Family Medicine Family Medicine physicians provide primary health services to the residents of Region 1 South-East via The Moncton Hospital, Sackville Memorial Hospital, Albert County Health and Wellness Centre, Health Services Centre Rexton and Petitcodiac Health Centre. Primary services are provided in the community and hospital setting to patients of all age groups with a wide variety of medical conditions. This service supports and is supported through consultation by all secondary and tertiary services. In addition, support is provided to the penitentiary system, Addiction Services, Ambulatory Care Clinics and in the patient’s home through Extra Mural Services. Secondary services have been identified as the Geriatric Medicine and Palliative Care. Approximately 60 full-time family medicine physicians work in Moncton, including Geriatric coverage, one physician in Albert County, 10 in Sackville, three in Petitcodiac and three in Rexton. Family Medicine members must have one or more of the following qualifications: CCFP ABFM (American Board of Family Medicine) Le Collège des médecins du Québec (médecine familiale) In special circumstances, foreign graduates who qualify for licensure in New Brunswick will be considered.   Back to top Internal Medicine Internal Medicine provides a full range of services on a 24-hour basis, seven days a week, including a significant number of ambulatory services. Internal Medicine secondary services include Cardiology, Dermatology, Gastroenterology, Endocrinology, Infectious Diseases, Oncology, Respiratory and Rheumatology. Tertiary services include Gastroenterology, Infectious Diseases and Oncology. The department has approximately 17 full-time physicians who provide coverage 24 hours a day, seven days a week. Internal Medicine requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionelle des médecins du Québec examinations. In circumstances where no Canadian-trained applicants are available, physicians with American Boards who are able to obtain licensure in the state of Maine will be considered. In special circumstances, foreign graduates who qualify for licensure in New Brunswick will be considered. Internal Medicine members performing gastrointestinal endoscopy shall meet the practice guidelines established by the Canadian Association of Gastroenterology.   Back to top Medical Imaging (Radiology) Medical Imaging provides a full diagnostic service to Region 1 as well as consultation services to other health regions in New Brunswick and Prince Edward Island. Radiologists provide support to all clinical programs. Secondary services have been identified as angiography, swallowing assessments and other specialized procedures. Tertiary services include all interventional procedures. Medical Imaging has approximately eight full-time physicians who provide coverage 24 hours a day, seven days a week. Medical Imaging requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada examinations in their specialty in order to be eligible for active membership.   Back to top Neurosciences Neurosciences is divided into neurology, neurosurgery and physiatry, and services are provided 24 hours a day, seven days a week. There are no primary services in Neurosciences. Secondary services have been identified as neurology, physiatry and some procedures within neurosurgery. Tertiary services include the remaining neurosurgery. Neurosciences currently has approximately three full-time neurosurgeons, three full-time neurologists, a physiatrist and two courtesy neurologists who provide coverage 24 hours a day, seven days a week. Neurosciences requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionnelle des médecins du Québec examinations. In circumstances where no Canadian trained applicants are available, the department will consider physicians with American Boards who are able to obtain licensure in the State of Maine. In special circumstances, foreign graduates who qualify for licensure in New Brunswick will be considered.   Back to top Obstetrics and Gynecology The Moncton Hospital’s Obstetrics and Gynecology department provides 24-hour service, seven days a week to Region 1. Primary services include obstetrical and gynecological care; secondary services include obstetrical and gynecological surgery; and tertiary services are the high-risk pregnancies. Approximately five full-time physicians provide coverage 24 hours a day, seven days a week for Obstetrics and Gynecology. Obstetrics and Gynecology requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionnelle des médecins du Québec examinations.   Back to top Ophthalmology Ophthalmology services are provided 24 hours a day, seven days a week. There are no primary services. Secondary services include all ophthalmological interventions and the department has identified tertiary services as medical retina procedures. Approximately four physicians provide coverage 24 hours a day, seven days a week. Ophthalmology requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada examinations in their specialty in order to be eligible for active membership.   Back to top Orthopedic Orthopedic services are provided at The Moncton Hospital to residents of New Brunswick, Prince Edward Island and northern Nova Scotia. There are no primary services. Secondary service includes all surgical procedures, and tertiary service is limited to the Bone Banking service. Approximately six full-time physicians share coverage with the Beausejour Health Authority to provide coverage 24 hours a day, seven days a week. Orthopedics requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada examinations in their specialty in order to be eligible for active membership.   Back to top Otorhinolaryngology Physicians from this department work out of both South-East Regional Health Authority and the Beausejour Health Authority to provide coverage to New Brunswick, Prince Edward Island and northern Nova Scotia. There are no primary services. Secondary services are identified as all surgical procedures and tertiary services include the Voice Clinic and surgery for cancers of the head and neck. Approximately three physicians provide coverage 24 hours a day, seven days a week. Otorhinolaryngology requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada examinations in their specialty in order to be eligible for active membership.   Back to top Pathology The Pathology department provides full diagnostic service to Region 1 and consultation and support services to other health regions in New Brunswick and Prince Edward Island. Support is provided to all clinical programs. Secondary services are identified as anatomical pathology and microbiology and tertiary services include forensic pathology and neuropathology. Approximately six full time physicians provide service for this department. Pathology requires certification or fellowship in pathology of The Royal College of Physicians and Surgeons of Canada or eligibility to write the examinations for fellowship in pathology. The department also requires membership of The Royal College of Pathologists (England and Ireland), certification of The American Board of Pathology and certification by la Corporation professionnelle des medécins du Québec.   Back to top Pediatrics Physicians work out of South-East Regional Health Authority to provide coverage to Region 1, and in collaboration with other medical services, provide coverage to northern Nova Scotia and northeastern New Brunswick. There are no primary services for Pediatrics. Secondary services include general pediatrics and intensive care and tertiary services include neonatology. Approximately five full-time pediatricians provide coverage 24 hours a day, seven days a week to Region 1. Neonatology coverage is also provided to northern and northeastern New Brunswick and northwestern Nova Scotia. Pediatrics requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionnelle des médecins du Québec examinations. If Canadian trained applicants are not available, the department will consider physicians with American Board certification who are able to obtain licensure in the state of Maine, as well as Irish or UK certified physicians (MRCP/MRCPI). In special circumstances, foreign graduates who qualify for licensure in New Brunswick will be considered.   Back to top Plastic Surgery In collaboration with other medical services, physicians at The Moncton Hospital provide coverage to residents of New Brunswick, Prince Edward Island and northern Nova Scotia. No primary services are available. Secondary services have been identified as all surgical procedures, and tertiary service includes the Burn Unit. Approximately three physicians and one courtesy physician from Beausejour Health Authority provide coverage 24 hours a day, seven days a week. Plastic Surgery requires senior active, active and courtesy members to have passed the examinations of The Royal College of Physicians and Surgeons of Canada in their specialty in order to be eligible for active membership.   Back to top Psychiatry Physicians work out of South-East Regional Health Authority to provide service to Region 1. Coverage also includes children and adolescents from all over New Brunswick. There are no primary services. Secondary services include child, adolescent and adult treatment and tertiary services include child and adolescent intervention. Approximately eight full-time physicians and two psychiatrists provide coverage 24 hours a day, seven days a week. Psychiatry requires senior active, active and courtesy members with privileges in adult psychiatry to have passed The Royal College of Physicians and Surgeons of Canada or la Corporation professionnelle des médecins du Québec examinations. If Canadian fellowship applicants are not available, the department will consider physicians who have finished a Canadian or American psychiatry program. In special circumstances, foreign graduates who qualify for licensure in New Brunswick will be considered. Qualifications for psychiatrists to care for children and adolescents at The Moncton Hospital: Psychiatrists with active staff privileges in child and adolescent psychiatry in The Moncton Hospital’s Psychiatry department, in addition to full training in adult psychiatry, must include two years of recognized child and adolescent training in an approved department of psychiatry in Canada or elsewhere, and must be eligible or be a member of The Canadian Academy of Child and Adolescent Psychiatry. Physicians must have the Fellowship of The royal College of Physicians and Surgeons of Canada in psychiatry to care for children and adolescents at The Moncton Hospital in the following settings: 1. Emergency department. If a patient under 16 years of age is admitted, the patient must be transferred to a child psychiatrist at the earliest available time. 2. Child and Adolescent Unit on a temporary or emergency basis when a child and adolescent psychiatrist is not available.   Back to top General Surgery Surgery is divided into general, vascular and thoracic surgery and services are provided 24 hours a day, seven days a week. Specialized procedures by each specialty are provided as required. There are no primary services. Secondary services include all surgical procedures and tertiary services include thoracic and vascular surgery. General Surgery has approximately seven full time physicians. General Surgery requires senior active, active and courtesy members to have passed the examinations of The Royal College of Physicians and Surgeons of Canada in their specialty in order to be eligible for active membership.   Back to top Urology Physicians work out of South-East Regional Health Authority and Beausejour Health Authority to provide service to Region 1. There are no primary services. Secondary services include medical and surgical procedures and tertiary services include specialized surgical procedures, including radical cystectomy, radical prostatectomy and retro-peritoneal lymphodenectomy. Approximately four South-East Regional Health Authority physicians, who with their two counterparts at Beausejour Health Authority provide coverage 24 hours a day, seven days a week. Urology requires senior active, active and courtesy members to have passed The Royal College of Physicians and Surgeons of Canada examinations in their specialty in order to be eligible for active membership.   Back to top  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[31]=new Array("careers/htm/english/healthpros_careerops.htm","South-East Regional Health Authority - Careers","","HEALTH PROFESSIONALS Career Opportunities For a current list of career opportunities at South-East Regional Health Authority (SERHA), click here to visit our profile page on CareerBeacon.com. (Once on the corporate profile page for SERHA, scroll down to "Career Opportunities" for career listings.)  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[32]=new Array("careers/htm/english/healthpros_nursing.htm","South-East Regional Health Authority - Careers","","HEALTH PROFESSIONALS A Career in Nursing Am I a suitable candidate for a career in nursing? It is a definite prerequisite to like people in order to have a successful career in nursing. You will meet people from all walks of life and you will encounter them at their best and their worst. Health care is provided to individuals 24 hours a day, seven days a week, so working shifts around the clock, weekends and holidays is the reality for most nurses. What do nurses do? Nursing is a wonderful profession, which is knowledge based and focuses on individuals throughout their entire lifespan. Nurses are there as people enter into this life, share their journey throughout life and are with them as they exit this life. Nurses provide care and support to individuals in sickness, in wellness, in the promotion of health and the prevention of disease, in rehabilitative care and in dying. How do I become a nurse? What is required for basic RN education? How long does it take? Nursing programs are available at the University of New Brunswick (UNB) and the University of Moncton (U de M) and require four years of study. UNB has sites in Fredericton, Saint John, Bathurst and Moncton and provides the basic four-year program at all sites. In addition, the Fredericton campus provides an advanced standing program for individuals who have already completed an undergraduate degree or have 60 university credits. These individuals may complete a nursing degree in two and a half years. For more information, visit UNB's website at www.unb.ca. U de M has sites in Moncton, Shippagan/Bathurst and Edmundston and provides the basic four-year program at all sites. In addition, an accelerated program is available that allows students who have completed all elective university courses to complete the nursing degree in three and a half years. For more information, visit U de M's website at www.umoncton.ca. Is their any affiliation with South-East Regional Health Authority for students? South-East Regional Health Authority (SERHA) works collaboratively with both universities to provide opportunities for clinical placement. In addition, at the end of the last year in university, SERHA nurses act as preceptors, or mentors, for the final clinical placement of the students. What types of nursing careers are available to me after graduation? Can I work anywhere when I finish? Most new graduates work in hospitals following graduation in order to obtain the necessary nursing experience required to integrate nursing theory into practice. New nurses or novices are encouraged to work in medical/surgical nursing for at least a year in order to acquire the skills that will serve them throughout their careers, but this may vary depending on the particular needs of the various health authorities. What opportunities are there in nursing after I graduate? The opportunities for different types of work in nursing are endless if you are willing to continue to take the required courses of study for specialty areas. These programs may range from very short programs offered by an employer to graduate studies (Masters or PhD) at a university. Very few professions offer the diversity available in nursing. Nurses who work in education, research and administration are vital in the support of nursing practice or the actual care of individuals (where most nurses are employed). Where do nurses work? Nurses work everywhere: hospitals, nursing homes, schools, the community, prisons, addiction centres, community health centres, industry, universities, in research, in administration and numerous other areas. Within the hospital setting, the types of nursing positions are endless. Nurses work with newborns, children, adolescents, new parents, young adults, the middle-aged and the elderly. Nurses work with individuals who require many types of nursing care. Some examples include: oncology (cancer care), surgery, mental health, intensive care, maternal and child care, cardiology (heart care), orthopedics (bones and joints care), palliative care (care of the dying), geriatrics (care of the elderly), neurology (brain and spine care), post anesthetic care, clinics of many types and the emergency room. Most of these areas of nursing require additional education and skills, and are usually available through the employer. What are the levels of education available in nursing? As described earlier, the bachelor degree in nursing is the basic education for a registered nurse in New Brunswick. Advanced practice refers to nurses who have completed a masters or a PhD in nursing and are working in roles such as a clinical nurse specialist, nurse practitioner, nurse researcher, university professor or nurse executive such as a chief nursing officer. What is a clinical nurse specialist? A clinical nurse specialist (CNS) is an expert nurse (usually with several years of specialization) with a masters degree or a PhD in nursing. A CNS works in practice with complex patients and families, provides education and expertise to nurses and assists in solving systems and organizational problems, which affect nursing and patient care. What is a nurse practitioner? Nurse practitioners (NP) are also expert nurses with a masters degree or a PhD in nursing who, in New Brunswick, work in primary health care settings like community health centres. They focus on health promotion and disease prevention, developmental health challenges, the assessment and management of chronic illnesses, nursing therapies and community development. Are there any types of nursing positions available to me that do not require a university degree? Yes, you may study to become a licensed practical nurse (LPN) in the community college setting. This is presently a 57-week course with an anticipated extension in the near future. LPNs provide nursing care under the direction of a RN or a duly qualified medical practitioner and are responsible and accountable for the care they provide. LPNs work in most health care settings in New Brunswick. Community college locations providing the LPN program presently include: Moncton, Dieppe, Saint John, Campbellton and Miramichi. Other sites are added as required.   Back to top  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[33]=new Array("careers/htm/english/support_careerops.htm","South-East Regional Health Authority - Careers","","SUPPORT SERVICES Career Opportunities For a current list of career opportunities at South-East Regional Health Authority (SERHA), click here to visit our profile page on CareerBeacon.com. (Once on the corporate profile page for SERHA, scroll down to "Career Opportunities" for career listings.)  >> Recruitment Needs >> Clinical Services >> Career Opportunities >> A Career in Nursing >> Career Opportunities >> Dietetic Internship >> Pharmacy       Residency Program >> School of Radiologic       Technology  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[34]=new Array("ambulatory_care/galleries/gallery001.htm","Photo Gallery","","Ambulatory Care - Photo Gallery   ");sQ1[35]=new Array("ambulatory_care/pdfs/laboratory.pdf","Laboratory","","");sQ1[36]=new Array("ambulatory_care/pdfs/trauma_emerg.pdf","Ambulatory Care, Trauma/Emergency Department","","");sQ1[37]=new Array("ambulatory_care/htm/english/phases.htm","South-East Regional Health Authority - Ambulatory Care","","PHASES OF DEVELOPMENT Phase 1 - Site Preparation, Structure, Exterior Envelope, Demolition of Beauséjour School Tender call May 4, 2005 Tender closing June 15, 2005 Beginning of construction July 2005 Completion of work January 30, 2006 Phase 2 - Renovations, Site Work and Atrium Tender call September 15, 2005 Tender closing November 10, 2005 Beginning of construction December 10, 2005 Completion of work September 30, 2007   Back to top  >> Laboratory >> Trauma/Emergency/       Ambulatory Care  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[38]=new Array("strategic_plan/pdfs/strategic_plan.pdf","A Healthier Tomorrow | Un avenir plus sain","","A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN TABLE 1. 2. 2.1 2.2 2.3 3. 4. 5. 6. 7. 8. 8.1 8.2 9. 9.1 9.2 9.3 9.4 10. 11. OF CONTENTS PAGE 3 6 6 6 6 7 9 10 11 12 14 14 15 16 17 18 19 20 21 22 TABLE 1. 2. 2.1 2.2 2.3 3. 4. 5. 6. 7. 8. 8.1 8.2 9. 9.1 9.2 9.3 9.4 DES MATIÈRES PAGE 3 6 6 6 6 7 9 10 11 12 14 14 15 16 17 18 19 Executive Summary Context for the Strategic Plan Purpose Process Overall Theme Strengths and Weaknesses, Opportunities and Threats Our Customers Our Community Our Organization The Provincial Health Plan Mission, Vision and Values Strategic Considerations Vision, Mission and Values Strategic Priority Areas Healthy Communities and Healthy Workplaces The Best Possible Health Care and Services Integrate Knowledge, Research and Innovation Partnerships to Improve The Health of the People We Serve Implementation Conclusion Sommaire Contexte du plan stratégique Raison d'être Objectif Thème global Forces, faiblesses, possibilités et menaces Nos clients Notre communauté Notre organisation Plan provincial de la santé Vision, mission et valeurs de la RRSSE Considérations stratégiques Vision, mission et valeurs Axes d'intervention prioritaires stratégiques Communautés saines et milieux de travail sains Meilleurs soins et services de santé possibles Fusion des connaissances, de la recherche et de l'innovation Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Mise en oeuvre Conclusion 20 21 22 10. 11. Page 2 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 1. Executive Summary Southeastern New Brunswick is an economic success story. In the midst of a province where population is declining and there is economic stagnation, our community has grown strongly adding thousands of new jobs and a renewed sense of optimism and vibrancy. However, the community's health has not kept pace with our economic success. Southeastern New Brunswick is above the national average for conditions such as arthritis, asthma, diabetes, and high blood pressure. In addition, the community as a whole is above the national average for a variety of causes of poor health such as obesity, smoking, drinking, etc. We are also among the least physically active populations in Canada. Therefore it is fitting that the title of this strategic plan and its overarching theme is: A Healthier Tomorrow. The South-East Regional Health Authority (SERHA) is one of the largest health authorities in Atlantic Canada with over 2,700 employees in nine facilities located in southeastern New Brunswick. The Moncton Hospital provides tertiary, trauma and high level secondary services to New Brunswick, northern Nova Scotia and Prince Edward Island. SERHA is now confronted with a challenging environment as it strives to provide high quality and innovative health and health care services in a cost efficient manner and at the same time play a leading role in addressing many of the broader health-related challenges facing southeastern New Brunswick and the province as a whole in its role as a provincial centre for specialized services. The new provincial health plan provides many guiding elements for the development of SERHA's strategic plan. It lays out the expectations of SERHA's primary funding partner, the Department of Health and Wellness. In 2005, health care is about more than just acute care. It is about lifestyle choices. It is about healthy schools and workplaces. And it is about providing excellence and innovation in acute care and trauma services. It is ultimately about enhancing quality of life. SERHA is a key partner in this quest for increasing the quality of life for the residents of southeastern New Brunswick. 1. Sommaire Le sud-est du Nouveau-Brunswick est un bel exemple de réussite économique. Alors que le reste de la province est aux prises avec une diminution de la population et une économie stagnante, notre communauté ne fait que de croître à un rythme continu, ce qui a permis la création de milliers d'emplois. Il règne ainsi dans notre région une véritable atmosphère d'optimisme et d'enthousiasme. Malgré nos succès sur le plan économique, notre niveau de santé est bien loin de nous mériter des accolades. En fait, notre incidence d'arthrite, d'asthme, de diabète et d'hypertension artérielle est au-delà de la moyenne nationale. Notre incidence de troubles de santé liés à de mauvaises habitudes de vie, tels que l'obésité, le tabagisme et l'abus d'alcool est également au-dessus de la moyenne nationale. Nous sommes, en fait, parmi les populations les moins actives au pays. Voilà pourquoi il nous a semblé très approprié d'adopter le thème Un avenir plus sain pour ce plan stratégique. La Régie régionale de la santé du Sud-Est (RRSSE) compte parmi les plus importantes régies de la santé du Canada atlantique. Elle comprend neuf établissements de soins de santé à la grandeur de la province et plus de 2 700 membres du personnel. L'Hôpital de Moncton offre des services de soins tertiaires et de traumatologie ainsi que des soins secondaires de haut niveau aux populations du Nouveau-Brunswick, du nord de la Nouvelle-Écosse et de l'Île-duPrince-Édouard. Toutefois, la RRSSE fait face à un bon nombre de défis alors qu'elle vise à offrir des services de soins de santé novateurs, de haute qualité et à coût abordable tout en essayant de jouer un rôle de premier plan vis-à-vis le grand nombre des troubles de la santé qui affligent la population du sud-est du Nouveau-Brunswick et le reste de la province en tant que centre provincial de soins spécialisés. Le plan stratégique de la RRSSE a été élaboré en fonction des principes directeurs du nouveau plan provincial de la santé du ministère de la Santé et du Mieux-être, qui est notre partenaire financier principal. En 2005, les services de soins de santé ne peuvent plus se limiter aux soins actifs. Ils doivent être une source de promotion de l'importance d'un mode de vie sain et d'un milieu de travail ou scolaire sain. Les services de soins de santé d'aujourd'hui doivent offrir des soins actifs et des soins de traumatologie novateurs et de qualité dont le but ultime est d'améliorer la qualité de vie de la communauté. La RRSSE s'engage donc à mener les efforts pour améliorer la qualité de vie de la population du sud-est du NouveauBrunswick. Page 3 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN A Healthier Tomorrow: The 2005-2009 Strategic Plan is our guide to help SERHA achieve its vision of leading in a healthy and vibrant community that is southeastern New Brunswick. Un avenir plus sain : Plan stratégique 2005-2009 se veut donc un guide pour aider la RRSSE à réaliser sa vision d'être chef de file en matière de soins de santé au sein d'une communauté saine et dynamique, c'est-à-dire le sud-est du Nouveau-Brunswick. SERHA's Vision, Mission and Values Vision Leading in a healthy and vibrant community. Mission To promote healthy lifestyles and deliver quality health care services to a progressive and growing region. Vision, mission et valeurs de la RRSSE Vision Être chef de file au sein d'une communauté saine et dynamique. Mission Promouvoir un mode de vie sain et offrir des services de soins de santé de qualité aux membres d'une communauté progressive en pleine croissance. Values L eadership that is accountable, proactive, innovative and visionary; Respect, mutual trust and understanding; Compassion and concern individualized to the people we serve and with whom we work; Integrity in all aspects of patient care and corporate operations; Honesty and fairness with all; Competency, effectiveness and efficiency in all services that we provide; and Partnership with the community to improve the quality of life in the region. Values O ffrir un leadership responsable, proactif, novateur et visionnaire. Faire preuve de respect, de confiance mutuelle et de bienveillance. Faire preuve de compassion et d'empathie envers nos patients et nos collègues de travail. Faire preuve d'intégrité dans l'administration de soins aux patients et dans l'accomplissement de nos tâches administratives. Faire preuve d'honnêteté et d'équité envers tous. Offrir un service compétent et efficace. Établir un partenariat avec la communauté afin d'améliorer la qualité de vie des membres de la communauté. Page 4 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE TOMORROW: UN AVENIR PLUS UN AVENIR PLUS SAIN A HEALTHIER SAIN: 2005-2009 STRATEGIC PLAN Strategic Priority Areas and Key Objectives Strategic Priority Area: PLAN STRATÉGIQUE 2005-2009 Axes d'intervention prioritaires et objectifs principaux Axes d'intervention prioritaires : Healthy Communities and Healthy Workplaces Objectives: 1. Attain recognition as a Healthy Workplace Champion in the community. 2. Encourage and support healthy workplaces in the community. 3. Address and improve the health of children. 4. Achieve an improved population health status. Strategic Priority Area: Communautés saines et milieux de travail sains Objectifs : 1. Être reconnue dans la communauté comme chef de file en matière de milieu de travail sain. 2. Encourager et appuyer les milieux de travail sains dans la communauté. 3. Aborder la question de la santé des enfants et prendre les mesures nécessaires pour l'améliorer. 4. Permettre à la population d'atteindre un niveau de santé plus élevé. Axes d'intervention prioritaires : The Best Possible Health Care and Services Objectives: 1. Promote and deliver a full range of safe, accessible and high quality health services across the continuum of care - aligned with the Provincial Health Plan. 2. Advance the delivery of trauma and acute care services. 3. Utilize resources responsibly and ethically to provide costeffective services. 4. Plan and secure the human, physical and financial resources to meet the challenges of the future. 5. Advance best practices in health care delivery within the organization. 6. Respond to the demographic characteristics of Health Region 1. Strategic Priority Area: Meilleurs soins et services de santé possibles Objectifs : 1. Promouvoir et offrir une gamme complète de service de santé sécuritaires, accessibles et de haute qualité qui couvrent le continuum des soins et qui respectent le Plan provincial de la santé. 2. Améliorer la livraison des services de traumatologie et de soins actifs. 3. Faire une utilisation responsable et étique des ressources afin d'offrir des services à un coût abordable. 4. Voir à l'acquisition des ressources humaines, physiques et financières nécessaires pour affronter les défis éventuels. 5. Adopter des pratiques exemplaires en matière de l'offre de services de santé au sein de l'organisation. 6. Réagir aux caractéristiques démographiques de la région de la santé 1. Axes d'intervention prioritaires : Integrate Knowledge, Research and Innovation Objectives: 1. Promote a culture within the organization that encourages and supports teaching, learning, research and innovation. 2. Make optimal use of data and information. 3. Promote and facilitate research. 4. Provide appropriate and meaningful information to enable individuals to make better health and lifestyle choices. Strategic Priority Area: Fusion des connaissances, de la recherche et de l'innovation Objectifs : 1. Promouvoir une culture au sein de l'organisation qui encourage et appuie l'enseignement, l'apprentissage, la recherche et l'innovation. 2. Assurer une utilisation optimale des données et des renseignements. 3. Promouvoir et faciliter la recherche. 4. Fournir des renseignements pertinents afin de permettre à la population de faire de meilleurs choix concernant la santé et le mode de vie. Axes d'intervention prioritaires : Partnerships to Improve the Health of the People We Serve Objectives: 1. Continue to seek creative, innovative health service delivery solutions with other health organizations. 2. Collaborate with the Beausejour Regional Health Authority to achieve a healthier community. 3. Develop relationships with private sector health-related service providers. 4. Partner actively with community agencies and all levels of government. 5. Leverage educational institution relationships to enhance the services we provide. 6. Achieve recognition as a good corporate citizen in the community. 7. Increase SERHA's participation in the business community. Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Objectifs : 1. Continuer à chercher des solutions novatrices en matière de prestation de services de soins de santé en collaboration avec les autres établissements de soins de santé. 2. Collaborer avec la Régie régionale de la santé Beauséjour afin de promouvoir un mode de vie sain dans la communauté. 3. Établir des relations avec les fournisseurs du secteur des soins de santé. 4. Établir des partenariats avec les diverses agences communautaires et avec les divers paliers gouvernementaux. 5. Miser sur nos relations avec les établissements d'enseignement afin d'améliorer les services que nous fournissons. 6. Être reconnue comme une entreprise avec un bon sens des responsabilités sociales au sein de la communauté. 7. Augmenter la participation de la RRSSE au sein du milieu des affaires. Page 5 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 2. Context for the Strategic Plan 2.1 Purpose The South-East Regional Health Authority (SERHA) has been recognized at the regional, provincial and national level for developing and delivering health care in an innovative fashion. However, SERHA is now confronted with a challenging environment as it strives to provide high quality and innovative health and health care services in a cost efficient manner and at the same time play a leading role in addressing many of the broader health-related challenges facing Greater Moncton, southeastern New Brunswick and the province as a whole in its role as a provincial centre for specialized services. The strategic plan 2005-2009 is a document that will help to guide the organization's efforts. 2. Contexte du plan stratégique 2.1 Raison d'être La Régie régionale de la santé du Sud-Est (RRSSE) est reconnue sur les plans régional, provincial et national pour son élaboration et sa mise en oeuvre novatrices de services de soins de santé. Toutefois, la RRSSE fait maintenant face à un bon nombre de défis alors qu'elle vise à offrir des services de soins de santé novateurs, de haute qualité et à coût abordable tout en essayant de jouer un rôle de premier plan vis-à-vis le grand nombre des troubles de santé qui affligent la population du Grand Moncton, du sud-est du Nouveau-Brunswick et du reste de la province en tant que centre de soins spécialisés provincial. Le présent plan stratégique pour les années 2005 à 2009 se veut donc un outil de travail pour guider l'organisation dans ses efforts. 2.2 Process In 2004, it was determined that the Beyond 2000 strategic plan had been successful in achieving the established goals and objectives and that a new strategic plan was required in light of the changing environment facing the authority. SERHA's Board of Directors approved a list of four, key priority areas which would be the anchors of the strategic plan. These are: 1. Healthy Communities and Healthy Workplaces 2. The Best Possible Health Care and Services 3. Integrate Knowledge, Research and Innovation 4. Partnerships to Improve the Health of the People We Serve Consultants were hired in the fall of 2004 to assist in the preparation of the strategic plan. The strategic planning process involved the following elements: Research Phase Demographics/Economy Health Indicators Benchmark organizations Trends in health care delivery Consultation Phase Both internal and external stakeholders Focus groups (Five focus groups - 2 internal staff, 3 external (2 in English and 1 in French) - over 60 attendees) Questionnaires (over 400 respondents: 220+ residents, 200+ staff and physicians) Media campaign - summary information on process profiled in Moncton Times & Transcript Development Phase Internal review of strategic plan framework Board review of framework Development of a draft document Board Review & Approval Implementation and Measurement 2.2 Objectif En 2004, nous avons déterminé que nous avions atteint les buts et les objectifs que nous nous étions fixés pour l'année dans le plan stratégique Au-delà de l'an 2000 et qu'il était temps d'élaborer un nouveau plan stratégique compte tenu de l'environnement toujours changeant dans lequel évolue la RRSSE. Le conseil d'administration de la RRSSE a donc dressé une liste de quatre axes d'intervention prioritaires sur lesquels se fonde le nouveau plan stratégique. Les voici : 1. 2. 3. 4. Communautés saines et milieux de travail sains Meilleurs soins et services de santé possibles Fusion des connaissances, de la recherche et de l'innovation Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Nous avons embauché des consultants à l'automne 2004 afin de nous aider à préparer notre plan stratégique. Le processus d'élaboration du plan a été effectué en phases, chacune comportant plusieurs éléments, dont les suivantes : Phase de recherche Données démographiques et économiques Indicateurs de santé Organisations repères Tendances actuelles dans l'offre de soins de santé Phase de consultation Consultation avec les intervenants internes et externes Groupes de discussion (Cinq groupes - deux sont composés de membres du personnel et trois de membres de la communauté; deux groupes d'anglophones et un groupe de francophones). En tout, 60 personnes ont participé aux groupes de discussion. Sondages (Plus de 400 personnes ont participé aux sondages 220+ résidents, 200+ membres du personnel et médecins) Campagne publicitaire - Résumé du processus publié dans le journal Times & Transcript Phase de développement Révision interne de la structure du plan stratégique Révision de la structure du plan stratégique par les membres du conseil d'administration Élaboration d'une ébauche Révision et approbation par le conseil d'administration Mise en oeuvre et évaluation 2.3 Overall Theme for the 2005-2009 Strategic Plan: "A Healthier Tomorrow" 2.3 Thème global du plan stratégique 2005-2009 : U n avenir plus sain Page 6 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 3. Strengths and Weaknesses, Opportunities and Threats These are both exciting and challenging times for the South East Regional Health Authority. The economy in southeastern New Brunswick is fuelling strong immigration of people from elsewhere in the province as well as from across Canada. High quality health care services are a key element to a community's quality of life and are critical to attracting the workers required to fill the expanding needs of the labour market. In addition, the nature of health care is changing. There is an increasing emphasis on prevention and the promotion of healthy lifestyles. New technologies are changing the way both disease prevention and acute care is delivered. Consumers are demanding faster access, more specialists, and more transparency. Governments are demanding more efficiency, more prevention and promotion, etc. Based on the local and national trends in health care, as well as the demographic and health indicator research and the internal/external consultation process, Table 1 provides a high level look at the strengths, weaknesses, opportunities and threats facing the organization: 3. Forces, faiblesses, possibilités et menaces (FFPM) La situation actuelle de la Régie régionale de la santé du Sud-Est est à la fois prometteuse et inquiétante. L'économie florissante du sud-est du Nouveau-Brunswick a donné naissance à une forte migration d'entrée de gens d'ailleurs dans la province et de partout au Canada. La qualité des services de soins de santé est un facteur déterminant de la qualité de vie d'une communauté et de la capacité de cette communauté à attirer la main-d'oeuvre nécessaire pour répondre aux besoins croissants du marché du travail. De plus, la nature même des soins de santé est en train de changer. En fait, ces derniers mettent de plus en plus l'accent sur la prévention des troubles de santé et sur l'importance d'un mode de vie sain. Même l'approche vis-à-vis la prévention des troubles de la santé et la prestation des soins actifs est en train de changer grâce aux nouvelles technologies à notre disposition. Les consommateurs exigent un accès plus rapide aux soins de santé, un plus grand nombre de spécialistes et une plus grande transparence. Les gouvernements, pour leur part, veulent que les services de soins de santé soient plus efficaces et ils veulent qu'une plus grande importance soit placée sur la prévention des troubles de santé et sur la promotion d'un mode de vie sain, entre autres. Le tableau 1 offre un aperçu des forces, des faiblesses, des possibilités et des menaces de la Régie régionale de la santé du Sud-Est en fonction des tendances actuelles du secteur des soins de santé sur le plan local et national, des indicateurs démographiques et de santé et des résultats du processus de consultation interne et externe. Page 7 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE 1 TABLEAU 1 UN AVENIR PLUS SAIN TABLE SWOT Assessment for SERHA Strengths op 100 employer in Canada High patient satisfaction Model user of information technology Success at recruitment & retention of staff National leader in quality improvement activities Strong focus on patient safety Outstanding support from Foundations T Évaluation des FFPM de la RRSSE Forces ait partie du palmarès des 100 meilleurs employeurs du Canada Degré de satisfaction élevé chez les patients Utilisatrice modèle de la technologie de l'information Succès sur le front du recrutement et du maintien des employés Leader sur le plan national en matière d'activités d'amélioration de la qualité Accent important sur la sécurité des patients F Appui exceptionnel de la part des Fondations Nouveaux services ambulatoires, nouveau laboratoire et nouveau service d'urgence Excellent services extra-muraux Réseau de bénévoles Fait partie d'une économie féconde Offre de services bilingues au sein d'une communauté bilingue Compétences démontrées des membres de l'équipe des cadres supérieurs ew ambulatory care, laboratory and emergency services being rolled out Strong extra-mural capabilities Network of volunteers Located in a vibrant economy The ability to provide bilingual services to a bilingual community Recognized strength in the leadership team N Weaknesses ontinuing budget constraints National shortage of certain skilled professionals Wait times - lack of timely access to service High stress levels among workers Two competing health C authorities Lagging behind other Canadian urban centres on many health indicators such as physical activity Not enough promotion of healthy living in community Some resistance to change (internal) ontraintes budgétaires continues Pénurie nationale de certains professionnels de la santé Longues listes d'attente pour l'accès aux services de santé Niveau de stress élevé chez les membres du personnel Concurrence entre les deux régies régionales de la santé C Faiblesses Certain retard par rapport aux autres centres urbains canadiens concernant plusieurs indicateurs de santé, tels que l'activité physique Promotion insuffisante d'un mode de vie sain dans la communauté Certaine résistance interne au changement Opportunities ncreasing interest among general public related to healthy living Public pressure on governments to make health care an increasing priority Growing region population growth Stakeholder interest in partnering with SERHA Potential to enhance brand awareness in region IT and other new electronic health record technology to enhance I quality and efficiency of care New ambulatory care facility Focus on communitybased care Integration of public and mental health Changing work-life balance priorities among staff (internal) Our unique urban/rural dynamic (almost 43% of population lives in rural communities) Possibilités ncourager le grand public à adopter un mode de vie sain. Encourager le grand public à exercer des pressions auprès du gouvernement afin de faire des soins de santé une priorité. Région en pleine croissance augmentation de la population Intérêt des intervenants à établir un partenariat avec la RRSSE Possibilité d'augmenter la reconnaissance de marque dans la région Améliorer la qualité et l'efficacité des soins de santé à l'aide de la technologie informatique et d'autres nouvelles E technologies pour la tenue des dossiers de santé. Nouveau centre de soins ambulatoires Priorité des soins axés sur la communauté Intégration de la santé publique et de la santé mentale Changement de priorités chez les membres du personnel interne concernant l'équilibre entre leurs besoins personnels et professionnels. Dynamique urbaine/rurale unique (près de 43 % de la population habite des régions rurales) Threats eneral public perceptions around health care services and delivery Potential for economic downturn that could translate into inadequate funding (second lowest per capita funding in Canada) Increasing community expectations Persistence of health care `silos' Aging population, demographic shifts G ging workforce (internal) mployee generation gap (internal) IT & electronic health records - cost and integration challenges Changing work-life balance priorities among staff (internal) Our unique urban/rural dynamic (almost 43% of population lives in rural communities) Potential for a downturn in the economy E A Menaces erception du grand public de la qualité des services et de l'offre des soins de santé Possibilité d'une récession économique qui pourrait occasionner une insuffisance de fonds (deuxième plus faible taux de financement par habitant au Canada). Attentes croissantes de la communauté Persistance de « silos » dans le service de soins de santé Vieillissement de la population, changements démographiques P Vieillissement de la main-d'oeuvre interne Écart entre les générations (à l'interne) Défis concernant le coût et l'intégration des dossiers de santé sous formats informatique et électronique. Changement de priorités chez les membres du personnel interne concernant l'équilibre entre leurs besoins personnels et professionnels. Dynamique urbaine/rurale unique (près de 43 % de la population habite des régions rurales) Risque d'une récession économique Page 8 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 4. Our Customers The Greater Moncton, and southeastern New Brunswick, region has built a reputation in recent years as a vibrant and thriving economy. However, there are some concerns related to the general health of the population in prevention-related areas such as physical activity, obesity and blood pressure and in the levels of certain diseases such as asthma, diabetes, etc. For many of the health indicators, Health Region 1 ranks better than the provincial average but well below the national average. This indicates a discrepancy between the community's perception of their health and the actual health indicators. 4. Nos clients Au cours des dernières années, la région du Grand Moncton et du sud-est du Nouveau-Brunswick s'est méritée la réputation d'avoir une économie riche et prospère. Toutefois, la santé générale de la population est un sujet de grande inquiétude en raison de la forte incidence de maladies évitables, telles que les maladies liées à l'inactivité physique, l'obésité et l'hypertension et d'autres maladies, telles que l'asthme et le diabète, entre autres. Selon un bon nombre d'indicateurs de santé, l'état de santé de la population de la région de la santé 1 est supérieur à la moyenne provinciale en matière de santé, mais bien inférieur à la moyenne nationale. Selon les indicateurs de santé, il existe un écart entre la perception de la communauté et les faits véritables concernant son niveau de santé. TABLE 2 TABLEAU 2 HEALTH REGION 1 RÉGION DE LA SANTÉ 1 Population Health Status mong the least physically active in Canada - only 19% claim to be physically active compared to 26.1% nationally. A lower percentage of obesity than the provincial average but significantly higher than the national average (18.5% versus 14.5%). The second lowest percentage of daily smokers in New Brunswick at 19% of the population. This is still above the national rate of 17.8%. The second lowest rate of arthritis/rheumatism in New Brunswick but higher than the national average. The highest rate of asthma in the province - well above the national average. The second lowest rate of diabetes in New Brunswick but higher than the national average. Lower rate of high blood pressure than the New Brunswick average but higher than the national average. Has the second lowest rate of malignant cancer cases per 100,000 population among the province's health regions. Has a higher rate of heavy drinking (alcohol) than New Brunswick and Canada as a whole. Have a higher risk of depression than people in New Brunswick and Canada as a whole. Similar rates of high life stress compared to the provincial and national averages. Sources: Canadian Institute of Health Information (CIHI), Statistics Canada, Health Indicators Report 2004 and SERHA data. A État de santé de la population C ompte parmi les populations les moins actives au Canada. En fait, seulement 19 % de la population se dit active comparativement à 26,1 % au pays. Pourcentage d'obésité plus faible que la moyenne provinciale, mais considérablement plus élevé que la moyenne nationale (18,5 % versus 14,5 %). Deuxième pourcentage parmi les plus élevés de fumeurs d'habitude au Nouveau-Brunswick, soit 19 %, ce qui est au-delà du pourcentage national de 17,8 %. Deuxième pourcentage parmi les plus faibles d'arthrite et de rhumatisme au Nouveau Brunswick, mais ce pourcentage est au-dessus de la moyenne nationale. Taux d'asthme le plus élevé de la province et bien audelà de la moyenne nationale. Deuxième taux parmi les plus bas de diabète au Nouveau-Brunswick, mais ce taux est plus élevé que la moyenne nationale. Incidence d'hypertension artérielle inférieure à la moyenne provinciale, mais supérieure à la moyenne nationale. Deuxième taux parmi les plus bas de cas de cancer malin par tranche de 100 000 habitants de toutes les régions de la province. Taux de consommation abusive d'alcool plus élevé que les taux provincial et national. Risque plus élevé de dépression que chez le reste de la province ou du pays. Taux de stress comparable à celui du reste de la province et du pays. Sources : Institut canadien d'information sur la santé (ICIS), Statistiques Canada, Indicateurs de santé 2004 et RRSSE Page 9 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 5. Our Community Greater Moncton and many of the communities in southeastern New Brunswick are growing. This is in contrast with many of the regions of New Brunswick and Atlantic Canada which are experiencing population stagnation and decline. The economy of the region is comparatively strong with low rates of urban unemployment and lower incidences of low income families compared to the provincial and national averages. However, like most communities in Canada, the population is growing older which will place increasing strain on the health care system and require innovative ways to address these challenges in a cost effective fashion while still providing high quality care. Another unique attribute of our community is its bilingual nature. The southeastern region of New Brunswick is most likely the truest example of a `bilingual' community in all of Canada. Over 55% of people are bilingual - including one in four Anglophones. This dynamic is also an important one for SERHA as upwards of 30% of its population is mother tongue French. An important feature of the region that SERHA serves is that almost 43% of the residents live in rural areas outside the urban core of Moncton-Riverview-Dieppe. However, there are no residents further than a one hour's drive of the main health care facility, The Moncton Hospital, and there are eight other health care facilities in the region. 5. Notre communauté Le Grand Moncton et un bon nombre d'autres communautés du sud-est du Nouveau-Brunswick sont en pleine croissance, ce qui fait fort contraste avec la majorité des autres régions de la province et d'ailleurs au Canada atlantique qui sont aux prises d'une population stagnante ou déclinante. Le sud-est jouit également d'une économie parmi les plus fortes de la province et d'un faible taux de chômage dans ses régions urbaines. De plus, le nombre de familles à faible revenu de la région est considérablement inférieur aux moyennes provinciale et nationale. Toutefois, comme la majorité des communautés canadiennes, la population du sud-est est en train de vieillir, ce qui va grever de plus en plus le système de soins de santé. Il importe donc de trouver des solutions novatrices afin de contrer les coûts sans nuire à la haute qualité des services offerts. Le sud-est du Nouveau-Brunswick présente un caractère distinct des autres communautés en raison de taux de bilinguisme. Il n'y a sans doute pas de meilleur exemple d'une communauté véritablement bilingue à la grandeur du pays. En fait, 55 % de la population du sudest du Nouveau-Brunswick se considère bilingue, dont 1 sur 4 anglophones. De plus, la langue maternelle de plus de 30 % de la population est le français, un fait important à retenir pour la RRSSE. La région de la santé 1 se distingue également par le fait que 43 % de la population servie par la RRSSE demeure dans des régions rurales à l'extérieur des limites du centre urbain de Moncton, de Riverview et de Dieppe. Malgré ce fait, tous les clients de la RRSSE se trouvent à moins d'une heure de route du centre de soins de santé principal, c'està-dire l'Hôpital de Moncton. La RRSSE compte également huit autres établissements de soins de santé dans la région. TABLE 3 TABLEAU 3 Community Characteristics/ Demographic/Economic Trends T he population of southeastern New Brunswick is slightly older than New Brunswick and Canada as a whole. Over 55% of people in southeastern New Brunswick are bilingual - compared to 34% across New Brunswick. Second fastest growing regional population in Atlantic Canada. Among the lowest urban unemployment in Canada. Significantly lower incidences of low income families compared to the provincial and national averages. Higher dependency on government transfers (incomebased such as EI, Child Tax Credits, HST rebates, etc.) compared to other urban areas. One of the lowest housing cost environments among urban areas in Canada. 43% of the population in southeastern New Brunswick lives in rural communities (outside of the urban Moncton area). Caractéristiques communautaires, données démographiques et tendances économiques L a population du sud-est du Nouveau-Brunswick est légèrement plus âgée que le reste de la province et du Canada. Plus de 55 % de la population du sud-est du NouveauBrunswick est bilingue, comparativement à 34 % de la population dans le reste de la province. La population du sud-est du Nouveau-Brunswick croît à un rythme plus rapide que la population du reste du Canada atlantique. Le sud-est du Nouveau-Brunswick possède le taux le plus faible de chômage de tous les centres urbains au Canada. Son nombre de familles à faible revenu est considérablement inférieur aux moyennes provinciale et nationale. La région est caractérisée par une dépendance plus forte à l'égard des paiements de transfert fondés sur le revenu (assurance-emploi, crédit d'impôt pour enfant, remboursements de la TVH, etc.) comparativement aux autres centres urbains. Le sud-est possède les coûts de logement parmi les plus bas de tous les centres urbains au Canada. 43 % de la population du sud-est du Nouveau-Brunswick habite des communautés rurales qui se trouvent à l'extérieur du centre urbain de Moncton. Page 10 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 6. Our Organization The South-East Regional Health Authority (SERHA) provides health care services in nine facilities located in southeastern New Brunswick. They include: The Moncton Hospital, Sackville Memorial Hospital, Extra Mural Services, Addiction Services, Port Elgin Health Centre, Albert County Health and Wellness Centre, Petitcodiac Health Centre, Health Services Centre Rexton and Katherine Wright Family Wellness Centre. Community based Mental Health and Public Health Services will be also falling under the mandate of SERHA in the near future. The Moncton Hospital provides tertiary and high level secondary services to New Brunswick, northern Nova Scotia and Prince Edward Island. SERHA provides inpatient, day surgery, and ambulatory care services including family practice medicine, general surgery, orthopedics, urology, vascular and thoracic surgery, plastic surgery, otolaryngology, internal medicine, obstetrics/gynecology, pediatrics, ophthalmology, emergency, neurosurgery, neonatology, medical oncology, and psychiatry. Laboratory services and diagnostic imaging are also provided. 6. Notre organisation La Régie régionale de la santé du Sud-Est (RRSSE) compte neuf établissements de soins de santé à la grandeur du sud-est du Nouveau-Brunswick. Ces établissements comprennent l'Hôpital de Moncton, l'Hôpital mémorial de Sackville, les Services extramuraux, les Services de traitement des dépendances, le Centre de santé de Port Elgin, le Centre de santé et de mieux-être du comté d'Albert, le Centre de santé de Petitcodiac, le Centre de santé de Rexton et le Centre de mieux-être familial Katherine Wright. Dans un proche avenir, les Services de santé mentale et communautaire et le Service de la santé publique feront également partie du mandat de la RRSSE. Pour ce qui est de l'Hôpital de Moncton, elle offre des services tertiaires et des services secondaires de haut niveau au Nouveau-Brunswick, au nord de la Nouvelle-Écosse et à l'Île-duPrince-Édouard. La RRSSE offre des services d'hospitalisation, un service de chirurgies le jour d'admission et un centre de soins ambulatoires. Elle possède des blocs opératoires pour les chirurgies générales, vasculaires, thoraciques et plastiques ainsi que les unités de soins suivantes : médecine familiale, orthopédie, urologie, oto-rhino-laryngologie, médecine interne, obstétrique et gynécologie, pédiatrie, ophtalmologie, urgence, neurochirurgie, médecine néonatale, oncologie médicale et psychiatrie. La RRSSE offre aussi des services de laboratoire et un service d'imagerie médicale. TABLE 4 TABLEAU 4 SERHA Health System Characteristics ffers a full range of health care services. ,700 employees. Over 900 nurses and 260 physicians/ dentists as well as over 500 volunteers including various auxiliaries and the Nursing Alumni. Operating expenditures for 2003/04 were $161,127,091. 20% of its patients come from outside the region - New Brunswick, P.E.I. and northern Nova Scotia. Named as one of Maclean's magazine's Top 100 employers. Rolling out new ambulatory care, laboratory and emergency/trauma facilities. SERHA has been recognized as a national leader in Quality Improvement by the Canadian Council on Health Services Accreditation. SERHA's seamless Pharmacy Care Program has been recognized nationally as a Best Practice. SERHA prepares up to 1,200 patient meals per day. SERHA has 9 facilities which equates to ~1 million square feet of floor area as well as, ~ 48 acres of grounds. 2 O O C Caractéristiques du système de soins de santé de la RRSSE ffre une gamme complète de services de soins de la santé. ompte 2 700 membres du personnel; plus de 900 sont membres du personnel infirmier; 260 sont médecins ou dentistes; et plus de 500 sont bénévoles ou appartiennent à des auxiliaires, tels que l'association des anciennes infirmières. Dépenses d'exploitation de 161 127 091 $ en 2003-2004 20 % de ses patients proviennent de l'extérieur de la région (Nouveau Brunswick, Î.-P.-É. et Nouvelle Écosse) Nommée au palmarès des 100 meilleurs employeurs au Canada par la revue MacLean's Construction d'un nouveau centre de soins ambulatoires, d'urgence et de traumatologie et d'un nouveau laboratoire Reconnue comme chef de file dans l'amélioration de la qualité par le Conseil canadien d'agrément des services de santé Programme pharmaceutique intégré reconnu sur le plan national comme faisant partie des meilleures pratiques Prépare plus de 1 200 repas pour les patients chaque jour. Compte neuf établissements de soins de santé couvrant une superficie totale d'un million de pieds carrés sur 48 acres de terre. Sources : ICIS, Statistiques Canada et données internes Sources: CIHI, Statistics Canada and internal data. Page 11 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN TABLE 5 TABLEAU 5 Health Region 1 and SERHA Performance 4% of patients surveyed in the last year rated the services they received at SERHA as good to excellent. The rate of hip replacements for Health Region-1 population is similar to the national rate. The rate of knee replacements for Health Region-1 population is higher than the national average. Asthma re-admissions to the hospital at SERHA for our population are lower than the national average. The average wait-time in Emergency at SERHA for nonacute patients to see a physician is 1 hour 30 minutes. The Canadian average is within 2 hours. Almost 200 hours per month of patient care time is lost every month as a result of people not showing up for appointments in physiotherapy, speech language pathology and audiology alone. Administrative (human resources, finance, information technology, etc) and support (i.e. food, housekeeping, power, water, etc.) services at SERHA only represent 21% of net costs compared to the national average of 24%. The number of medical specialists per 100,000 population is below the national average. However, Health Region 1 is very close to the national average or above for family physicians, nurses and other health professionals. 9 S Rendement de la région de la santé 1 et de la RRSSE elon un sondage mené auprès des patients l'an dernier, 94 % d'entre eux sont satisfaits ou très satisfaits des services qu'ils ont reçus de la RRSSE. Le taux de chirurgies orthopédiques de la hanche au sein de la population de la région de la santé 1 est comparable à celui du taux national. Le taux de chirurgies orthopédiques du genou au sein de la population de la région de la santé 1 est supérieur au taux national. Le nombre de réadmissions à l'hôpital en raison de troubles d'asthme au sein de la population de la RRSSE est inférieur à la moyenne nationale. La période d'attente moyenne pour obtenir des services d'urgence à la RRSSE pour les patients qui ne nécessitent pas des soins actifs est d'environ une heure et trente minutes. La moyenne nationale est de moins de deux heures. Chaque mois, près de deux cent heures de soins sont perdues en raison de rendez-vous manqués en physiothérapie, en orthophonie et en audiologie seulement. Les services administratifs (ressources humaines, finances, technologie de l'information, etc.) et les services de soutien (cafétéria, services ménagers, électricité, eau, etc.) représentent 21 % du coût net d'exploitation de la RRSSE. La moyenne nationale pour ces services est de 24 %. Le nombre de médecins spécialistes par tranche de 100 000 habitants est inférieur à la moyenne nationale. Toutefois, la région de la santé 1 se trouve à proximité ou au-dessus de la moyenne nationale en ce qui concerne son nombre de médecins de famille, de personnel infirmier et d'autres professionnels de la santé. 7. The Provincial Health Plan The provincial health plan entitled "Healthy Futures: Securing New Brunswick's Health Care System - The Provincial Health Plan 20042008" is a very important guiding document for the development of SERHA's strategic plan. It lays out the expectations of SERHA's primary funding partner, the Department of Health and Wellness. The vision of the provincial health plan is: A single, integrated provincial health care system that is patientfocused and community-based, providing health services in the official language of choice at a cost New Brunswickers can afford. The main principles of the plan include: quitable Access esponsive to Population Needs Clinical Sustainability Integrated and Seamless R E E 7. Plan provincial de la santé Le Plan provincial de la santé est intitulé : Un avenir en santé : Protéger le système de santé du Nouveau-Brunswick. Plan provincial de la santé 2004-2008. Ce plan a été un outil important lors du développement du plan stratégique de la RRSSE, car il énonce les attentes du ministère de la Santé et du Mieux-être, qui est le partenaire financier principal de la RRSSE. Voici la vision du plan provincial de la santé : Un système provincial unique et intégré de services de santé fondé sur les besoins de la collectivité et axé sur le patient, offrant des services de santé dans la langue officielle choisie, à un coût abordable pour la populations néo-brunswickoise. Les grands principes du plan comprennent : S S vidence-Based Services hared Responsibility Affordability Official Language of Choice Accountable to All S Healthy Futures sets out four strategic priorities which will guide new investments, actions, and service choices. oins cliniques viables oins intégrés et transparents Services fondés sur les faits Responsabilité partagée bordabilité angue officielle de choix Obligation de rendre compte L A Le plan provincial Un avenir en santé élabore quatre priorités stratégiques qui guideront les choix en matière d'investissements, de plans d'action et de services afin d'assurer la viabilité du système de soins de santé du Nouveau-Brunswick pour l'avenir. Page 12 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN STRATEGIC PRIORITY AREA PRIORITÉS STRATÉGIQUES Improving Population Health ACTION ITEMS W C Amélioration de l'état de santé de la population ACTIONS À PRENDRE tratégie de mieux-être tratégies de gestion des maladies chroniques Stratégie de lutte contre le cancer S S ellness Strategy hronic Disease Management Strategies N ew Brunswick Cancer Strategy Immunization Emergency Response accination ntervention d'urgence en santé I V STRATEGIC PRIORITY AREA Better Access to Care and Services ACTION ITEMS C PRIORITÉS STRATÉGIQUES ommunity Health Centres (CHC) Network Collaborative Practice Clinics Alternative Primary Health Care Delivery Hospital-based Clinical Programs Hospital Beds A mbulance Services Enhancements Catastrophic Drug Program Methadone Program Dialysis Homecare E-Health Surgical Access Management Meilleur accès aux soins et aux services ACTIONS À PRENDRE Centres de santé communautaires Cliniques d'exercice de la profession en collaboration Prestation de soins de santé primaires alternatifs Programmes de services cliniques en milieu hospitalier Lits d'hôpital Améliorations du service ambulancier Programme d'assurancemédicaments pour les coûts catastrophiques Programme de substitution méthadone Dialyse Soins à domicile Initiatives en cybersanté Gestion de l'accès aux services de chirurgie STRATEGIC PRIORITY AREA Building Health Human Resources ACTION ITEMS R ecruitment strategies P rovide incentives PRIORITÉS STRATÉGIQUES STRATEGIC PRIORITY AREA Accountability and Evidence-Based Decision Making ACTION ITEMS A H Augmenter les effectifs du secteur de la santé ACTIONS À PRENDRE S tratégies de recrutement Offre de primes d'encouragement ccountability Framework ealth research S takeholder participation PRIORITÉS STRATÉGIQUES Obligation de rendre compte et prise de déclaration fondée sur des faits ACTIONS À PRENDRE adre de responsabilisation echerche en matière de santé R C Participation des intervenants Page 13 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 8. Establishing the Mission, Vision and Values 8.1 Strategic Considerations T 8. Vision, mission et valeurs de la RRSSE 8.1 Considérations stratégiques L he community that SERHA serves is a microcosm of Canada on several levels: the urban/rural dynamic, the French/English mix, a major aboriginal (Elsipogtog) community, a varied economy (mix of white/blue collar) and a relatively transitory labour market (high rates of people moving in and out). SERHA has to be positioned as a leading organization in delivering health care and implementing best practices in Canada (quality improvement, ambulatory care, etc.). Also recognized regionally, provincially and nationally as generating best practices in the delivery of health care. A healthy community is everyone's responsibility. However, leadership should be provided by SERHA and combined with organizational and individual responsibility for improvement. SERHA should lead as it best understands the impact of health on the community. SERHA is under pressure to provide more specialized care: pediatrics, surgery, etc. and at the same time champion preventative care and healthy lifestyles. 20% of acute care cases are from outside the region. SERHA is moving towards becoming an accredited teaching organization. SERHA's brand is world class trauma and healthy communities. SERHA's brand should be linked to southeastern New Brunswick's brand. Moncton is the future of Canada - confident, entrepreneurial, cultural, forward thinking (action-oriented) - the spirit of Moncton. SERHA is a key player - as a provider of health and health care services - and a key leader among the umbrella of community leaders. SERHA is a leading partner in the development and growth of the community which is directly related to the economic, social, and educational systems of the region. SERHA needs to do more, not where it costs a lot, but where it costs less with more community impact: leveraging partners. Leading by example. SERHA is a trusted `expert' in health intervention; however, SERHA needs to do more on the community side for prevention and wellness. SERHA is a leading organization in the region and should start combating obesity and promoting physical activity among its own workforce. Future program models could be used as a template for other organizations. The vision should be tied to the overall economic and social success of the community. SERHA is not an insolated service provider. It plays an essential role in the community's development. The vision should be national. SERHA services two languages. It has an aboriginal community, rural/urban, affluent/low income mix. The mission and vision should be about taking charge. Southeastern New Brunswick has real health challenges related to low levels of physical activity, obesity, etc. We need to challenge perceptions. We need to link health and vibrancy in the community. The mission should allow SERHA to focus on partnerships in the workplace, schools, and with external organizations. Knowledge from the ground up as opposed from the top down. a population servie par la RRSSE est une image réduite du Canada sur bien des plans : relations entre les zones urbaines et les zones rurales; population anglophone et francophone; collectivité autochtone (Elsipogtog); économie variée (main-d'oeuvre formée d'employés de bureau et d'ouvriers); et marché du travail plus ou moins transitoire (taux élevé de déplacements). La RRSSE doit être reconnue comme étant une organisation chef de file dans l'offre de services de soins de santé et dans la mise en application des meilleurs pratiques au Canada (amélioration de la qualité, soins ambulatoires, etc.). Elle doit également être reconnue sur les plans régional, provincial et national comme étant un fournisseur de services de soins de santé dont les pratiques figurent parmi les meilleures au pays. Une communauté saine est la responsabilité de tous. Toutefois, la RRSSE doit prendre un rôle de chef de file car c'est elle qui comprend le mieux l'impact que peut avoir la santé sur le mieux-être de la communauté. Des pressions sont exercées sur la RRSSE afin qu'elle offre des soins de santé de plus en plus spécialisés (en pédiatrie, en soins chirurgicaux, etc.) tout en faisant la promotion des soins de santé préventifs et d'un mode de vie sain. 20 % des cas nécessitant des soins actifs proviennent de l'extérieur de la région. L'un des objectifs de la RRSSE est de devenir un établissement d'enseignement agréé. La RRSSE veut être reconnue pour son centre de traumatologie de classe mondiale et pour ses communautés saines. La RRSSE doit jumeler son image à celle du sud-est du NouveauBrunswick. Moncton est l'image de l'avenir du Canada grâce à son caractère confiant, entrepreneur, culturel et avant-gardiste, et la RRSSE joue un rôle clé dans cette image non seulement à cause de son rôle de fournisseur de soins de santé, mais également à cause de sa position de chef de file parmi les leaders de la communauté. En fait, la RRSSE est un des partenaires principaux du développement et de la croissance de la communauté, car elle joue un rôle clé dans les systèmes économiques, sociaux et éducationnels de la région. La RRSSE doit augmenter sa présence au sein de la communauté autre que par la voie financière. Elle doit établir des partenariats. Elle doit mener par l'exemple. La RRSSE a cultivé une image solide en tant qu'experte en soins de la santé; toutefois, elle doit maintenant travailler afin d'augmenter sa contribution dans la prévention des troubles de la santé et du mieux-être de la population. En tant qu'organisation de pointe au sein de la région, la RRSSE doit d'abord élaborer des programmes pour vaincre l'obésité et promouvoir un mode de vie sain chez ses employés. Ces programmes pourront ensuite servir de modèle qu'elle pourra offrir aux autres organisations de la région. La vision de la RRSSE doit s'apparenter à l'ensemble des succès économiques et sociaux de la communauté. Après tout, la RRSSE n'est pas un fournisseur de services isolés; elle est un principal acteur du développement communautaire. La vision de la RRSSE doit également être d'envergure nationale, car elle sert une population qui compte deux langues officielles, une collectivité autochtone, des centres urbains et ruraux et des familles à faible revenu et à revenu élevé. La mission et la vision de la RRSSE doivent favoriser la prise en charge, car le sud-est du Nouveau-Brunswick fait face à de réels défis liés à un pourcentage élevé d'inactivité physique et d'obésité, entre autres, au sein de la population. La RRSSE doit donc travailler à changer les perceptions actuelles afin d'améliorer la santé de la communauté. La mission de la RRSSE doit lui permettre de mettre l'accent sur la formation de partenariats en milieu de travail, dans les écoles et avec des organisations externes. Les connaissances doivent être acquises selon une stratégie ascendante, et non descendante. Page 14 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 8.2 Vision, Mission and Values 8.2 Vision, mission et valeurs Vision L Vision Ê eading in a healthy and vibrant community. tre chef de file au sein d'une communauté saine et dynamique. The organization's vision reflects the leadership that SERHA plays providing acute care services in the community as well as leading the move towards a more healthy community. It also ties the role that SERHA plays in support of the overall vibrancy of the community. La vision de la RRSSE reflète le rôle de leader qu'elle occupe en matière d'offre de soins de santé primaires au sein de la communauté et dans l'amélioration du niveau | de santé de la population. La vision de la RRSSE reflète également l'appui de l'organisation envers la création d'une communauté dynamique. Mission T o promote healthy lifestyles and deliver quality health care services to a progressive and growing Region. Mission P The mission ties the three elements: healthy lifestyles, quality health care and the progressive and growing community and implicates SERHA as a key champion and promot- romouvoir un mode de vie sain et offrir des services de soins de santé de qualité aux membres d'une communauté progressive en pleine croissance. Values L eadership that is accountable, proactive, innovative and visionary; Respect, mutual trust and understanding; Compassion, and concern individualized to the people we serve and with whom we work; Integrity, in all aspects of patient care and corporate operations; Honesty and fairness with all; Competency, effectiveness and efficiency in all services that we provide; and Partnership with the community to improve the quality of life in the region. The values of the organization reflect SERHA's attitude toward employees, customers, stakeholders and the community at large. La mission de la RRSSE comporte trois éléments : un mode de vie sain, des soins de santé de qualité et une communauté progressive et en pleine croissance. La RRSSE se veut chef de file dans la promotion de ces éléments auprès de la communauté. Valeurs ffrir un leadership responsable, proactif, novateur et visionnaire. Faire preuve de respect, de confiance mutuelle et de bienveillance. Faire preuve de compassion et d'empathie envers nos patients et nos collègues de travail. Faire preuve d'intégrité dans l'administration de soins aux patients et dans l'accomplissement de nos tâches administratives. Être honnête et équitable avec tout le monde. Offrir un service compétent et efficace. Établir un partenariat avec la communauté afin d'améliorer la qualité de vie des membres de la communauté. Les valeurs de l'organisation reflètent l'attitude de la RRSSE envers ses membres du personnel, ses clients, ses intervenants et la communauté. O SERHA realizes the strategic and critical role that it plays in the community and attempts to adhere to these values throughout all elements of our service delivery and interaction with our customers and the community. La RRSSE reconnaît le rôle stratégique et critique qu'elle joue au sein de la communauté. Elle veut transmettre ses valeurs dans tous les éléments de l'offre de services et dans ses interactions avec les clients et la communauté. Page 15 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 9. Strategic Priority Areas There are four strategic priority areas that will guide SERHA's strategic plan over the next five years. These priority areas cover the main thrusts of the plan which include: A 9. Axes d'intervention prioritaires stratégiques Le plan stratégique de la RRSSE pour les cinq prochaines années sera guidé par quatre axes d'intervention prioritaires stratégiques. Ces axes prioritaires couvrent les grandes lignes du plan stratégiques, telles que les suivantes : U deep commitment to healthy lifestyles, communities and workplaces and SERHA's leadership role in this area; The provision of the best possible and safest health care and services knowing the strategic importance of this to the community's economic health and growth; An acknowledgement of the growing importance of knowledge, research and innovation in the practice and delivery of health care services to the community; and A realization that all individuals and organizations in the community have a role to play in our health and that SERHA must continue to develop partnerships to improve our health. The following sections evaluate each strategic priority area and assign some potential action items for SERHA and its partners to undertake. These action items are based on the results of the background research and the stakeholder consultation process. They are also based on the priorities of the New Brunswick Provincial Health Plan. n ferme engagement envers la promotion d'un mode de vie sain, d'une communauté saine et d'un milieu de travail sain et envers le rôle que joue la RRSSE à cet égard. L'offre des meilleurs services de soins de santé possibles qui tiennent compte de l'importance stratégique de ces services sur la santé et la croissance économique de la communauté. La reconnaissance que les connaissances, la recherche et l'innovation occupent une place de plus en plus importante dans l'offre de services de soins de santé dans la communauté. La réalisation que toutes les personnes et les organisations de la communauté ont un rôle à jouer dans l'état de notre santé et que la RRSSE doit continuer à établir des partenariats qui contribueront à améliorer la santé de la population. Les sections suivantes font l'évaluation de chacune des axes d'intervention prioritaires stratégiques et fournissent des suggestions d'objectifs que la RRSSE et ses partenaires devraient viser. Les objectifs ont été formulés à partir des résultats d'une recherche préliminaire et du processus de consultation auprès des intervenants. Ils ont également été formulés en tenant compte des priorités du Plan provincial de la santé du Nouveau-Brunswick. FIGURE 1 FIGURE 1 The Four Strategic Priority Areas 1. Healthy Communities and Healthy Workplaces 2. The Best Possible Health Care and Services 3. Integrate Knowledge, Research and Innovation 4. Partnerships to Improve the Health of the People Les quatre axes d'intervention prioritaires stratégiques 1. Communautés saines et milieux de travail sains 2. Meilleurs soins et services de santé possibles 3. Fusion des connaissances, de la recherche et de l'innovation 4. Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Page 16 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 9.1 Strategic Priority Area #1: Healthy Communities and Healthy Workplaces Rationale: Greater Moncton and southeastern New Brunswick is gaining national recognition for its vibrant economy, quality of life and cultural development. However, this vibrancy is not as evident in the population's health indicators. We are among the least physically active communities in Canada and fall behind many of our peer communities for key health indicators such as obesity, smoking rates, asthma, diabetes and high blood pressure. In addition, there is a growing awareness among the population about the need to make healthy lifestyles a priority. SERHA, as a main provider of health care in the region has a vested interest in the promotion of healthy communities and workplaces in the southeastern New Brunswick region. Some Expected Outcomes: Marked improvement of the community's health indicators (such as physical activity rates) to at least the national averages over time. Achievement of a significant increase in the number of workplaces taking direct steps to improve and sustain the health of their employees. Evidence of an increased awareness within the general public of the quality of life benefits of maintaining a healthy lifestyle. Evidence of the importance of healthy living among the youth of our community. Increased partnerships with many social and governmental organizations across the community. Objectives: 1. Attain recognition as a Healthy Workplace Champion in the community. 2. Encourage and support healthy workplaces in the community. 3. Address and improve the health of children. 4. Achieve an improved population health status. 9.1 Axe d'intervention prioritaire stratégique 1 : Communautés saines et milieux de travail sains Fondement : Le Grand Moncton et le sud-est du Nouveau-Brunswick sont reconnus sur le plan national en raison de leur économie prospère, de leur qualité de vie et de leur développement culturel. Malheureusement, la population de cette région ne se démarque pas pour son bon rendement en matière des indicateurs de santé; bien au contraire elle se situe parmi les populations les moins actives au pays. La population du sud-est se trouve même en arrière des autres communautés comparables de la province sur les indicateurs de santé tels que le taux d'obésité, d'asthme, de diabète et d'hypertension et le taux de fumeurs. Heureusement, la population se sensibilise davantage sur l'importance de mener un mode de vie sain. En tant que fournisseur de soins principal de la région, la RRSSE a un intérêt direct à promouvoir l'importance d'une communauté saine et d'un milieu de travail sain dans le sudest du Nouveau-Brunswick. Quelques résultats attendus : Nette amélioration des indicateurs de santé de la communauté (ex. : taux d'activité physique) en vue d'atteindre la moyenne nationale au fil du temps. Augmentation significative du nombre d'employeurs qui prennent des démarches pour améliorer et soutenir la santé des membres de leur personnel. Sensibilisation accrue du grand public vis-à-vis les avantages d'une bonne santé et d'un mode de vie sain. Sensibilisation des jeunes de la communauté vis-à-vis de l'importance d'une bonne santé. Augmentation du nombre de partenariats entre les organisations sociales et gouvernementales au sein de la communauté. Objectifs : 1. Être reconnue dans la communauté comme chef de file en matière de milieu de travail sain. 2. Encourager et appuyer les milieux de travail sains dans la communauté. 3. Aborder la question de la santé des enfants et prendre les mesures nécessaires pour l'améliorer. 4. Permettre à la population d'atteindre un niveau de santé plus élevé. Page 17 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 9.2 Strategic Priority Area #2: The Best Possible Health Care and Services Rationale: The residents of Greater Moncton and southeastern New Brunswick deserve high quality and safe health care and services. In addition, the community's economic growth, in large part, is dependent on the ability of SERHA and the Beausejour Health Authority's ability to meet the health care needs of a growing population. Studies have shown that access to health care is a key consideration that people make before considering moving to a new community. Expected Outcomes: Meet or exceed national averages for key health system performance benchmarks. Responsive and able to scale our health care services to a growing population (and an aging one). Maintenance of an environment where patient safety is a top priority. Migration of the provision of health care services out into local community-based settings. Lead New Brunswick in the integration of innovation into health care delivery. Objectives: 1. Promote and deliver a full range of safe, accessible and high quality health services across the continuum of care - aligned with the Provincial Health Plan. 2. Advance the delivery of trauma and acute care services. 3. Utilize resources responsibly and ethically to provide cost-effective services. 4. Plan and secure the human, physical and financial resources to meet the challenges of the future. 5. Advance best practices in health care delivery within the organization. 6. Respond to the demographic characteristics of Health Region 1. 9.2 Axe d'intervention prioritaire stratégique 2 : Meilleurs soins et services de santé possibles Fondement : La population du Grand Moncton et du sud-est du NouveauBrunswick mérite des services de soins de santé sécuritaires et de haute qualité. Compte tenu de sa forte croissance économique, la communauté dépend largement sur la Régie régionale de la santé du Sud-Est et sur la Régie régionale de la santé Beauséjour pour répondre à ses besoins en matière de soins de santé. En fait, des recherches ont démontrées que le niveau d'accès aux services de soins de santé d'une communauté constitue l'un des facteurs clés qui influencent la décision des gens de s'installer ou non dans une communauté quelconque. Résultats attendus : Atteindre ou dépasser la moyenne nationale des données repères clés concernant le rendement du système de soins de la santé. Réagir à la croissance et au vieillissement de la population afin d'offrir des services de soins de santé qui répondent aux besoins des membres de la communauté. Créer un environnement où la sécurité des patients est la priorité absolue. Élargir la prestation des services de soins de santé au sein des communautés locales. Être à la tête du Nouveau-Brunswick dans la mise en oeuvre des innovations du secteur de la prestation des services de soins de santé. Objectifs : 1. Promouvoir et offrir une gamme complète de service de santé sécuritaires, accessibles et de haute qualité qui couvrent le continuum des soins et qui respectent le Plan provincial de la santé. 2. Améliorer la livraison des services de traumatologie et de soins actifs. 3. Faire une utilisation responsable et étique des ressources afin d'offrir des services à un coût abordable. 4. Voir à l'acquisition des ressources humaines, physiques et financières nécessaires afin d'affronter les défis éventuels. 5 Adopter des pratiques exemplaires en matière de l'offre de services de santé au sein de l'organisation. 6. Réagir aux caractéristiques démographiques de la région de la santé 1. Page 18 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 9.3 Strategic Priority Area #3: Integrate Knowledge, Research and Innovation Rationale: Health care services and delivery in Canada is undergoing a fundamental shift. New innovations are changing the way health care is managed, health services are delivered and the system is financed. It is vitally important for SERHA to understand these trends and integrate them into the development and delivery of health care services in the Greater Moncton and southeastern New Brunswick region. Expected Outcomes: Transformation of SERHA into a continuously learning organization. Enhanced systems and tools to enable staff to be informed of, and integrate new innovations and thinking. Utilization of the Internet as a cost effective tool to support southeastern New Brunswick residents as they take more control over their own health. Objectives: 1. Promote a culture within the organization that encourages and supports teaching, learning, research and innovation. 2. Make optimal use of data and information. 3. Promote and facilitate research. 4. Provide appropriate and meaningful information to enable individuals to make better health and lifestyle choices. 9.3 Axe d'intervention prioritaire stratégique 3 : Fusion des connaissances, de la recherche et de l'innovation Fondement : La prestation des services de soins de santé au Canada est en train de subir une transformation importante. Des innovations sont en train de changer la gestion et la prestation des services de soins de santé ainsi que leur mode de financement. Il est donc de première importance que la RRSSE prenne connaissance de ces tendances afin de les mettre en oeuvre dans l'élaboration des services de soins de santé offerts dans la région du Grand Moncton et du sud-est du Nouveau-Brunswick. Résultats attendus : Transformation de la RRSSE en un établissement à apprentissage continu. Amélioration des systèmes et des outils à la disposition du personnel afin de leur permettre d'acquérir de nouvelles connaissances, de nouvelles techniques et de nouvelles façons de penser. Recours à l'Internet comme un outil rentable pour aider les résidents du Nouveau-Brunswick à assumer un plus grand contrôle sur leur santé. Objectifs : 1. Promouvoir une culture au sein de l'organisation qui encourage et appuie l'enseignement, l'apprentissage, la recherche et l'innovation. 2. Assurer une utilisation optimale des données et des renseignements. 3. Promouvoir et faciliter la recherche. 4. Fournir des renseignements pertinents afin de permettre à la population de faire des meilleurs choix concernant la santé et le mode de vie. Page 19 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 9.4 Strategic Priority Area #4: Partnerships to Improve the Health of the People We Serve Rationale: SERHA is a key leader in both the provision of acute health care services and wellness and prevention-related consulting. However, all individuals and organizations at some level have a vested interest in the health of the people of this community. Strategies to improve the health of the population will take a collaborative effort. Expected Outcomes: Evidence of increased collaboration with other health care providers and related firms. Increased involvement in joint initiatives between health care providers and associated stakeholders on projects related to improving population health. Objectives: 1. Continue to seek creative, innovative health service delivery solutions with other health organizations. 2. Collaborate with the Beausejour Regional Health Authority to achieve a healthier community. 3. Develop relationships with private sector health-related service providers. 4. Partner actively with community agencies and all levels of government. 5. Leverage educational institution relationships to enhance the services we provide. 6. Achieve recognition as a good corporate citizen in the community. 7. Increase SERHA's participation in the business community. 9.4 Axe d'intervention prioritaire stratégique 4 : Établissement de partenariats nécessaires à l'amélioration de la santé des membres de la communauté Fondement : La RRSSE est un principal acteur sur le mieux-être et la prévention des troubles de la santé en matière de l'offre de services de soins de santé actifs et de services consultatifs. Toutefois, étant donné que chaque personne et chaque organisation à un intérêt direct dans la santé de la communauté, il vaut mieux adopter une approche collaborative dans nos stratégies pour améliorer la santé de la population. Résultats attendus : Meilleure collaboration avec les autres fournisseurs de soins de santé et les entreprises connexes. Participation accrue des fournisseurs de soins de santé et des intervenants associés aux initiatives conjointes de projets conçus pour améliorer la santé de la population. Objectifs : 1. Continuer à chercher des solutions novatrices en matière de prestation de services de soins de santé en collaboration avec les autres établissements de soins de santé. 2. Collaborer avec la Régie régionale de la santé Beauséjour afin de promouvoir un mode de vie sain dans la communauté. 3. Établir des relations avec les fournisseurs du secteur des soins de santé. 4. Établir des partenariats avec les diverses agences communautaires et avec les divers paliers gouvernementaux. 5. Miser sur nos relations avec les établissements d'enseignement afin d'améliorer les services que nous fournissons. 6. Être reconnue comme une entreprise avec un bon sens des responsabilités sociales au sein de la communauté. 7. Augmenter la participation de la RRSSE au sein du milieu des affaires. Page 20 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 10. Implementation The Board of Directors provides approval and endorsement of the strategic plan as well as an ongoing review of implementation. The Executive Management Team is responsible for ensuring that the strategic plan objectives are being met and the Vice President, Planning and Professional Services is responsible for the day to day implementation of the strategic plan and the tracking of results. In addition, the directors/chiefs for each area of service delivery are required to develop detailed action plans, measurements and indicators that are aligned with the strategic priority areas and objectives. This way, each program/service can claim ownership for elements of the strategic plan that fall under their responsibility area. 10. Mise en oeuvre Le conseil d'administration doit approuver et appuyer le plan stratégique et voir à sa mise en oeuvre continue. L'équipe des cadres supérieurs doit voir à l'atteinte des objectifs du plan stratégique, et le vice-président de la planification et des services professionnels voit à la mise en oeuvre quotidienne du plan stratégique et au suivi des résultats attendus. De plus, les directeurs et superviseurs de chaque service doivent élaborer un plan d'action détaillé et établir des points de repère et les indicateurs de performance en fonction des axes d'intervention prioritaires stratégiques et des objectifs du plan stratégique, et ce, afin d'attribuer à tous les services une certaine responsabilité vis-à-vis les éléments du plan stratégique qui les concernent. Leadership Board of Directors Executive Management Team Responsibility Overall strategic direction. Drive the planning and direction for all the services of the authority. Day to day implementation of the strategic plan, tracking of results. Development and implementation of action plans for each area of SERHA service delivery. Leadership Conseil d'administration Équipe des cadres supérieurs Responsabilité Direction stratégique globale Direction de la planification et de l'exploitation de tous les services de la RRSSE Mise en oeuvre quotidienne du plan stratégique et suivi des résultats Élaboration et mise en oeuvre d'un plan d'action pour chaque aspect de l'offre de services de la RRSSE Vice President, Planning and Professional Services Directors/Chiefs Vice-président de la planification et des services professionnels Directeurs et superviseurs The Executive Management Team will brief the public on a periodic basis as to the status of the strategic plan and progress towards meeting its objectives. L'équipe des cadres supérieurs doit également fournir des mises à jour périodiques au grand public concernant notre progrès de la RRSSE dans l'atteinte des objectifs du plan stratégique. Page 21 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN 11. Conclusion The strategic plan is not just another report. It sets out the vision, mission and values of the organization as well as the key priorities and objectives for the next five years. Priorities and objectives that are key not only to SERHA but also to the community that it serves. Southeastern New Brunswick is faced with some significant health-related challenges. Some are national in scope such as a wait times, medical staff shortages and ongoing funding issues. Others are local in scope such as the lack of physical activity among the population and poor rankings for a number of key health indicators. The South-East Regional Health Authority realizes the profound role that it must play in the community providing world class acute/trauma care and leading the way in the promotion of healthy lifestyle choices. 11. Conclusion Le plan stratégique est bien plus qu'un simple rapport. Il élabore la vision, la mission et les valeurs de l'organisation. Il fixe également les priorités et les objectifs clés des cinq prochaines années pour la RRSSE et la communauté qu'elle sert. Le secteur des soins de la santé du sud-est du NouveauBrunswick fait face actuellement à un bon nombre de défis. Certains de ces défis sont d'envergure nationale, tels que les longues listes d'attente pour obtenir des soins, le manque de personnel médical et l'insuffisance continue de fonds, tandis que d'autres se limitent à notre région, tels que le manque d'activité physique chez la population et notre faible rendement vis-à-vis certains indicateurs de santé importants. La Régie régionale de la santé du Sud-Est reconnaît le rôle important qu'elle doit jouer dans la communauté afin d'offrir à la population des services actifs et de traumatologie de classe internationale et de promouvoir un mode de vie sain. Page 22 A HEALTHIER TOMORROW STRATEGIC PLAN 2005-2009 PLAN STRATÉGIQUE UN AVENIR PLUS SAIN Page 23");sQ1[39]=new Array("strategic_plan/pdfs/demographics.pdf","Demographic & Health Characteristics (Region 1  Southeastern NB)","","Physically Active Rate % of Persons aged 12 and over Canada Region 6 (Bathurst) Region 7 (Miramichi) Region 2 (Greater Saint John) Region 4 (Edmundston) New Brunswick Region 5 (Campbellton) Region 3 (Greater Fredericton) Region 1 (Southeast) 0 5 10 26.1% 25.9 24.4 22.4 22.1 21.4 19.9 19.8 19.1 15 20 25 30 Statistics Canada, Canadian Community Health Survey, 2003 Obesity Rate ­ BMI* 30.0 or higher % of Persons aged 18 and over Region 4 (Edmundston) Region 7 (Miramichi) Region 2 (Greater Saint John) New Brunswick Region 6 (Bathurst) Region 1 (Southeast) Region 3 (Greater Fredericton) Region 5 (Campbellton) Canada 0 *Body Mass Index 24.7 22 21.7 20 19.8 18.5 18.3 17.5 14.9 5 10 15 20 25 30 Statistics Canada, Canadian Community Health Survey, 2003 8 Daily Smokers Rate % of Persons aged 12 and over Region 4 (Edmundston) Region 7 (Miramichi) Region 3 (Greater Fredericton) New Brunswick Region 6 (Bathurst) Region 5 (Campbellton) Region 1 (Southeast) Region 2 (Greater Saint John) Canada - 26.3 24.5 23.0 21.6 21.4 21.4 20.8 19.0 17.8 5.0 10.0 15.0 20.0 25.0 30.0 Statistics Canada, Canadian Community Health Survey, 2003 Arthritis/Rheumatism Rate % of Persons aged 12 and over Region 5 (Campbellton) Region 2 (Greater Saint John) Region 3 (Greater Fredericton) New Brunswick Region 4 (Edmundston) Region 7 (Miramichi) Region 1 (Southeast) Region 6 (Bathurst) Canada 0 22.8 22.7 20.8 20.7 18.0 18.0 17.1 16.8 5 10 15 20 25 30 35 31.5 Statistics Canada, Canadian Community Health Survey, 2003 9 Asthma Rates % of Persons aged 12 and over Region 1 (Southeast) Region 5 (Campbellton) Region 3 (Greater Fredericton) New Brunswick Region 2 (Greater Saint John) Canada Region 6 (Bathurst) Region 4 (Edmundston) Region 7 (Miramichi) 4.6 0 2 4 6 8 10 12 Statistics Canada, Canadian Community Health Survey, 2003 10.4 9.6 9.5 8.8 8.5 8.4 7.9 6.5 Diabetes Rates % of Persons aged 12 and over Region 7 (Miramichi) Region 5 (Campbellton) Region 3 (Greater Fredericton) Region 2 (Greater Saint John) New Brunswick Region 1 (Southeast) Canada Region 6 (Bathurst) 6.4 5.7 5.5 5.4 5.3 4.6 4.4 2.0 4.0 6.0 8.0 10.0 8.7 Statistics Canada, Canadian Community Health Survey, 2003 10 Malignant Cancer Cases Region 6 (Bathurst) Region 5 (Campbellton) Region 3 (Greater Fredericton) Region 7 (Miramichi) New Brunswick Region 2 (Greater Saint John) Region 1 (Southeast) Region 4 (Edmundston) Regional Standardized Rate/100K 896.88 879.83 824.49 805.07 769.41 719.91 719.09 641.28 0 200 400 600 8001000 Statistics Canada, 1999 High Blood Pressure Rate % of Persons aged 12 and over Region 5 (Campbellton) Region 7 (Miramichi) Region 2 (Greater Saint John) New Brunswick Region 1 (Southeast) Region 4 (Edmundston) Region 3 (Greater Fredericton) Canada Region 6 (Bathurst) 0 5 17.7 16.2 15.2 14.8 14.5 14.4 14.3 10 15 20 22.8 21.9 25 Statistics Canada, Canadian Community Health Survey, 2003 11 Heavy Drinking Rates* % of Persons aged 12 and over Region 1 (Southeast) Region 2 (Greater Saint John) Region 5 (Campbellton) New Brunswick Region 3 (Greater Fredericton) Region 4 (Edmundston) Region 6 (Bathurst) Region 7 (Miramichi) Canada 28 27.8 27.7 27 24.9 22.6 21.9 20.7 0 5 10 15 20 25 30 35 Definition: 5 or more drinks on one occasion, 12 or more times a year. Statistics Canada, Canadian Community Health Survey, 2003 32.5 Probability of Depression, 0.9 or greater % of Persons aged 12 and over Region 4 (Edmundston) Region 5 (Campbellton) Region 2 (Greater Saint John) Region 7 (Miramichi) Region 1 (Southeast) New Brunswick Region 6 (Bathurst) Region 3 (Greater Fredericton) 3.5 5.1 5.1 5.0 5.0 4.8 4.5 6.4 - 1.0 2.0 3.0 4.0 5.0 6.0 7.0 Statistics Canada, Canadian Community Health Survey, 2003 12 Contact with health professionals about mental health in past 12 months % of Persons aged 12 and over Region 5 (Campbellton) Region 4 (Edmundston) Region 6 (Bathurst) Region 7 (Miramichi) Region 1 (Southeast) New Brunswick Region 3 (Greater Fredericton) Region 2 (Greater Saint John) 0 2 4 9.2 8.2 8.1 8 7.9 7.3 6.9 5.8 6 8 10 Statistics Canada, Canadian Community Health Survey, 2003 High Life Stress Rate % of Persons aged 18 and over Region 4 (Edmundston) Region 5 (Campbellton) Region 2 (Greater Saint John) New Brunswick Canada Region 1 (Southeast) Region 6 (Bathurst) Region 3 (Greater Fredericton) Region 7 (Miramichi) 0 10 28.2 25.4 24.4 24.4 24.3 23.9 20.7 15.5 20 30 39.8 40 50 Statistics Canada, Canadian Community Health Survey, 2003 13");sQ1[40]=new Array("media_room/htm/english/20051121_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Addiction Awareness Week November 21, 2005 - South-East Regional Health Authority’s Addiction Services annually recognizes one of its dedicated and caring volunteers during their Addiction Awareness week. This year, Addiction Awareness Week theme is “Addiction awareness begins with you”. Activities will be held around the province from November 20 to 26 and volunteer Terry Lee Kennedy of the Codiac RCMP will be awarded as this year’s “Community Star” for Region 1. Jean Daigle, Director of Addiction and Community Mental Health Services is pleased to honor Mr. Kennedy for his enormous contribution to the community. “Officer Kennedy has been a leader in our community and given of himself beyond the call of duty. His dedication and involvement with the D.A.R.E. program which educates students on the risks associated with drugs and alcohol has had a significant impact in getting the message out to school age students to make healthy and safe choices.`` Mr. Daigle said. The official launch of the Addiction Awareness week will be held on November 21 at the Wedgwood Hall, 1201 Mountain Road in Moncton. The ceremony will begin at 10:30 a.m., with a presentation on “Introduction to the Methadone Maintenance Treatment Program” provided by Dr. Christopher Levesque and Nathalie LeBlanc, Program Coordinator. At 1:00 p.m. Mr. Kennedy will receive the “Community Star” award. Since becoming a corporal responsible for community policing, victim services and the media with RCMP in 1998, Mr. Kennedy has been actively involved in numerous community groups, organizations and committees with youth as a priority. He volunteers his time by supervising different school activities such as dances, safe grads and MHS/HTHS homecoming football game. Editor’s note: Members of the media are invited to take part of the celebrations on November 21 at the Wedgwood Hall, 1201 Mountain Road, Moncton. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[41]=new Array("media_room/htm/english/20051110_1.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","NEWS RELEASE Public Influenza Immunization at The Moncton Hospital South-East Regional Health Authority’s (SERHA) Infection Control Services will provide an influenza immunization clinic for the public in the main lobby of The Moncton Hospital on November 10 from 8 a.m. until 12 p.m. SERHA has been very proactive in preventing the spread of influenza and this new initiative coincides with the strategic plan priority to facilitate healthy communities and healthy workplaces. “The public has shown a strong interest in having the influenza vaccine offered to them at The Moncton Hospital,” says Mary Lee, vice-president of Acute Care Services for South-East Regional Health Authority. “Infection Control Services has responded to this request by teaming up with the Victoria Order of Nurses to provide this opportunity.” The vaccine is provided free for anyone age 65 and up and for children between six months and 23 months old. All others pay $22. “Vaccination remains the most effective measure for reducing the impact of influenza in the community,” says Dr. Gordon Dow, chief of Infectious Disease at The Moncton Hospital. “By providing a public influenza immunization clinic at The Moncton Hospital, the opportunity to help prevent the spread of influenza becomes more accessible.” For more information on influenza visit Health Canada’s website at http://www.hc-sc.gc.ca/dc-ma/influenza/index_e.html. Media Contact: Nathalie Haché, Communication Specialist, (506) 860-2227 Janet Hogan, Director of Community Relations, (506) 857-5509 www.serha.ca   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[42]=new Array("media_room/htm/english/20050831_1.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","NEWS RELEASE The Moncton Hospital reminds Rolling Stones fans to prepare for the day August 31, 2005 - The Moncton Hospital's medical team would like to take this opportunity to remind Rolling Stones fans what items they should bring with them to the concert: Sunscreen with an SPF of 30 or higher Insect repellant Sunglasses Wide-brimmed hat Comfortable walking shoes Layers of light, breathable clothing Warm clothes for the cool evening, including socks Blanket or towel to sit on Breathable, waterproof outerwear A garbage bag could make a great emergency raincoat! Medicare card or other health card if travelling from outside the province Flashlight to help when gathering up your things in the dark Hand sanitizer or antibacterial wipes Bring one liter of bottled water per person in a plastic container Plan a meeting place with friends beforehand in case you get separated (cell phones may not work on the concert site). Allow plenty of time to enter and exit the concert site. Drink responsibly (do not accept drinks from strangers) and plan ahead for a safe ride home. And most importantly, bring your common sense. "I hope everyone has an enjoyable time and as a last reminder to everyone, drink plenty of water, pay attention to the weather forecast, and dress appropriately," says Mary Lee-Hebert, Vice-President of Acute Care Services for South-East Regional Health Authority. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[43]=new Array("media_room/htm/english/20050830_1.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","NEWS RELEASE The Moncton Hospital provides outdoor concerts health tips August 30, 2005 - In preparation for the Rolling Stones outdoor concert, The Moncton Hospital is taking a proactive step by offering health tips to prevent weather-related emergencies. Mary Lee-Hebert, Vice-President of Acute Care Services for South-East Regional Health Authority, and organiser of the medical services for the concert recommends that concert-goers keep well-hydrated and educate themselves on the signs of the five major weather-related illnesses. These include: heat cramps (muscle pain/spasms in the abdomen, arms or legs); heat exhaustion (dizziness, weakness, nausea or vomiting, headaches); heatstroke (cessation of sweat, confusion and disorientation); dehydration (dry skin, fever, thirst, decreased urination, confusion and dizziness); and hypothermia (cold extremities, shivering, fatigue, drowsiness, confusion). Those most at risk of developing a weather-related illness include seniors 70 years of age and older, children six and under, people with pre-existing medical conditions and those who are taking certain medications that promote fluid loss. Healthy individuals can also be at risk if they undergo exercise in extremely hot or humid weather conditions. Dr. Serge Melanson, emergency room specialist, at The Moncton Hospital's Emergency department, recommends concert goers to followthese simple rules to have an enjoyable time. They are: Drink plenty of fluids including water, sports drinks or clear juices and eat nutritious foods. Avoid fluids with caffeine or alcohol. Take a break from physical activity, such as dancing, every 20 minutes and drink one cup of water at this time; especially individuals with pre-existing health conditions. Wear light, loose-fitting, breathable clothing that covers most exposed parts of the body; cover your head with a hat and apply sunscreen with a SPF of 30 or higher routinely. Individuals taking prescribed medications need to bring an adequate supply of medication for the day. Medication should be inthe original, labelled container with your name on it, the type and dose and physician's prescribing information. Wear your Medic Alert bracelet. And finally, pay attention to the weather forecast for that weekend and planning accordingly. "If the forecast calls for hot and sunny weather, pack light-coloured, breathable clothing, a hat and sunscreen with an SPF of 30or higher, and bring warmer clothes for when it cools off in the evening," says Dr. Melanson. "For a cold and rainy day, bring rain resistant gear and warm clothes in a bag to change into." South-East Regional Health Authority will be providing the medical care at the concert site as part of their initiative of leading in a healthy and vibrant community. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[44]=new Array("media_room/htm/english/20050829_1.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","NEWS RELEASE The Moncton Hospital offers mist tents at Rolling Stones Concert August 29, 2005 - Donn Peters, CEO and President of South-East Regional Health Authority (SERHA) confirmed today The Medical Team at The Moncton Hospital and the organizers of the concert are bringing two mist tents from Ontario to help minimize heat related issues at the Sept. 3rd Rolling Stones Concert. "To provide the best possible care for concert-goers we've spent many hours researching other outdoor concerts around North America," says Mary Lee-Hebert, Vice-President Acute Care Services of SERHA. "The most common health related issues treated at outdoor concerts are related to the hot and humid weather. We want to do everything possible to ensure everyone will have a safe, healthy and enjoyable time." Mist tents vary in size but they all have the same purpose which is to cool the body temperature during hot and humid weather. Misting tents spray a continuous cool fine mist, cooling you instantly when you simply walk through the tent. The cool mist will start to cool your skin and body temperature, which will reduce heat related illnesses. Other health tips from The Medical Team at The Moncton Hospital Pay attention to the weather forecast and plan accordingly. Drink plenty of water throughout the day. Dehydration can occur quickly in hot and humid weather. Protect yourself from sun exposure. Wear a hat, apply sunscreen routinely, wear light-coloured, breathable clothing and move into the shade when possible. Listen to the weather forecast, but remember this is the Maritimes, and the weather can change drastically, very quickly. Prepare for hot and cooler temperatures, and rainy weather. Bring layers of clothing that provide good insulation and keep moisture away from the skin. Footwear is important as concert-goers will be walking and standing for long period of times. Use common sense, listen to your body and respond appropriately. Drink responsibly and prepare for a safe ride home. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[45]=new Array("media_room/htm/english/20050809_1.htm","South-East Regional Health Authority - Media Room - Authority News Releases","","NEWS RELEASE The Moncton Hospital to provide medical services at Stones concert August 9, 2005 - Standing by their vision to lead in a healthy and vibrant community, The Moncton Hospital has teamed up with City of Moncton and concert promoters to provide medical services at one of the largest outdoor concerts ever held in Greater Moncton. "The Moncton Hospital is the only trauma and critical care centre in southeastern New Brunswick. We treat large volumes of patients in our emergency department and our medical team is one of the best in the nation, making it very appropriate that we are providing and arranging the medical services at this concert." says Donn Peters, CEO and President of South-East Regional Health Authority (SERHA). With more than 75,000 Stones fans merging on the Magnetic Hill Concert Site, several precautions need to be put into place to ensure the number of injuries are kept to a minimum. These methods include educating fans on preventable health risks and providing medical services at the concert when required. "Medical services at the concert will include a Primary Emergency Medical Tent, several Secondary Medical Tents providing first aid, paramedics, first aiders, and ambulance services" says Mary Lee-Hebert, Vice-President Acute Care Services of South-East Regional Health Authority. The Moncton Hospital medical team consists of physicians, registered nurses, licensed practical nurses, paramedics and first aiders. They will be easy to distinguish with a beige hat and navy vest that reads "The Moncton Hospital Medical Team." Medical services will be available beginning at 10 a.m. and will remain on hand until the concert is over and everyone has left the site. The Primary Emergency Medical Tent will be located near Gorge Road egress. The tent's position will be marked by a large balloon with a red cross on its roof. There will be two ambulances on site at all times ready to transport people requiring further medical treatment. There is an ambulance fleet, off site, that is also available if required. Several Secondary Medical Tents that will provide first aid will be positioned on the perimeter of the concert site, each identified with a balloon with a red cross on its roof. First aiders and paramedics will be roaming throughout the site as the eyes and ears from within the crowd and will be available to assist persons needing assistance to the medical tents. A number of medical staff have come forward to volunteer their time to help make this concert an event that is unforgettable for all the right reasons. They include medically trained personnel from the Canadian Red Cross, Canadian Ski Patrol, Department of National Defence, New Brunswick Paramedics, Saint John Ambulance and staff from South-East Regional Health Authority. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[46]=new Array("media_room/htm/english/20050525_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Opening of a Pediatric Observation and Assement Area For Children May 25, 2005 - South-East Regional Health Authority (SERHA) announced today the opening of the new pediatric observation and assessment area at The Moncton Hospital. "We have enhanced our pediatric services to include a specially designed area for children requiring observation due to their physical and/or emotional needs. This family centered area cares for children under sixteen years of age, is an adjunct to the tertiary care services to SERHA neonatal unit and Child Adolescent Provincial Unit (CAPU)," said Mary Lee-Hebert, Vice-President of Acute care. This specialized area will permit families to become more involved with their child’s care in a secure and supportive environment. "The four bed unit with a common area is specially designed to observe children twenty-four hours a day and to enable health care professionals such as nurses, psychologists, social workers, and dietitians to offer their services in a monitored environment. Specially trained nurses monitor all activities from monitors located in the nurses’ station," said Dr. Rody Canning, Medical Director of Women’s and Children’s health. This new observation and assessment area is a welcome addition to The Moncton Hospital’s pediatric department. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[47]=new Array("media_room/htm/english/20050511_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE SERHA recognizes the contribution of nurses May 11, 2005 - In light of the National Nursing Week (May 9-15), South-East Regional Health Authority would like to recognize some of the innovative work done by its nursing staff in the last year. This is a great opportunity to acknowledge the important work of these highly skilled individuals who continue to make a difference at every level of health care. Here are some demonstrating facts: The nurses in the Oncology clinic provide care to patients during diagnostic consultation, treatment and follow up. There were over 8100 patient visits over the last year. The nurses have also recently learned to care for patients receiving radioimmunotherapy. This is a new modality of treatment now available for patients who may not be a candidate for radiotherapy. This treatment can be described as liquid radiation. Approximately 25 SERHA nurses in various hospital departments completed the Canadian Nurses Association (CNA) certification. The CNA certification credential is part of a respected voluntary national certification program. The purposes of certification is to promote excellence in nursing care for the people of Canada through the establishment of national standards of practice in nursing specialty areas; to provide an opportunity for practitioners to confirm their competence in a specialty; and to identify through a recognized credential those nurses meeting the national standards of their specialty. Community Health Centre nurses strive to provide coordinated services through an interdisciplinary team that works in partnership with individuals, families and the community to offer appropriate, timely and quality primary health care services. Nurses at the Albert County Health and Wellness Centre developed the "Getting a Grip" arthritis program, a Foot Care clinic, a "Healthy Lifestyle" club, and Smoking Cessation classes both at the Centre and in partnership with the local high school. This is a significant contribution to achieve a healthier community and improve health in general. This year’s National Nursing Week theme "Nursing. Patients first. Safety always." addresses both facets of nurses work and calls attention to nursing as a profession committed to the delivery of safe, competent and ethical care in the public interest. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[48]=new Array("media_room/htm/english/20050502_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE New ambulatory care center at The Moncton Hospital May 2, 2005 - Today, Premier Bernard Lord, Mr. Donn Peters, President and CEO of South-East Regional Health Authority (SERHA), Mr. Bill Comeau, Board Chair of SERHA, officially unveiled The Moncton Hospital’s new $41 million Ambulatory Care project. "I’m very proud that our government, working collaboratively with the board members and staff of the South-East Regional Health Authority, has made this long-awaited project a reality,’’ said Premier Lord. "By working together, we will ensure residents of Greater Moncton, Region 1 South-East and all of New Brunswick have improved access to the care they need, when they need it.’’ The new, integrated unit will better and more effectively serve the clients of the Moncton Hospital. The last time South-East Regional Health Authority saw such a dramatic change in healthcare was 50 years ago, when the current Moncton Hospital was build on MacBeath Avenue. "Today, we are standing at the threshold of another historic event. As we progress in our plans to build a new, leading edge Ambulatory Care Center, Trauma / Emergency department and Laboratory, we will once again bring patient care to a new level for families across New Brunswick, Prince Edward Island and Nova Scotia," said Mr. Donn Peters, President and CEO. Included in this redevelopment project will be a new Ambulatory Care Center, a new Trauma/Emergency department, a state-of-the-art Laboratory, a new ambulance entrance, underground parking that will allow adequate space to meet present and future needs and much more. "We will forever be indebted to the government’s $41 million investment in this project and their belief that Ambulatory Care is the way of the future in health care," said Mr. Bill Comeau, Board Chair of SERHA. The development of a new Trauma/ Emergency department will assist the Authority in maintaining and enhancing its role as a major trauma and referral center for New Brunswick, Prince Edward Island and northern Nova Scotia In 2003, Premier Bernard Lord announced that funds would be made available for the planning and construction of the new Ambulatory Care Center, Trauma/ Emergency department and Laboratory. The completion of this project is scheduled for September 2007 with construction expected to begin this July. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[49]=new Array("media_room/htm/english/20050415_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Public Service Announcement April 15, 2005 - South-East Regional Health Authority’s is holding a Breast Health Open House for visitors, patients and staff on April 20th from 9 am to 2 pm in the Mezzanine of The Moncton Hospital (2nd floor). The purpose of this day is to create awareness of breast health to patients, visitors and staff during Cancer Month. Several booth displays and professionals including South-East Regional Health Authority’s Breast Health Specialist, physiotherapists, and organizations such as the Canadian Cancer Society Moncton, ‘Tit’ Bateau Dragon Boat Team, Breast Cancer Support Group, Breast Cancer Information Partnership, Retailers for wigs/prosthesis, The Hillsborough Fashions Gala and staff from the Breast Screening Program will be on hand to answer questions. Come enjoy some pink cake, pink lemonade, or watch a video on Self Breast Exam and get all kinds of information during our Breast Health Open House. There are no registration fees and no registration deadline. For more information, please contact Joan Maloney, South-East Regional Health Authority’s Breast Health Specialist at 506-870-2649. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[50]=new Array("media_room/htm/english/20050406_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Healthy Woman Seminar at The Moncton Hospital April 6, 2005 - The Moncton Hospital Healthcare Nurses Auxiliary would like to invite women of all ages who are interested in their health to the second Healthy Woman Seminar. The one day seminar will be held at The Moncton Hospital in the Ambulatory Care Department on Saturday, April 30th, from 9 AM to 1 PM. The seminar will provide a multidisciplinary perspective on a variety of topics in women's health such as breast exams, Pap smears, blood pressure and weight. The seminar will feature a broad range of topics and presentations from South-East Regional Health Authority's health care professionals. A physiotherapist will discuss how to exercise, a dietetic intern will present on how to maintain a good nutrition and a pharmacist will speak on how to manage medication. The registration fee is $10 per participant and there are only 40 seats available. Participants can pick up an information brochure or a form at the Katherine Wright Family Wellness Centre at 234 Reade Street. For further information, please contact Valerie Hussey at 576-8074 or Joan Brace at 386-6655. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[51]=new Array("media_room/htm/english/20050330_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Pharmacy residency program receives full accreditation March 30, 2005 - South-East Regional Health Authority's president and CEO, Donn Peters, is pleased to announce today that the pharmacy residency program at The Moncton Hospital has been awarded full accreditation by the Canadian Hospital Pharmacy Residency Board. "The Canadian Hospital Pharmacy Residency Board awarded our pharmacy residency program with full accreditation, the highest status available. Such recognition gives our pharmacy employees a sense of pride in their efforts to give the best care possible "said Peters. Residency Accreditation is a voluntary program of the Canadian Hospital Pharmacy Residency Board. It is organized and administered by pharmacists under the auspices of the Canadian Society of Hospital Pharmacists. "It's great to be recognized nationally by this organization. We've been offering the pharmacy residency program for the past 10 years and we have successfully met the requirements each time. We continue to achieve excellence in providing and promoting health services that improve the quality of life for the people we serve" said Lauza Saulnier, chief of Pharmacy Services for South-East Regional Health Authority. South-East Regional Health Authority (SERHA) is one of three health care organizations in Atlantic Provinces to offer this postgraduate pharmacy residency program. For the duration of the pharmacy residency program, SERHA residents train with pharmacists from the various areas of service offered by the department, with a focus on direct patient care. In addition, residents will be exposed to administration and educational functions and will have the opportunity to participate in the multi-disciplinary component of the Family Medicine Residency Program also located at The Moncton Hospital. The next on-site survey for South-East Regional Health Authority's pharmacy residency program is due in 2008. SERHA's Pharmacy Residency Program is offered in affiliation with Dalhousie University's College of Pharmacy. The program objectives are based on national standards established by the Canadian Hospital Pharmacy Residency Board. Following the 12-month program requirements, South-East Regional Health Authority and Dalhousie University present a certificate of completion to the residents.   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[52]=new Array("media_room/htm/english/20050317_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE The Moncton Hospital Welcomes Dr. Murphy-Kaulbeck The first Maternal-Fetal Medicine Specialist to southeastern N.B. March 17, 2005 - Dr. Lynn Murphy-Kaulbeck obtained her M.D from McMaster University in Hamilton, Ontario in 1996 following which she did her Obstetrics and Gynecology residency training through McGill University in Montreal. Additional fellowship training in Maternal Fetal Medicine was completed at Dalhousie University in 2004. Maternal-Fetal Medicine training enables Dr. Murphy-Kaulbeck to deal with maternal and fetal complications of pregnancy as well as prenatal diagnosis. Since South-East Regional Health Authority is a major referral center for high risk pregnancies, Dr. Murphy-Kaulbeck is a great addition to our authority. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[53]=new Array("media_room/htm/english/20050222_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Enhancing care for stroke patients February 22, 2005 - South-East Regional Health Authority (SERHA), a major referral centre for trauma care, announced today the creation of its stroke unit, a new patient care module to treat cerebral vascular disease (more commonly known as a stroke). "This new module of care is one of the most helpful interventions available to care for stroke patients" said Dr. Lyle Weston, Neurologist. "Stroke units are known not only to be effective in reducing mortality and to increase the proportion of patients returning home, but have the potential to reduce the lengths of stay and to improve the quality of life for stroke survivors." With the implementation of this new specialized area, stroke patients are located into the same unit in the hospital, where they will receive enhanced specialized care. This specialized care is provided by health care professionals who have had extra training and experience in stroke management. Specialists such as doctors, nurses, occupational therapist, physiotherapist, speech and language therapist, clinical nutritionist, social worker or clinical psychologist are providing expertise care to manage the medical and neurological effects of the stroke itself and work to reduce common complications occurring following a stroke. "A stroke may affect the individual's ability to carry out the normal everyday demands in areas of self-care, productivity or leisure. It is therefore important that the patient has access to a stroke unit in a timely manner to increase their chances of early recovery" said Mary Lee-Hebert Vice-President of Acute Care for SERHA. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[54]=new Array("media_room/htm/english/20050217_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE New addition to the School of Radiologic Technology February 17, 2004 - South-East Regional Health Authority (SERHA) is pleased to announce a new "Smart Classroom" for The Moncton Hospital School of Radiologic Technology has recently been completed in the Medical Imaging Department. The primary purpose of this room is to deliver upper level Bachelor of Health Sciences courses to our students via internet videoconferencing and various multimedia technologies. "By integrating the benefits of videoconferencing and the smart classroom system, distance learning takes on a new and truly interactive dimension. Students from Moncton can interact with students and professors at the Campus in Saint John " said Rachelle Gaudet, Technical Director, Medical Imaging. South-East Regional Health Authority partnered with The University of New Brunswick Saint John in December 2002, establishing a Bachelor of Health Sciences degree in Radiography at the Moncton Hospital site. "This new room is certainly a welcome addition to our school and will definitely help with our recruitment and retention efforts" said Tracy Hale, Program coordinator for the School of Radiologic Technology. "Our program combines hands on clinical training in a health care environment with state of the art classroom training. The partnership allows Moncton students to have the opportunity to train and earn a degree in their home town" she added. Departmental Radiology Rounds have been facilitated by the integration of the classroom projector with the hospital PACS system. The smart classroom will also be used for Medical Imaging staff educational seminars and presentations. Photo opportunity available. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[55]=new Array("media_room/htm/english/20041124_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Province providing $890,000 for new diagnostic equipment for Region 1 - SouthEast November 24, 2004 - MONCTON (CNB) - Health and Wellness Minister Elvy Robichaud today announced an investment of $890,000 in new equipment and technology for Region 1 SouthEast. "This investment will involve the purchase of a nuclear medicine dual-head gamma camera for The Moncton Hospital," Robichaud said. "This unit is used to provide whole-body imaging and will improve the delivery of cardiac nuclear services to patients." "The nuclear medicine dual-head gamma camera is much more modern and efficient," said Donn Peters, President and CEO of South-East Regional Health Authority. "This latest technology will enable us to see more patients and further reduce waiting lists." Robichaud said the investment is part of the $16.1 million provincial budget for equipment purchases worth more than $100,000. He noted Region 1 SouthEast also received an additional $1.19 million this year to purchase other capital equipment valued at between $5,000 and $100,000. "Together with the major equipment purchase announced today, this brings our investment in Region 1 SouthEast to almost $2.1 million in new equipment and technology this year," Robichaud said. "Clearly we are addressing the commitment made in our Provincial Health Plan, Healthy Futures, to provide New Brunswickers with better access to quality health care and services through investments in priority medical equipment and technology." Media Contact: Krista Petersen Communications Services Health and Wellness (506) 453-2536   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[56]=new Array("media_room/htm/english/20041117_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Authority hires first nurse practioner is south-east New Brunswick November 17, 2004 - Moncton N.B. - South-East Regional Health Authority recently hired the first nurse practioner in south-east New Brunswick. Carol Nazair-Savoie joined the SERHA Primary Health Care Clinic located on 1789 Mountain Rd and is working with Dr. Carol Deveau and Dr. Veronique LeGault. "A multidisciplinary team approach is the future to primary care in the community and we recognize this important factor. A nurse practioner is a vital part of this plan," says Fonda Kazi, Vice President of Community Health. A Nurse Practioner is an advanced practice nurse and works collaboratively with physicians. Some highlights of a Nurse Practioner in a primary health care setting include: Enables physicians to increase their number of patients by 40% in their practice Plays a major role in health promotion and health prevention by teaching and counseling patients. Can prescribe diagnostic tests such as blood work and x-rays Can prescribe some medications Consults with physicians as necessary Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[57]=new Array("media_room/htm/english/20041117_2.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE A few moments today will lead to a healthier tomorrow! November 17, 2004 - Moncton, N.B. - South-East Regional Health Authority (SERHA) launched their Strategic Planning process for 2005 to 2010 yesterday at The Moncton Hospital. A vital part of the strategic planning process will be input from stakeholders and the general public on the future direction of the regional health authority. "This planning exercise will help individuals, teams, departments, services, communities and the Authority set core goals and implement strategies in an efficient, holistic, and integrated manner. To make this a success we need everyone's views and comments" says Nancy Roberts, Vice President of Planning and Professional Services. To participate visit SERHA website www.serha.ca click on Strategic Planning or pick up a questionnaire at anyone of our facilities and share your ideas for a healthier tomorrow. Questionnaires will be available effective today until December 3, 2004. Strategic Planning is an integral part of management and leadership. Planning is part of a comprehensive system that guides the day-to-day management of the Authority toward achieving the vision and priorities as listed below. The four strategic plan framework priorities are: Healthy Communities and Healthy Workplaces Best Possible Health Care and Services Integrate Knowledge, Research and Innovation Partnerships to Improve Health Participate now and have the opportunity to win healthy living prizes supplied by Fit Deck and Poley Mountain Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[58]=new Array("media_room/htm/english/20041028_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE SERHA top 100 places to work in Canada! October 28, 2004 - South-East Regional Health Authority (SERHA) has been named one of the top 100 best places to work in Canada for the second consecutive year! "We are honored to be named again as Canada’s top employers" said Donn Peters, President and CEO. "South-East Regional Health Authority is primarily about people caring for people, and we are putting a great deal of effort to attract top candidates to our authority so we can fulfill our critical role as a leading health care provider." An expended "Top 10" list has been created and SERHA received two mentions: Seasoned pros, a category where all top 10 organizations have an employee age range from 42 to 47. SERHA was also recognized in the promoting women’s category, which means women represent 57 per cent or more of managers. The process begins with Macleans investigating over 52,000 companies and compiling a short list of 6,000. From this, 1000 Canadian employers where then invited to complete an extensive application process. South-East Regional Health Authority was then selected for the final list of Top 100 employers. A variety of criteria were required, from physical environment, work atmosphere to social, health, financial and family benefits. "This is very exciting. We continued to work hard all year and it paid off" said Sharon Dunphy, Director of Health Services Planning and Quality Improvement. "Besides providing health care, SERHA helps create a climate that stimulates and recognizes employee performance and development. We truly have outstanding staff, giving outstanding care." South-East Regional Health Authority has more than 3000 dedicated staff, physicians, volunteers, auxiliaries and alumnae. Some of the benefits include on-site childcare facilities, fully equipped fitness center, library, medical resident resource center and many educational programs. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[59]=new Array("media_room/htm/english/20041018_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Cancer weekend workshop in Moncton October 18, 2004 - The Moncton Hospital's Department of Social Work will be hosting a "Skills for Healing" cancer weekend retreat from November 12-14, 2004. The retreat will be held from 5pm Friday, November 12 through to 2:30 pm Sunday, November 14 in Moncton. The retreat is open to all who have or have had a diagnosis of cancer and their accompanying family members or caregivers. The weekend will give everyone in attendance an opportunity to listen and participate in lectures about cancer and its treatment; the role of nutrition and complimentary treatment; stress reduction; mind body connection; meditation; and principles of mindfulness. The retreat atmosphere will allow participants the opportunity to relax their bodies, calm their minds and enjoy getting to know others on a similar journey. Learn more about the weekend by visiting the website www3.ns.sympatico.ca/robrutledge The retreat is FREE but requires attendees to register with a $30 deposit (refunded at the end of the weekend). Limited funds are available for travel, lodging and childcare according to need and on a first-come first-serve basis. To register, please call the Department of Social Work at the Moncton Hospital at 506 857-5331. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[60]=new Array("media_room/htm/english/20040922_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE Dr. Donald MacLellan Research Day September 22, 2004 - Friday, September 24, 2004 will mark the South-East Regional Health Authority's 3rd Dr. Donald MacLellan Research Day. This day is established to develop research skills as well as to show case various research projects from health care professionals in all fields related to health and wellness. "We are very pleased to have such a varied group of presenters who will share their knowledge and research. We’ve received a great number of submissions. This year’s participation is a clear indication of the interest and importance of clinical and practice –based research in health system planning" says Nancy Roberts, Vice-President of Planning & Professional Services" Two workshops will be presented during this day long event. Finding the Manageable Research Question will be offered by Mary H.H Ensom, Professor and Director, Doctor of Pharmacy Program, Faculty of Pharmaceutical Sciences and Distinguished University Scholar, Children’s and Women’s Health Centre of British Columbia. A second simultaneous workshop, Choosing a Research Design: Quantitative or Qualitative Methods? will also be available. Marilyn Hodgins, RN, PhD, Associate Professor and Canadian Institutes of Health Research- UNB New Investigator, UNB Faculty of Nursing and Judy Wuest RN, PhD, Professor and Canadian Institutes of Health Research – UNB Investigator, UNB Faculty of Nursing will be offering this workshop. Sessions begin at 8:00 a.m. with award presentations at 4p.m. in Theater A of The Moncton Hospital. Registration is free. The public can register by contacting the Research Department at 870-2422. For more information, please contact the Resource Center at 870-2422. General public is greatly invited. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[61]=new Array("media_room/htm/english/20040623_1.htm","South-East Regional Health Authority - Media Room - News Releases","","NEWS RELEASE SERHA welcomes new Chief of Medical Staff June 23, 2004 - Donn Peters, President and CEO of the South-East Regional Health Authority, was pleased to announce the appointment of Dr. Peter Docherty as the new Chief of Medical Staff during last night's Board Meeting. Dr. Peter Docherty joined the medical staff at The Moncton Hospital in July, 1991, in the practice of rheumatology. Since 2001, he has served as both Medical Director of Internal Medicine program and Chief of the Department of Internal Medicine. Dr. Docherty has been a progressive leader and innovator of many Quality Improvement Programs. He has been a keen proponent in the use of information technology to improve the practice of medicine and enhance patient care within South-East Regional Health Authority. Dr. Docherty replaces Dr. Ken Mitton, who has served as Chief of Medical Staff for the past 3 years. "Dr. Docherty joins us with a wealth of knowledge and is highly regarded in the Authority. He will be a valuable asset to both our hospital and staff" said Mr. Peters. "I also want to thank Dr. Mitton who will continue to act as Chief of Medical Staff until Dr. Docherty takes up his new role in September. "Dr. Mitton's outstanding commitment has been invaluable to all of us, particularly during the transition to a Regional Health Authority. I wish him the best of luck with his family practice and the new challenges he is taking on." Dr. Docherty was also pleased by the announcement, "I am delighted to have been appointed Chief of Medical Staff, these are exciting times for the health care system and I am looking forward to the challenges that lie ahead." Dr. Docherty will begin his new duties on September 1, 2004. Media Contact: Nathalie Haché Communication Specialist (506) 860-2227 Janet Hogan Director of Community Relations (506) 857-5509   Back to top  >> Current >> Archive >> Current >> Archive  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[62]=new Array("media_room/htm/english/20051006_1.pdf","20051006_1.pdf","","Foundations Launch Healthy Returns Capital Campaign to transform the way health care is being delivered in our region For Immediate Release October 6th, 2005 The Friends of The Moncton Hospital Foundation, the Sackville Memorial Hospital Foundation and the Bennett and Albert County Hospital Foundation today launched a $5.5 million fund raising campaign. Campaign Chair Robert Irving says the Healthy Returns Capital Campaign will equip The Moncton Hospital, the Sackville Memorial Hospital and Albert County Health and Wellness Centre with the tools needed to perform new medical miracles every day. "When combined with the Province of New Brunswick's $41,000,000 commitment to expand The Moncton Hospital," he added," we truly have a chance to transform patient care within our region like never before." Breakthrough technologies will reduce hospital stays and a new focus on same-day services known as Ambulatory Care will eliminate the need for hospitalization altogether in many cases. New areas designed for efficiency and patient comfort, plus modern equipment and procedures, will ensure that families will benefit from the most advanced patient care for the next generation. The expansion of The Moncton Hospital will relocate critical services in the most efficient manner and bring the facility in line with best health care practices. Patients will receive care in one integrated, central location near doctors and nurses and the new equipment purchased through the Health Returns Capital Campaign. At The Moncton Hospital, campaign funds will be used to redevelop and relocate the Medical/Surgical and Coronary Intensive Care Units to an ideal location next to the operating rooms and medical imaging and to purchase the latest technology for the new Ambulatory Care Centre clinics, Emergency/Trauma Centre and Laboratory. A new Emergency Department Information System (EDIS) will generate faster treatment and shorter wait times by tracking every patient. Critical data, including test results and even the length of time someone has been waiting, will be available electronically at a moment's notice to doctors and nurses. More than $1 million will be spent on equipment for the Eye Clinic, including new laser instruments, a surgical microscope and ultrasound technology. Other hi-tech purchases will advance services in the Ear, Nose and Throat and the Gastrointestinal Clinic. The campaign goal for the Sackville Memorial Hospital Foundation is to raise $250,000 which will purchase a range of urgently needed medical tools. These include a defibrillator, laboratory equipment, a wheelchair scale, microscope, blood bank refrigerator and several specialized beds. Another significant piece of equipment is a computed radiography system that will help physicians to more accurately make diagnoses. The filmless system will also enable the hospital to instantly transmit digital X-rays to The Moncton Hospital, where specialists can provide added consultation...while the patient remains close to home. The Bennett and Albert County Hospital Foundation is raising $135,000 to purchase new X-ray equipment and to build and equip a Telehealth Room for the Albert County Health and Wellness Centre. The Telehealth Room will enable patients to be assessed remotely by other health care experts without the patient having to travel to The Moncton Hospital. Robert Irving says contributing to the Healthy Returns Capital Campaign we help support the vitality of our communities for generations to come. "The apple is our campaign symbol. It's a reminder of the fruits that will result from the seeds we plant today through the Healthy Returns Capital Campaign," he concludes. -30Contact Julie Thebeau 506-870-2699");sQ1[63]=new Array("media_room/htm/english/20041105_1.pdf","20041105_1.pdf","","Friends Launch `Technology for Urology' Campaign For Immediate Release November 5th, 2004-The Friends of The Moncton Hospital Foundation will launch their "Technology for Urology" Campaign in the mezzanine of The Moncton Hospital on Thursday, October 7th, 2004. With a goal of $400,000, the "Technology for Urology" Campaign will provide critical and updated components for the Urology Department at The Moncton Hospital that will help us provide optimum related health care to both men and women. Better quality equipment will improve the diagnostic ability and improve patient comfort as well as decrease waiting times for diagnosis of potential malignancies and other incapacitating conditions. Three issues need immediate attention: · · · TRUS (Trans-rectal ultrasound) and biopsy equipment which provides the only method of diagnosing prostate cancer. Cystoscopy equipment- In addition to being used for prostate diseases, it is also used for diagnosing and following bladder cancer in men and women Equipment for improved treatment of Kidney Stones, will result in less invasive, endoscopic management of kidney stones in both males and females. Last year, our department performed over 2,500 procedures. Current waiting lists for these important procedures are far too long. This new equipment, as well as a second sterilizing machine, will significantly reduce these waiting times. We should be taking advantage of this state of the art technology for our patients!"-Dr. Troy Sitland, Urologist, MD, FRCSC The purchase of this crucial urology equipment will provide staff the tools to deliver complex care to patients in our community ­ essential equipment that can save lives. New technology will replace equipment that will soon surpass its expected life span. With this new equipment, TMH will be one of the top equipped Urology Departments in Atlantic Canada. Contact Marianne Mepham 506-860-2374");sQ1[64]=new Array("media_room/htm/english/20040610_1.pdf","For Immediate Release","","For Immediate Release June 10, 2004 Local Businessman appointed Director of the Friends of The Moncton Hospital Foundation Well known Moncton businessman Larry Nelson has joined the Friends of The Moncton Hospital Foundation in the capacity of Director. Nelson was appointed at the Foundation's Annual General Meeting held recently. "I am proud to join the Foundation Board and I look forward to contributing to the mission of the Friends by providing support and expertise in any way I can," states Nelson. Nelson, is presently the President/CEO of Lounsbury Company Limited ­ Lounsbury Leasing Limited and has held several positions with that company since 1960. Nelson, who hails from Moncton, is married to wife Nancy and has one child in university. Nelson is a member of the United Commercial Travelers, Moncton Rotary Club and the Moncton City Club. He will also chair the 2005 Greater Moncton United Way Campaign. Nelson participates in various fund raising initiatives and association Boards. Sandy Gillis, Foundation Chair, is pleased to have Nelson come on board as a Director adding, "Larry's experience will certainly add to our success." Nelson joins current Board members including, Sandy Gillis, Les Parrott, Barbara A. Tait, Alberta MacLellan, Howard Easton, Bill Whalen, Catherine Dallaire, Boyd Dixon, Rankine Smith, Maria Cormie and Peter Jobe. -30For more information contact: Julie Thebeau Development Officer South East Regional Health Authority (506) 870-2699");sQ1[65]=new Array("media_room/htm/english/20031009_1.pdf","20031009_1.pdf","","Friends' Monitoring Your Health campaign will provide monitors for the Medical/Surgical and Neurosurgical ICU's at TMH For Immediate Release October 9, 2003 - With a goal of $800,000, the Friends of The Moncton Hospital Foundation launched their Monitoring Your Health campaign today to purchase much needed monitors for the Medical/Surgical and Neurosurgical Intensive Care Units. Dr. Paul Goobie, Surgeon and Director of Critical Care, says crucial monitoring equipment is needed to give staff the tools to deliver complex care to critically ill medical and surgical patients ­ essential equipment that saves lives. "The need for advanced non-invasive monitoring is ever-increasing and the technology has improved greatly in the past few years. New monitors will allow the health care professionals in the ICU's to accurately and rapidly assess a patient's vital signs. We hope that the community will be generous in their support of the Friends' campaign," says Dr. Goobie. Anne Whalen, the Administrative Director of Surgery and Neuro/Rehabilitation Programs, says both ICU's service not only Region 1 South~East but accept tertiary referrals from the northern and eastern shores of New Brunswick, the north shore of Nova Scotia as well as Prince Edward Island. This referral base, coupled with the expertise of our renowned medical, nursing and allied health professional staff, has made our services well known and well sought after within the province. "When life is most fragile, needs change in a heartbeat. It's in these precious moments that you discover what a crucial difference monitors make," says Whalen. Campaign Chair, Alberta MacLellan, says new monitors are necessary to enable The Moncton Hospital to continue to lead this province in critical care. "The Monitoring Your Health campaign is another step to ensuring a healthier future for the citizens of our region." MacLellan invites everyone to show their commitment to the Monitoring Your Health campaign by making a gift today. Contact Julie Thebeau Annual Giving Officer South East Regional Health Authority 506-870-2699");sQ1[66]=new Array("media_room/htm/english/20030531_1.pdf","For Immediate Release","","For Immediate Release May 31, 2003 The Friends of The Moncton Hospital Foundation Elects New Chair Well known Moncton personality Sandy Gillis is the new Chair of The Friends of The Moncton Hospital Foundation. Gillis was elected into the position at the Foundation's Annual General Meeting held recently. Gillis replaces Les Parrott who was at the helm for the past nine years. "I am proud to have been a director of the Friends Foundation for the past eight years under Chairman Les Parrott. His tireless efforts have led the Foundation to new heights in health care fund raising and I look forward to having his good counsel as Past Chair in the years to come," states Gillis. Gillis is a native Cape Bretoner who moved to New Brunswick in the 70's to join the staff of CKCW Radio. Twenty­five years later he retired as an Operating Director of Maritime Broadcasting so that he could pursue his "funny business" as comedian "Jimmy the Janitor". He is a founding member of "Late Night Live", the Hub Cap Comedy Review, has one movie under his belt, was a principal player in the TV series "Daring and Grace" and performs at conferences and theatres in Canada and the United States. On his more serious side, Gillis is also a former United Way Campaign Chairman, Past Chair of the Moncton Scottish Association, former director of the East Coast Music Association and Past Chairman of the Greater Moncton Chamber of Commerce. He was the Chamber's Volunteer of the Year in 1998 and selected as recipient of the International Year of the Volunteer Award in 2001. Linda Saunders, Director of Development for the South East Regional Health Authority is pleased to have Gillis in this position at such a crucial time. "With the welcome announcement by the Premier of New Brunswick that funds would be made available for the planning and construction of an Ambulatory Care Centre at The Moncton Hospital, the Foundation has an important role to play, " says Saunders. "Sandy Gillis' experience and leadership abilities will be key to our success." Other new board members elected at the Foundation's AGM include local Chartered Financial Consultant Peter Jobe and Corporate Communications Limited Vice-President Bill Whalen. -30For more information contact: Julie Thebeau Development Officer South East Regional Health Authority (506) 870-2699");sQ1[67]=new Array("media_room/htm/english/20030417_1.pdf","The Friends of The Moncton Hospital Foundation","","The Friends of The Moncton Hospital Foundation "Gift for the Heart" Campaign GOES OVER THE TOP! For Immediate Release to the generosity of hundreds of individuals, businesses and community organizations, over $570,000 has been raised to establish a new Cardiac Assessment Clinic at The Moncton Hospital. April 17th, 2003-Thanks The campaign that was launched last fall, exceeded its fundraising goal of $530,000. The additional resources will allow for more equipment needs to be met that have been recently identified for the clinic. The clinic will significantly advance the services and quality of care possible for heart patients, including promoting preventative care, introducing community education and patient education programs, as well as a new Pacemaker Program, providing comprehensive follow-up care, and more, all of which will increase the quality of life for heart patients and those who are at risk for heart disease. "The mission of the Cardiac Assessment Clinic is to achieve excellence in providing comprehensive care in a timely fashion in order to limit disability and improve the quality of life of individuals who have cardiac disease. It will serve as a center of excellence for cardiac health care management and as a resource for staff the community." The Friends of The Moncton Hospital Foundation Chairman, Les Parrott, expressed gratitude to all those who contributed to the campaign this year. "The Dr. Peter Docherty, Medical Director, Internal Medicine Program summarizes, community has outdone themselves yet again. I am grateful to everyone who contributed to the "Gift for the Heart" Campaign and supported the enhancement and centralization of quality heart health care at The Moncton Hospital." The new Cardiac Assessment Clinic will be fully operational at The Moncton Hospital this Fall. -30- Contact: Les Parrott, Chair Friends of The Moncton Hospital Foundation 857-5488");sQ1[68]=new Array("media_room/htm/english/200301XX_1.pdf","200301XX_1.pdf","","Great West Life makes generous contribution to "Gift for the Heart" Campaign For immediate release (January 2003)- The Friends of The Moncton Hospital Foundation recently received a gift of $20,000 towards their current "Gift for the Heart" campaign from Great-West Life, one of Canada's leading financial services companies. Great-West Life is a leading insurer, offering a broad range of financial and benefits plan solutions to individuals, families, businesses and organizations. Great-West actively supports non-profit and charitable organizations across Canada through its Key to Giving program. "Heart disease is a significant health concern for many Canadians. People in the Moncton area who need cardiac health services will be greatly helped by the work of the foundation," says Jan Belanger, Director of Community Affairs at Great-West Life. "We're proud to support this cause and our people who devote their time to projects like this one across the country," she adds. Great-West financial security advisor Boyd Dixon and Blair Hayden, Regional Director, are active volunteers for the Friends foundation and its campaign drive. This annual appeal is raising funds to establish a new Cardiac Assessment Clinic at The Moncton Hospital. The clinic will provide enhancements in the quality of cardiac care through improved coordination and delivery of cardiac services. It will help reduce length of stays in the hospital, avoid admissions and re-admissions, provide better follow-up care and education for heart patients and their families and act as a recruitment incentive for skilled doctors. Les Parrott, Chairman of the Friends Foundation, is pleased that the campaign total has already surpassed $400,000 toward the goal of $530,000 and says, " It is due to the community support of individuals, service groups and companies like Great-West Life that we are able to celebrate this success so far." He is confident that the campaign will reach its goal early this year. The Foundation relies on its donors' continued support in its fund raising efforts to help ensure patients of The Moncton Hospital receive the highest quality of health care possible. -30Contact: Les Parrott, Chair Friends of The Moncton Hospital Foundation 506-857-5488 Marlene Klassen, Director of Media and Public Relations Great-West Life 204-946-7705");sQ1[69]=new Array("media_room/htm/english/20021216_1.pdf","DRAFT PRESS RELEASE","","Foundation Welcomes Ambulatory Care Announcement For immediate release #02-40 Monday, December 16, 2002- Today's announcement by the Premier of New Brunswick that monies will be made available in the new year to develop a plan for the new Ambulatory Care Centre at The Moncton Hospital, and that construction financing will follow, was greeted with enthusiasm by the Friends of The Moncton Hospital Foundation. "The Friends are grateful to the Premier and the provincial government for taking this decision which is so crucial to the health of the community, the region and the province", said Les Parrott, Chair of the Friends. Parrott commented that for the past several months the Friends have been promoting the importance of moving quickly to meet this urgent health care need with the Premier and local government representatives. "Health care for the region is our number one concern", said Parrott, "the Friends are committed to support the Ambulatory Care Centre initiative to the fullest extent in order to ensure that it is the best possible facility." For further information contact: Les Parrott, Chair Friends of The Moncton Hospital Foundation 857-5488");sQ1[70]=new Array("media_room/htm/english/20020930_1.pdf","20020930_1.pdf","","Friends 'Gift for the Heart' Campaign will provide a new Cardiac Assessment Clinic at The Moncton Hospital For Immediate Release September 30, 2002- With a goal of $530,000, the Friends of The Moncton Hospital Foundation launched their 'Gift for the Heart' Campaign today to purchase necessary equipment for a new Cardiac Assessment Clinic. Dr. Paul Bourgeois, Chief of the Cardiology Division, says the community we serve can look forward to enhanced quality of cardiac care through improved co-ordination and delivery of services. "Right now, people are coming through so many doors and the management of care is sometimes difficult to arrange for patients and their health care provider. The most exciting element that an addition of a Cardiac Assessment Clinic would mean is that people would now only have to find ONE door for their answer." Cardiovascular disease is still the main cause of death in Canada and chest pain is the # 1 medical complaint listed as a reason for adult admission to The Moncton Hospital. Campaign Chair, Barbara A. Tait, acknowledges those statistics and says it is only fitting that we help provide our staff with the best tools possible to do their job. "The 'Gift for the Heart' Campaign is another step in achieving excellence for cardiac care in the community." Tait invites everyone to show their commitment to improved cardiac care at The Moncton Hospital by making a gift to the campaign today. -30Contact Julie Thébeau Friends of The Moncton Hospital Foundation 506-857-5488");sQ1[71]=new Array("media_room/htm/english/20011204_1.pdf","The First Endoscopic Ultrasound in","","The First Endoscopic Ultrasound in Atlantic Canada to arrive at TMH For Immediate Release December 4, 2001-The New Year will see a new arrival at The Moncton Hospital ­ the first Endoscopic Ultrasound in Atlantic Canada is set for delivery after Christmas. The Friends of The Moncton Hospital Foundation will purchase the unit with proceeds from the Scoping for Health Campaign, which is currently underway. This particular piece of equipment will enable physicians in the Gastrointestinal Unit to determine how advanced a cancerous tumour is. This important diagnostic information will allow for greater precision in the planning of appropriate surgery. Foundation Chairman Les Parrott stated that, thanks to the generous response from the community, the Scoping for Health Campaign, which was launched in October, has already raised enough money to purchase the new ultrasound technology at a cost of approximately $290,000. "The acquisition of the endoscopic ultrasound at the beginning of the campaign will be a welcome boost in our ability to stage cancers and help us to treat gastrointestinal emergencies in the most efficient and least invasive way," said Dr. Frank Schweiger, Director of the Gastrointerology (GI) Unit. Parrott stressed that this is just one piece of state of the art equipment on the list of items essential in meeting the increased demand for and high standard of quality of examinations required by the physicians in the GI Unit. "We still have a ways to go to meet our $700,000 goal," said Parrott, "we're counting on the community to help make it happen." The various equipment needed will enhance the early detection, diagnosis and treatment associated with internal bowel disorders such as Crohn's, colitis and irritable bowel syndrome; assessing hiatial hernias and screening for bowel, colon and esophageal cancers. The GI Unit at The Moncton Hospital serves approximately 4600 patients every year. It is the referral centre for northern New Brunswick, PEI and northern Nova Scotia. This unit has expanded significantly in recent years and has become a model for other hospitals in the Province. -30Contact Friends of The Moncton Hospital Foundation (506) 857-5488");sQ1[72]=new Array("media_room/htm/english/20011004_1.pdf","20011004_1.pdf","","Friends Launch 'Scoping for Health' Campaign For Immediate Release October 4, 2001-The Friends of The Moncton Hospital Foundation will launch their 'Scoping for Health' Campaign in the mezzanine of The Moncton Hospital on Thursday, October 4th, 2001 at 9:30a.m. With a goal of $700,000, the 'Scoping for Health' Campaign will help to provide new and updated equipment that is essential in meeting the increased demand and high standard of quality of examinations required by the physicians in the GI (Gastrointestinal) Unit at The Moncton Hospital. The various equipment needed will enhance the early detection, diagnosis and treatment associated of internal bowel disorders such as Crohn's, colitis and irritable bowel syndrome; assessing hiatial hernias and screening for bowel, colon and esophageal cancers. One of the most valuable additions to the unit will be the Endoscopic Ultrasound that will enable the physicians to determine how advanced a cancerous tumour is, which will allow for appropriate surgery. It will be the first machine of its kind in Atlantic Canada! "Our GI unit currently offers state of the art diagnostic and therapeutic services for patients with various gastrointestinal, pancreatic and hepatobiliary disorders. Our challenge remains to prevent colon and other cancers through early endoscopic detection and removal of precancerous lesions. The acquisition of the new equipment will improve our ability to stage cancers and help us to treat gastrointestinal emergencies in the most efficient and least invasive way." DR. FRANK SCHWEIGER, M.D. FRCP (c), Director, GI Unit The GI Unit at The Moncton Hospital serves approximately 4600 patients every year. It is the referral centre for northern New Brunswick, PEI and northern Nova Scotia. This unit has expanded significantly in recent years and has become a model for other hospitals in the Province. Campaign Chair, Barbara Tait, acknowledges that the 'Scoping for Health' Campaign is another step in providing the highest quality health care to area residents who deserve and have come to expect nothing less from The Moncton Hospital. -30Contact Friends of The Moncton Hospital Foundation 506-857-5488");sQ1[73]=new Array("media_room/htm/english/20010823_1.pdf","For Immediate Release","","For Immediate Release August 23rd, 2001 The Friends of The Moncton Hospital Foundation Launch Special Occasion Card Have you ever been stumped as to what to give the person who has everything? Well, look no further as the Friends of The Moncton Hospital Foundation has developed a solution to this dilemma through its Special Occasion Card. This tastefully designed card is welcome news to those who seem to have an endless list of people to buy for. Sandy Gillis, Community Fund Chair for the Foundation, says that the idea to develop a Special Occasion card was sparked by the number of requests from people wanting to give a donation as a teachers gift, to celebrate a birthday, marriage, anniversary, retirement or whatever the occasion may be. "It's innovative, distinctive and a perfect alternative for those hard to buy for," says Gillis "and more importantly, it's very much appreciated by the recipient, who knows that a donation has been made in their honor for such a worthy cause." All funds generated through the Special Occasion Card go to the Friends of The Moncton Hospital Foundation to purchase state of the art medical equipment. Cards are available at the Friends lobby office at The Moncton Hospital, on-line at www.friends-foundation.org or by calling 857-5488. Income tax receipts will be provided for all donations. -30For more information contact: Julie Thebeau Annual Giving Officer South East Health Care Corporation (506) 857-5488 www.friends-foundation.org");sQ1[74]=new Array("media_room/htm/english/20010427_1.pdf","For Immediate Release","","For Immediate Release April 27, 2001 The Friends of The Moncton Hospital Foundation MRI CAMPAIGN GOES OVER THE TOP! Thanks to the generosity of hundreds of individuals, corporations, and community organizations, over $1.3M has been raised to pay for the new MRI that was installed at The Moncton Hospital last July....the first permanent one in New Brunswick! The Campaign was launched in October, 2000 and it didn't take long for the community support to kick in to make it abundantly successful. "A goal of this magnitude requires extraordinary generosity of our many donors and a superb effort from some very special volunteers," says Claudia Radford, Campaign Chairperson. Magnetic Resonance Imaging (MRI) is the only diagnostic imaging technology in existence today that can "see" through bone. "These images are of such clarity and detail that physicians are able to pinpoint many pathologies that occur in the brain, spine, body or extremities that were not visible radiologically before," says Dr. Ralph Ellis, Chief of Radiology for the South East Health Care Corporation. The Friends of The Moncton Hospital Foundation Chairman, Les Parrott, expressed gratitude to all those who contributed to the Campaign this year as this was the first time the foundation has raised money for a piece of equipment that was already up and running and helping patients. "The MRI is living up to its expectations, " says Parrott "as the waiting list has been substantially reduced to 4 or 5 months from about 7 months before the new MRI was installed." In addition, the number of procedures the hospital staff have been able to perform has increased from an average of 16 to 24 per day. This was the most ambitious Annual Appeal taken on by the Friends Foundation. The support of the many volunteers and donors in the community have allowed the purchase of this equipment, keeping The Moncton Hospital on the leading edge of health care technology. -30For more information contact: Friends of The Moncton Hospital Foundation (506) 857-5488");sQ1[75]=new Array("about_us/htm/english/cs_200511.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY November 2005 FINANCIAL REPORT For the six month period ended September 30, 2005, the Authority showed a funding shortfall of $1,997,698 million compared to the expenditure plan projected funding shortfall of $3,700,677. This shortfall is $1,702,980 million less than the expenditure plan projection. HUMAN RESOURCES Physician: SERHA has been successful in recruiting in orthopedics, urology, ophthalmology, cardiology, and anaesthesiology, some of whom have already arrived, and at the present time there are no vacant positions. Nursing: At the present time, there are 15 part time and 14 full time vacant nursing positions, as well as 10 temporary positions due to maternity leaves, etc. SERHA is currently attending job fairs and universities in an effort to recruit additional nurses. Health Professions: There are three vacant pharmacist positions, plus one full time and one part time vacant physiotherapy positions. FOUNDATION REPORTS Healthy Returns Capital Campaign: Volunteer canvassers have been very active in all three communities and response continues to be enthusiastic and generous. A number of initiatives are underway to promote the campaign and encourage donations, and organizers are extremely pleased with progress to date. Friends of The Moncton Hospital Foundation: The Friends will host the annual Donor Recognition Dinner at The Moncton Hospital on November 30th. This event honours all donors who have contributed a cumulative total of $10,000 or more. Bennett and Albert County Hospital Foundation: The Foundations’ focus continues to be on the capital campaign with 50% of the $135,000 community campaign goal already achieved. Sackville Memorial Hospital Foundation: Plans are underway for an orientation session for new donors as well as the Foundation’s annual strategic plan review retreat. Development & Fund Raising Department: At the recent Annual Meeting of the Association for Healthcare Philantropy Canada, held in conjunction with the Association’s International Educational Conference in Vancouver, Linda Saunders, Director of Development & Fund Raising, was named Regional Director Elect (National Chair Elect) of the Association. AMBULATORY CARE/LABORATORY/TRAUMA CENTRE A presentation was made to City Council last month concerning the partial closure of MacBeath Avenue, and SERHA is following up with the City on this matter. The current phase of the project, estimated at approximately $14 million, continues on schedule and on budget, and is expected to be completed early in 2006. Tenders for Phase 2 are expected to be released before Christmas. RESEARCH AT SERHA PUBLISHED IN HEALTH CARE QUARTERLY PAPERS Three members of the SERHA staff co-authored a paper on Medication Safety that was recently published in the Healthcare Quarterly Papers Vol. 8, Special Issue – October 2005. The paper titled “Drug-Therapy Problems, Inconsistencies and Omissions Identified During a Medication Reconciliation and Seamless Care Service, describes the results of a research project carried out at The Moncton Hospital from September 2000 to June 2001. Congratulations to co-authors, Ann Nickerson, B.Sc.(Pharm)), Lauza Saulnier, B.Sc. (Pharm), Nancy Roberts B.Sc.(Pharm), FCSHP and Neil J. MacKinnon, Ph.D. R.Ph, College of Pharmacy, Dalhousie University. The paper can be accessed at the following website: http://www.longwoods.com/product.php?printable=Y&productid=17667&page=2 PEOPLE TO PEOPLE PROGRAM Miss Ann Bourgeois, Nurse Manager of The Moncton Hospital’s Orthopedic Unit, has been selected as a participant in a People to People program: Orthopedic Nursing Professional Delegation to The People’s Republic of China & Tibet. There will be a number of professional programs in the field of orthopedics during which there will be an opportunity to compare diseases/interventions between these countries and Canada. Miss Bourgeois will be traveling in June, 2006. NATIONAL AWARD—CAROLINE DEVEREAUX Congratulations to Caroline Devereux, RN CON(C), Staff Educator, Oncology, at The Moncton Hospital, who recently received the Canadian Association of Nurses in Oncology Award of Excellence Education. This award recognizes the commitment, development, and promotion of education in Oncology nursing. Ms. Devereux was presented with the award at the annual CANO Conference here in Moncton on October 7th. MENTAL HEALTH/PUBLIC HEALTH Following many months of planning, Community Mental Health and Public Health services will be joining the regional health authorities on November 28, 2005. Services will continue to be offered as they have in the past, however, this is an opportunity to forge a closer link between community and hospital services. DATE OF NEXT MEETING The next meeting of the Board of Directors will be held on Tuesday, December 13, 2005, in Room 6-A of The Moncton Hospital commencing at 1800 hrs.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[76]=new Array("about_us/htm/english/cs_200510.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY October 2005 SERHA WEBSITE SERHA recently launched its completely redesigned website. It is comprised of one main site for the Authority and individual sub-sites for each of the affiliates within the Authority. The all-inclusive, multimedia website took ten months to complete. The goal was to provide patients, their families, and others with up-to-date information on all aspects of the Authority, from the location of the various facilities, clinics, health services and programs to contact information and patient care brochures. The site is also an excellent resource for recruitment purposes. The bilingual site includes more than 600 pages (both French and English) which acknowledge around 30 departments and more than 150 links to useful online resources. The easy-to-navigate site also contains several short videos on topics such as trauma and emergency, interventional radiology, and a message from the President & CEO of SERHA. SERHA will be continually adapting the website and adding new information and updates to current pages as required. We have created a website where the public and potential employees can go to for information today, and in the future. FINANCIAL REPORT For the four month period ended August 31, 2005, the Authority showed a funding shortfall of $1,648,692 million compared to the expenditure plan projected funding shortfall of $3,206,926. This shortfall is $1,558,235 million less than the expenditure plan projection. FOUNDATION REPORTS Healthy Returns Campaign: Thursday, October 6th, marked the official launch of the $5.5 million “Healthy Returns” Capital Campaign to transform health care at The Moncton Hospital, the Albert County Health & Wellness Centre, and the Sackville Memorial Hospital. The campaign is a collaborative effort of the Friends of The Moncton Hospital Foundation, the Sackville Memorial Hospital Foundation, and the Bennett and Albert County Hospital Foundation. To date the campaign has raised a very impressive $3.7 million under the leadership of a Capital Campaign Cabinet of committee community volunteers chaired by Robert Irving. Included in the total are two one million dollar gifts: one from the Irving Group Moncton—Cavendish Farms, Irving Tissue and Midland Group; and the other from Jon and Leslie Manship. Friends of The Moncton Hospital Foundation: In Moncton, the $41,000,000 committed by the Province of New Brunswick will fund the construction of the new Ambulatory Care, Emergency/Trauma and Laboratory centre. The "Healthy Returns” campaign will provide equipment for these new facilities, as well as fund the much-needed relocation and redevelopment of the Medical-Surgical and Coronary Intensive Care Units at a cost of $3.2 million. Bennett and Albert County Hospital Foundation: This Foundation has assumed $135,000 of the total goal to purchase a new radiographic system and to create the first Telehealth room in a New Brunswick health centre. At the time of the community launch, $66,000 had already been raised. Sackville Memorial Hospital Foundation: The community campaign goal for the Sackville Memorial Hospital Foundation is $250,000. It will provide computed radiography equipment as well as a list of other items including specialized patient beds and technology for the Emergency Room and laboratory. The total amount raised to date announced at the community launch was $75,000. AMBULATORY CARE/LABORATORY/TRAUMA CENTRE The current phase of the project, estimated at approximately $14 million, continues on schedule and on budget, and is expected to be completed early in 2006. Premier Bernard Lord recently visited the site for the official sod turning, saying that: “This investment ($41 million) will ensure residents of Greater Moncton, the South-East Regional Health Authority, and all of New Brunswick have improved access to the care they need, when they need it.” VOLUNTEER SERVICES On Tuesday September 20, The Sackville Memorial Hospital Auxiliary celebrated their 60th anniversary with 125 auxilian members and guests in the atrium. Speakers included Donn Peters, President and CEO for SERHA, Terry MacPherson, 1st Vice for the Board of Directors of SERHA, Senator Marilyn Trenholme-Counsell, Peter Mesheau, MLA, Judy Macleod, President of the New Brunswick Association of Health Care Auxiliaries, June Kerry, Facility Manager SMH, Kathleen McMullen, Chair SMHF, and Jamie Smith, Mayor of Sackville. ACCREDITATION SERHA recently underwent an accreditation survey by the Canadian Council on Health Facilities Accreditation. Four surveyors spent six days reviewing the Authority’s various sites and programs/services. The verbal wrap-up session was very positive with SERHA being cited for a number of innovative and unique initiatives toward achieving a high level of patient care. The formal report will be received in approximately two months. RESEARCH AWARDS Drs. Jennifer Gillis-Doyle and Tessa Penrod, recent graduates of SERHA’s Northumberland Family Medicine Program, have been selected as recipients of the “Research Awards for Family Medicine Residents” from The College of Family Physicians of Canada. They received the award for their project entitled “An Increase in Caesarean Section Rate Among Patients Receiving Pre-Natal Care from a Family Physician”. The purpose of the award is to provide national recognition for original work by postgraduate trainees. Drs. Gillis-Doyle and Penrod have been invited to present the results of their research project at the Family Medicine Forum 2005 in Vancouver in December of this year. DATE OF NEXT MEETING The next meeting of the Board of Directors will be held on Tuesday, November 8, 2005, in Room 6-A of The Moncton Hospital commencing at 1800 hrs.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[77]=new Array("about_us/htm/english/cs_200509.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY September 2005 SEXUAL ASSAULT NURSE EXAMINER PROGRAM (SANE) The SANE program is the first of its kind in New Brunswick and only the second program in Atlantic Canada. It supports the provincial government's commitment to eliminate violence against women. The primary goal of the program is to ensure consistent, caring, uninterrupted, supportive treatment delivery to the victims. Improved and timely care for victims will hopefully encourage more victims to step forward promptly. The second goal is to bring those responsible to justice. This is done by partnering with the community to help prevent sexual assaults by working collaboratively with the RCMP, legal system, victim services, and other community-based services. OFFICIAL LANGUAGES South-East Regional Health Authority recognizes its obligation under the Official Languages Act (OLA) to ensure the availability of services of equalquality in both official languages. In response to this obligation, the Authority has appointed an Official Languages Coordinator who provides support to staff in ensuring that services are available in both English and French. The Coordinator's responsibilities include: making presentations on the OLA and related topics to managers and staff; providing assistance in meeting the objectives of New Brunswick's Language of Service Policy; and ensuring linguistic profiles are updated. FINANCIAL REPORT For the four month period ended July 31 2005, the Authority showed a funding shortfall of $1,666,168 million compared to the expenditure planprojected funding shortfall of $2,797,980. This shortfall is $1,181,814 million less than the expenditure plan projection. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Taylor Ford "Hit It Fore Health" golf tournament on September 7th was a sold-outsuccess again this year. The Board of Directors and Development Department staff held its annual planning retreat in August and developed goals and objectives for the coming year. The Foundation's annual spring luncheon in honour of members of the Gifts for Life Society (donors who have made a planned giving commitment) was held in June. A major fund raising announcement will take place in Theatre A of The Moncton Hospital on October 6th at 10:00 AM. Bennett and Albert County Hospital Foundation: Several committee meetings were held during the summer months to prepare forfallfundraising activities, and the first board meeting of the fall was held recently. Sackville Memorial Hospital Foundation: The first board meeting of the fall was held recently, and plans are under way for the fund raising campaign to be unveiled next month. BACK TO SCHOOL DAYS Planning for SERHA's second annual "Back to School Days" is well underway. Staff events are planned for the week of October 17th to 21st. Over 40 educational sessions are scheduled addressing topics such as: Wills & Thrills; Challenges of Raising Teens; Whistle While You Work; Burnout: Prevention from a Holistic Perspective; and many others. A wide range of SERHA's professional staff will be making many of the presentations as well as utilizing outside resources for some of the topics. In addition, many mandatory recertification programs will be offered throughout the week. Community events are popular again this year with 13 businesses already booked and 10 more confirming their participation. Thesesessionswillbe held throughout the fall. For the first time, SERHA partnered with School District 2 to offer healthy living sessions during the teachers' Professional Development Day at Mount Allison University on August 31st. A total of 6 health care professionals presented to over 1,500 teachers. Also new this year, SERHA will be partnering with the Concerned Citizens of The Moncton Hospital to offer health prevention sessions to the community. The organizing committee will meet next week to begin planning for this event. Both staff and community Back to School Days events are also being planned for SERHA facilities outside Moncton. ROLLING STONES CONCERT The Moncton Hospital took the lead in providing and coordinating the medical services at the recent Rolling Stones concert. This wasthe largest outdoor concert every held in Atlantic Canada with over 85,000 attending. The main objective for The Moncton Hospital, a major trauma and critical care centre in south-eastern New Brunswick, was to ensure everyone had a safe and enjoyable time. SERHA put its new mission statement-Leading in a Healthy and Vibrant Community- into practice. Almost 200 volunteers participated, including medical personnel from: Canadian Red Cross; St. John's Ambulance; Department of National Defense; Canadian Ski Patrol; paramedics from across New Brunswick; and staff from South-East Regional Health Authority. The bilingual medical services were busy mostly with minor ailments such as lacerations, sprains, and sunburns. Seventeen patients requiring additional treatment were transported to hospital. ACCREDITATION Four surveyors with the Canadian Council on Health Services Accreditation (CCHSA) will be meeting with 13 teams and visiting the majorityof SERHA's facilities the week of September 11th to 16th. A tremendous amount of work and effort has gone into the preparation for this survey by SERHA staff and volunteers. THREE YEAR BUSINESS PLAN As part of the Provincial Health Plan, the Minister announced that all RHAs will be required to produce a three-year regional health and businessplanbeginning with the 2006/07 fiscal year. The plan must be submitted to the Minister by September 30, 2005. As part of this process, the Department has requested the inclusion of SERHA's strategic plan and performance indicators, as well as detailed information on the health services SERHA offers and a comprehensive plan of our human and financial resources. Work on this plan begian in August and meetings are still underway with SERHA directors and chiefs to complete the submission. HEALTHY HOSPITAL INNOVATIVE PRACTICES Nancy Roberts, Vice-President Planning & Professional Services, will be representing SERHA at the Ontario Hospital Association's upcoming3rd annual Healthy Hospital Innovative Practices Symposium. As a result of SERHA's recognition as one of the Top 100 Employees in 2004 and 2005, we were invited to speak at this event as part of a Senior Leadership Panel to share business philosophies and cases on the importance of investing in a comprehensive, healthy workplace strategy which includes employee satisfaction, organizational culture, and individual employee health. AMBULATORY CARE/LABORATORY/TRAUMA CENTRE Construction of the new Ambulatory Care, Laboratory, Emergency, and parking facilities at The Moncton Hospital has begun in earnest. Thisphase ofthe project, estimated at approximately $14 million, includes site preparation, excavation, and construction of the building shell. This phase of the project is expected to be completed early in 2006. Detail specifications are being prepared for the second phase which will include all the mechanical, electrical, and interior finishes, and tenders are expected to be released in the fall of 2005. Discussions continue with the City of Moncton concerning the proposed closure of MacBeath Avenue. VOLUNTEER SERVICES A recent satisfaction survey revealed that the majority of SERHA's volunteers are very pleased with their volunteering experience andwould recommend to their friends and neighbors that they become a SERHA volunteer. Volunteers also indicated that their experiences have fulfilled their expectations and that SERHA is a great place to volunteer. While regular volunteers enjoyed a well-deserved holiday, student volunteers provided 700 hours service during the summer months. The ORCHID Award (presented to the exceptional student volunteer demonstrating Outgoing, Reliable, Confident, Heartfelt, Inspiring, and Dependable attributes) was awarded to three deserving students at a recent Recognition Luncheon. BOARD OF DIRECTORS Notification has been received from the Minister of Health & Wellness that the terms of office of Mr. William Comeau, Mr. Carl Ross, and Mrs. Kathleen McMullen have been extended for one additional year. Their terms will expire at the annual meeting of the Board in June, 2009. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, October 11, 2005, at the Rexton Curling Club, Rexton, NB.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[78]=new Array("about_us/htm/english/cs_200506.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY June 2005 NORTHUMBERLAND FAMILY MEDICINE EDUCATION & RESEARCH CENTRE SERHA is proud to be affiliated with Dalhousie University Medical School is providing family practice residency training to physicians. Dr. Preston Smith, Site Director of the Northumberland Unit, reported that during the 2004/05 academic year, there were 73 trainees at The Moncton Hospital-27 residents (15 family medicine and 12 specialty) and 46 medical students. This translates into 843 weeks of training and is one quarter of all New Brunswick Anglophone training. In 2005, residents in the Northumberland Unit received the highest marks among all Dalhousie University sites. One resident - Dr. Karma Klein - received the CFPC Residency Leadership Award. Residents also engage in excellent research projects which are highly relevant to hospital/community care. The Centre recently the Canadian Association of Medical Education "Certificate of Merit Award". HEALTH HUMAN RESOURCES Physician: A new ophthalmologist has been recruited to replace an ophthalmologist who will be phasing out his practice in preparation for retirement. In addition, a part time anaesthetist has agreed to become full time, and a phase-out plan is nearing completion for a general surgeon who will be replaced by a surgeon who has been doing a locum tenens. Recruitment continues in anaesthesiology, urology, neurology, and gastroenterology. Nursing: There are currently twelve vacant nursing positions including a combination of full time, part time, and temporary positions. Twelve new graduates will be arriving in May with an additional twelve to fourteen more coming in June. SURGICAL WAIT LIST The surgical wait list was 3,954 patients at the end of April, 2005, a slight decrease from the previous month. A number of initiatives are being put in place to address the waiting list and these should have a positive impact. FINANCIAL REPORT For the twelve-month period ended March 31 2005, the Authority showed a funding shortfall of $1,421,248 million compared to the expenditure plan projected funding shortfall of $6,776,725. This shortfall is $5,355,477 million less than the expenditure plan projection. AMENDMENTS TO BYLAWS The Board proposed several amendments to the Authority's bylaws relating to rules of order to be followed at meetings, voting by ballot, and clinical record review. These amendments are subject to final approval by the Minister of Health & Wellness. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Friends held its annual meeting recently at which time Mr. Sandy Gillis retired as Chairman as he has moved to Prince Edward Island. His significant contribution to the work of the Friends was acknowledged, and he will be missed. Officers for the coming year include: Barbara Tait, Chair; Larry Nelson, First Vice-Chair; Howard Easton, Second Vice-Chair; Les Parrott, Past Chair; Maria Cormie, Treasurer; and Linda Saunders, Secretary. Bennett and Albert County Hospital Foundation: At the Foundation's recent annual meeting, Mr. Harley Tingley was re-elected Chair. Laurette Kelly is the new Vice-Chair and Linda Saunders remains as Secretary Treasurer. Sackville Memorial Hospital Foundation: The following officers were elected at the Foundation's recent annual meeting: Kathleen McMullen, Chair; Bill Evans, Vice-Chair; Robert Inglis; Treasurer; and June Kerry, Secretary. BACK TO SCHOOL DAYS SERHA's second annual "Back to School Days" are being planned for the fall of 2005. Staff events will take place the week of October 17th, with community events scheduled for October and November. A wide range of topics will be covered, some of which include: communication skills for couples; emotions in the workplace; nutrition labeling and recipe adaptation; conflict resolution, ADHD; breast health, etc. BOARD MEETING SCHEDULE The Board received its 2005/06 meeting schedule. Public board meetings will continue to be held the second Tuesday of each month with the exception of July and August. The October, 2005, meeting will be held in Rexton, and the May, 2006 meeting will be held in Sackville. OFFICIAL OPENING-METHADONE PROGRAM The official opening of the Authority's methadone program will be held this week. This new program, recently approved by the Department of Health & Wellness, will provide a valuable service to those members of the community who are suffering from drug addiction. AMBULATORY CARE/LABORATORY/TRAUMA CENTRE PROJECT Demolition of the Beauséjour School and houses on MacBeath Avenue will commence in mid-July, with construction activity to begin in late July or early August. Detailed drawings are complete, tenders have been issued, and the progress of the project to date is encouraging. BEAUSEJOUR SCHOOL CLOSING The Beauséjour School recently held an event marking its closure at the end of the current school year. At that time, SERHA recognized the sentimental value this building has for many in the school community. It was announced that the Authority will be placing a suitable commemoration in the immediate vicinity of the site of the existing Beauséjour School. Details of just what that will be will be worked out with representatives of the Authority and the school, and a suitable recognition event will be planned at the appropriate time. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, September 13, 2005, in Room 6-A of The Moncton Hospital.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[79]=new Array("about_us/htm/english/cs_200505.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY May 2005 ALBERT COUNTY HEALTH & WELLNESS CENTRE Community Health Centres (CHCs) are organizations which provide primary health care services which incorporate population health, health promotion, disease and injury prevention, wellness care, chronic disease management across the lifespan, community development, a wide range of community programs and services, interdisciplinary teams, and intersectoral action on health. CHCs are designed to be a model of service delivery based on the principles of primary health care. The Albert County Health & Wellness Centre currently provides a wide range of services, some of which include phlebotomy, physician services, diabetic and foot care clinics, physiotherapy, x-ray services, well woman clinics, etc. There are also community partnerships with local schools, senior and special care homes, Albert County Exhibition, and community outreach education sessions. With an excellent team of skilled health care professionals, the Centre will continue to evolve and enhance the services it already provides to the residents of the lower Albert County area. MAMMOGRAPHY ACCREDITATION As equipment, financial and professional resources have become available, mammography accreditation has been pursued. SERHA now meets all recommendation of the Canadian Association of Radiologists, and will be preparing a submission for accreditation later this year. SERHA has always been actively involved in ensuring the highest standards are met in both diagnostic and screening mammography services, and women have no reason to be alarmed with the services offered. HEALTH HUMAN RESOURCES Physician: A new cardiologist has arrived, and approval has been received for several new billing numbers: three family practice; one orthopedics; one urology; and one dermatology. Some of these positions have already been filled and recruitment is underway for others. Recruitment continues in anesthesiology. Nursing: There are currently 8 full time, 2 part time, and 3 temporary vacant nursing positions. Twelve new graduates will be arriving in May with more coming in June. Health Professions: Two new pharmacists will be joining the staff this summer with another one returning from maternity leave. The Authority was pleased to announce that SERHA will become a clinical pharmacy practice training site for the Canadian Armed Forces, and one pharmacist will be joining us in May. Recruitment continues in physiotherapy, speech language pathology, and respiratory therapy. Surgical Wait List: The surgical wait list was 4,088 patients at the end of March, 2005, a slight increase from the previous month. Staff continues to explore various initiatives to optimize operating room time in order to address the waiting list. Summer Bed Plan: Each summer there are planned bed closures to allow for staff and physician vacations, plus the fact that some patients prefer not to have elective procedures during the summer months. This summer 35 beds will be closed on the 5200 unit during which time extensive renovations will be undertaken. These closures will be in effect from July 1st to after Labour Day in September. The summer closures are in addition to the 28 beds which have been closed as mandated in the Provincial Health Plan. AMBULATORY CARE PROJECT Detailed plans for the new ambulatory care/laboratory/emergency facilities at The Moncton Hospital were unveiled on Monday, May 2, 2005, with Premier Bernard Lord and other dignitaries present. The target date for issuing tenders is May, 2005, with construction to begin in July, 2005. STRATEGIC PLAN The Board recently approved its 2005/09 strategic plan "A Healthier Tomorrow", and it includes the SERHA's mission, vision, values, strategic priority areas, and key objectives. The plan will be officially presented at the Board's Annual Meeting on June 21, 2005. REGIONAL HEALTH CAUCUS Representatives of the Board, Executive Management Team, and Medical Staff met recently with the MLAs representing Health Region 1. As usual, there was a good exchange of information, and topics discussed included: Provincial Health Plan; 2005/06 expenditure plan; physician recruitment; redevelopment project, etc. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The "Swing into Spring" gala dinner and dance held on April 23rd in celebration of the Foundation's 40th anniversary was a tremendous, sold-out success. The evening netted $50,000 for the Foundation, far exceeding expectations for the first-time event. The annual Hillsborough Fashions Gala in support of the Katherine Wright Wellness Centre and the cause of breast health was once again a resounding success. Hats of to Cindy Hewitt and her team for their dedication and hard work. The Annual Meeting of the Friends will be held on Thursday, May 25th at 1200 in meeting room 6-A of The Moncton Hospital. Bennett and Albert County Hospital Foundation: The Board will hold its annual meeting on June 7th at 7:00 PM at the Albert County Health & Wellness Centre. The spring edition of "Foundation Focus" will be distributed to all households in the area served by the Centre in mid-May. Sackville Memorial Hospital Foundation: The year end tally of funds raised for the "Give Comfort" campaign for palliative care stands in excess of $55,000 on a goal of $48,000. EXPANDED SERVICES Starting on May 7th, Medical Day Care at The Moncton Hospital has extended its hours permanently to address the needs of patients and reduced bed capacity. The hours will be from 0730 hrs. to 1130 hours on Saturday, Sunday, and statutory holidays. Such services as dressing changes, administration of medications, and consultations will be available during these additional hours. ISABEL ADAMS AWARD The Isabel Adams Award for Excellence in Perioperative Nursing has been awarded to Mrs. Sandra Poirier, a long-time member of the staff of The Moncton Hospital. The award is presented to an outstanding perioperative nurse who through commitment has made a significant contribution to operating room nursing. The award is presented every second year at the national conference of the Operating Room Nurses Association of Canada. BOARD OF DIRECTORS Mr. William Comeau and Mr. Carl Ross have been reappointed to the Board of Directors for an additional three year term which will expire at the annual meeting in June, 2008. Mrs. Kathleen McMullen has been appointed to a three year term on the Board effective at the Annual Meeting in June, 2005. She replaces Mr. Walter Minshull who did not offer for reappointment. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, June 21, 2005, in Room G-1 of The Moncton Hospital. The regular monthly meeting will be held at 1800 hours followed by the Annual Meeting in Theatre A at 1930 hours.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[80]=new Array("about_us/htm/english/cs_200504.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY April 2005 LIGHT BULB AWARD One of the finalists in SERHA's annual Light Bulb Award competition for excellence in Quality Improvement was "What To Expect" - a brochure on how to manage end of life situations. The brochure, developed by Extra Mural Services, outlines the various physical and emotional changes which will take place in the dying patient, and offers guidance in caring for a loved one at this difficult time. HOSPICE PALLIATIVE CARE OF GREATER MONCTON INC. Hospice Palliative Care is a 100% community funded, non-profit organization which provides free programs and services to meet the non-medical needs of dying people and their families. Staff and volunteers work with the medical team to ease suffering and improve the quality of living and dying by providing practical, emotional, and bereavement support. Hospice Palliative of Greater Moncton can be reached at 869-6743 or 1-888-937-4968. 2005/06 EXPENDITURE PLAN The Board recently approved its 2005/06 expenditure plan totaling $163,829,000. The plan has been submitted to the Minister of Health & Wellness for his approval. FINANCIAL REPORT For the eleven-month period ended February 28, 2005, the Authority showed a funding shortfall of $3 million compared to the expenditure plan projected funding shortfall of $6.4 million. This shortfall is $3.4 million less than the expenditure plan projection. Current projections for 2004/05 are that our funding shortfall will be in the $1 million range at year end as compared to our original projection of $6.8 million. HEALTH HUMAN RESOURCES Physician: Recruitment in anaesthesiology continues to be the biggest challenge for the Authority. A new cardiologist has arrived, and the Authority continues to require additional billing in numbers in Family Practice to fill pending retirements in the Department. Recruitment continues in: geriatrics; neurology; gastroenterology; and urology. Nursing: There are currently 8 full time, 9 part time, and 8 temporary vacant nursing positions. It is anticipated that some nursing students who will be graduating this year will be employed by the Authority to fill vacancies. Health Professions: Current recruitment challenges are in pharmacy, physiotherapy, speech language pathology, and respiratory therapy. AMBULATORY CARE PROJECT Detailed planning for the new ambulatory care/laboratory/emergency facilities at The Moncton Hospital continues. The target date for issuing tenders is May, 2005, with construction to begin in July, 2005. SURGICAL WAIT LIST The surgical wait list stood at 4,033 at the end of February, 2005, slightly higher than the previous month. SERHA continues to review current procedures with the objective of enhancing the flow of surgical cases through the operating rooms. STRATEGIC PLAN The Board approved its 2005/09 strategic plan "A Healthier Tomorrow". The plan includes the SERHA's mission, vision, values, strategic priority areas, and key objectives. A communication and implementation plan is now being developed and details will be released in the near future. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The "Technology for Urology" campaign has now officially concluded having raised over $460,000 on a goal of $400,000. Much of the equipment funded by the campaign has already been delivered and is in use. Urologist Dr. Troy Sitland credits the equipment provided by the campaign with having been a critical factor in the recent recruitment of a new urologist. Ticket sales are brisk for the Friends 40th Anniversary "Swing Into Spring" semi-formal gala dinner and dance which will be held at the Delta Beausejour on Saturday, April 23, 2005. A limited number of tickets are still available at $125 per person or a table of eight for $1,000 and can be purchased by contacting the Foundation office at 857-5488. The annual Hillsborough Fashions Gala in support of the Katherine Wright Wellness Centre and breast health will take place on Friday, May 6, 2005. Tickets are $25.00 each and are available at the Friends Lobby office or the Capitol Theatre. The foundation recently purchased additional equipment for interventional radiology which permits the radiologist to treat lesions in the liver by means of a procedure available up to now only in Halifax. The Friends recently awarded 34 spring education grants to staff of The Moncton Hospital totaling $9,450. Bennett and Albert County Hospital Foundation: The Board met recently to discuss future fund raising plans and an upcoming newsletter to the community. Sackville Memorial Hospital Foundation: The foundation is in the process of refining its organizational structure, and new terms of reference for all committees have been approved. PHARMACY RESIDENCY MEETING The Canadian Hospital Pharmacy Residency Board has granted accreditation to SERHA's Pharmacy Residency Program. The term of the accreditation is to December 31, 2008 with a status report required in two years. SERHA and the Pharmacy Department were commended for ". . . its continued support and participation in residency training", and were encouraged to continue with enhancements to the presidency program and pharmacy services. BOARD OF DIRECTORS Mr. Damon Goodwin has been appointed to the Board of Directors to fill the vacant elected position from the Town of Riverview. The terms of office of three of the Minister's appointments to the Board expire at the annual meeting in June, 2005, and he has been asked to make appointments to these positions. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, May 10, 2005, at the Fundy Curling Club in Riverside-Albert, NB. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[81]=new Array("about_us/htm/english/cs_200503.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY March 2005 LIGHT BULB AWARD One of the finalists in SERHA's annual Light Bulb Award competition for excellence in Quality Improvement was "Clean-Up of Chemo Spills". Accidental spills of chemo therapeutic agents are dangerous and a project was undertaken to educate staff on procedures to clean up such spills. Through the joint efforts of staff from Housekeeping, Community Relations, Chemo Clinic, and Occupational Health, an educational video was developed which will become part of general staff orientation. BED CLOSURES SERHA's plan to close 28 beds at The Moncton Hospital as mandated by the Provincial Health Plan has been approved by the Department of Health & Wellness. All 28 beds have now been closed. Discussion with the New Brunswick Nurses Union have occurred and the eighteen nursing staff who are directly affected have been deployed into vacant positions within the Authority. Discussions with CUPE are ongoing regarding processes and opportunities for the two CUPE displaced staff who are affected by the closures. REGIONAL HEALTH CAUCUS Representatives of the Board of Directors, Executive Management Team and Medical Staff met recently with Liberal Party MLAs representing Health Region 1. This presented an opportunity for an exchange of information, and topics discussed included: The Moncton Hospital's Ambulatory Care/Laboratory/Emergency Centre; the Provincial Health Plan; recruitment of health professionals; and the cardiac catheterization laboratory. HEALTH HUMAN RESOURCES Physician: Recruitment in anaesthesiology continues to be the biggest challenge for the Authority. In addition, three new family medicine billing numbers are required immediately as a result of pending retirements in the Department. Recruitment continues in: geriatrics; cardiology; neurology; gastroenterology; and urology. Nursing: The process for relocation of nurses as a result of the bed closures has been completed and all nurses who are being displaced have chosen the option they wanted. There are thirty vacant positions posted at the present time. Health Professions: Current recruitment challenges are in pharmacy, physiotherapy and respiratory therapy. Pharmacy recruitment, in particular, is difficult as the health care sector cannot compete with private industry with respect to salary. AMBULATORY CARE PROJECT With confirmation of the parking facility, the authority is now able to complete a site plan including positioning of the new facility, traffic circulation on-site and the proposed closure of a portion of MacBeath Avenue. Detailed cost estimates are now being prepared based on a construction element by element review. In addition, a detailed equipment acquisition and transfer process is being developed to ensure a smooth transition to the new facility and that the necessary equipment is in place. FINANCIAL REPORT For the nine-month period ended January 31, 2004, the Authority showed a funding shortfall of $2.9 million compared to the expenditure plan projected funding shortfall of $5.6 million. This shortfall is $2.7 million less than the expenditure plan projection. Current projections for 2004/05 are that our funding shortfall will be in the $3.5 million range at year end as compared to our original projection of $6.8 million. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: Planning continues for the Friends 40th Anniversary "Swing Into Spring" semi-formal gala dinner and dance which will be held at the Delta Beausejour on Saturday, April 23, 2005. Tickets are now available at $125 per person or a table of eight for $1,000 and can be purchased by contacting the Foundation office at 857-5488. Applications are being accepted for the first time for the Friends Community Health Research and Education Endowment Fund. The purpose of the fund is to: provide funding for community-based health research and education within SERHA; support the Northumberland Family Medicine Teaching Unit in developing evidence-based practice; promote SERHA as a leader in evidence-based health care; and work collaboratively with other funding agencies. The annual Hillsborough Fashions Gala in support of the Katherine Wright Wellness Centre and breast health will take place on Friday, May 6, 2005. Tickets are $25.00 each and are available at the Capitol Theatre. Bennett and Albert County Hospital Foundation: Dr. Ron Garston, a family physician at the Albert County Health & Wellness Centre, was welcomed as a new board member at the Foundations recent meeting. Sackville Memorial Hospital Foundation: Guests at the Foundation's recent Open House were impressed with the beautiful décor and warm, home-like atmosphere of the new palliative care suite provided through the generous response to the 2004 "Give Comfort" campaign. The Foundation is planning for its largest and most ambitious campaign to date to advance the quality of health care in the Tantramar region, and details will be forthcoming at a later date. The President of the Sackville Memorial Hospital Healthcare Auxiliary announced that in celebration of the auxiliary's 60th anniversary, they will commit $52,000 to this new initiative for the purchase of a portable, digital radiography unit. TRANSFUSION MEDICINE SPECIALIST Ms. Anne Robinson, Clinical Specialist-Transfusion Medicine, has been asked by the Department of Health & Wellness to serve as the project consultant for the implementation of the CSA Blood Standards project. NORTHUMBERLAND FAMILY MEDICINE TEACHING UNIT Dr. Preston Smith, Site Director of the Northumberland Family Medicine Teaching Unit, is pleased to announce that we have successfully filled all seven of our first year residency positions in Family Practice. Furthermore, this year six of our seven positions have been filled by Dalhousie University graduates. It is certainly a vote of confidence that Dalhousie graduates have chosen our program. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, April 12, 2005, in Room 6-A of The Moncton Hospital. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[82]=new Array("about_us/htm/english/cs_200502.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY February 2005 FINANCIAL REPORT For the eight-month period ended December 31, 2004, the Authority showed a funding shortfall of $1.8 million compared to the expenditure plan projected funding shortfall of $5.4 million. This shortfall is $3.6 million less than the expenditure plan projection. Current projections for 2004/05 are that our funding shortfall will be approximately $3-$3.5 million at year end as compared to our original projection of $6.8 million. LIGHT BULB AWARD WINNER The Light Bulb Award is presented annually to the quality improvement team which has best applied the quality process to improve a component of patient care and/or service. This year's winner was the Food Service/Speech & Hearing Team for its project on "Thickened Liquids". The object of the study was to improve care to patients with CVA or neurological disease who easily aspirate on thin liquids. The solution was to develop standards for consistency of thickened liquids for these patients, and to provide staff training in the preparation of the liquids. The key to success as identified by the team was a multidisciplinary approach to the problem, the use of established quality improvement tools, and communication/training/education. The positive outcome of this initiative was an improvement in the quality and safety of patient care at SERHA. REGIONAL HEALTH CAUCUS SERHA officials met recently with a representative of the MLAs of health region 1. This presented an opportunity to discuss such topics as The Moncton Hospital's Ambulatory Care Centre, the Provincial Health Plan, physician recruitment, etc. HEALTH HUMAN RESOURCES Physician: A new medical oncologist, a respirologist, and a family physician have begun new practices within SERHA. Recruitment continues in: anaesthesia; geriatrics; cardiology; neurology; gastroenterology; and urology. Nursing: Postings for vacant nursing positions have been on hold pending determination of the staffing impact of the bed closures mandated in the provincial health plan. Health Professions: As of January, 2005, vacant permanent positions include: 3 pharmacists; 2 physiotherapists; and a .5 respiratory therapist. There are vacant temporary positions in pharmacy; physiotherapy, respiratory therapy, and speech language pathology. SURGICAL WAITING LIST The quarterly summary report for surgical waiting lists for the Province indicates that SERHA has the highest percentage of urgent and elective cases on the list. The impact of the CUPE strike last fall is still being felt as it has been impossible to catch up from the extended OR closures during the strike. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Technology for Urology campaign is very near its goal of $400,000. The Friends are celebrating their 40th anniversary of fundraising for health care in 2005. As part of the year of celebration, the foundation will host "Swing Into Spring", a semi-formal, gala dinner and dance at the Hotel Beausejour on Saturday, April 23, 2005. This will be an evening of fine dining, dancing to the Doug Peneau Band, and a silent auction. Tickets are $125 or a table of eight for $1,000, and proceeds will go towards new equipment for The Moncton Hospital. Contact the Foundation office at 857-5488 for tickets. Bennett and Albert County Hospital Foundation: Future fundraising plans will be the main topic of discussion at the February meeting of the Foundation board. Sackville Memorial Hospital Foundation: The Foundation is planning a donor recognition Open House for Sunday, February 20, 2005, at 1:30 PM. Donors and the public will have an opportunity to view the new palliative care suite provided through the generous response to the 2004 "Give Comfort" campaign. CROWN CORPORATIONS COMMITTEE SERHA appeared before the Crown Corporations Committee on January 26th and reported on activities during the 2003/04 fiscal year. AMBULATORY CARE PROJECT Approval for financing the underground parking facility has now been received. Detailed cost estimates for the entire project will be available by mid-February following which detailed specs will be prepared for tendering in April or May with construction to begin in June, 2005. QUALITY OF WORKLIFE PULSE SURVEY The Canadian Council of Health Services Accreditation and the Ontario Hospital Association has launched its Quality of Work Life Indicators Project. SERHA has been chosen to participate in this research survey as the only representative for Atlantic Canada and one of 17 exemplary healthcare organizations from across Canada. For a one-month period in January/February, SERHA staff, physicians and volunteers will be completing a confidential, on-line questionnaire which addresses quality of work life issues. Results will be communicated to the staff as soon as they are available, and the information will be used to help direct our future priorities to ensure that SERHA remains one of Canada's best places to work. APPOINTMENT TO BOARD OF DIRECTORS Mr. Carl Ross, previously elected to the Board to represent the Town of Riverview and now ineligible to fill that position as he has moved from the town, has been appointed by the Minister of Health & Wellness to fill a vacant ministerial position on the Board. His appointment will expire at the annual meeting of the Board in June, 2005. SERHA PHYSIOTHERAPISTS RECOGNIZED Two of SERHA's physiotherapists, Connie Bartlett and Shirley Smith, have been chosen for the 2004 Dalhousie University School of Physiotherapy Clinical Education Awards. SERHA offers a five-week clinical rotation for students of the School of Physiotherapy and Ms. Bartlett and Ms. Smith act as mentors for the program. In announcing the awards, the Director of the Dalhousie School of Physiotherapy, said: "I am most appreciative of the commitment to clinical education that the physiotherapists at The Moncton Hospital have towards our students". SERHA congratulates Connie Bartlett and Shirley Smith for this achievement. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, March 15, 2005, in Room 6-A of The Moncton Hospital. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[83]=new Array("about_us/htm/english/cs_200501.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY January 2005 STRATEGIC PLANNING The review and analysis of responses from the strategic planning questionnaires has commenced. Once completed a facilitated session will be conducted with the SERHA Board early in February to prioritize objectives for each of the 4 strategic priorities: Healthy Communities and Healthy Workplaces Best Possible Health Care and Services Integrate Knowledge, Research and Innovation Partnerships to Improve Health Population health, demographics, and health system efficiency statistics, for Health Region 1, along with the feedback received from the questionnaires will all be utilized as part of the objective setting process. A very acceptable response rate was attained with close to 500 participants contributing to the process; the breakdown of respondents was ~ 50% residents and stakeholders; and ~50% staff and physicians. FINANCIAL REPORT For the eight-month period ended November 30, 2004, the Authority showed a funding shortfall of $834,713 compared to the expenditure plan projected funding shortfall of $5.2 million. This shortfall is $4.3 million less than the expenditure plan projection. Current projections for 2004/05 are that our funding shortfall will be approximately $3-$3.5 million at year end as compared to our original projection of $6.8 million. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Technology for Urology campaign as raised in excess of $350,000 toward the goal of $400,000. The new prostate ultrasound machine which was purchased with campaign funds arrived early in January and was immediately put into service. The clarity of the digital images it produces is far superior to the capabilities of the old equipment. Bennett and Albert County Hospital Foundation: The Foundation Board joined SERHA in hosting an Open House for the community at the Albert County Health & Wellness Centre on December 21, 2004. Sackville Memorial Hospital Foundation: The Board will hold its first meeting of the year on January 10th, and planning for a spring fund raising program will be a major agenda item. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, February 8, 2005, in Room 6-A of The Moncton Hospital. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[84]=new Array("about_us/htm/english/cs_200412.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY December 2004 BACK TO SCHOOL DAYS SERHA's first Back to School Days held this fall was an overwhelming success. The focus for the events was two-fold: staff and community. Staff: During the week of September 13th-17th, 62 in-service/presentation sessions were held with in excess of 800 staff members attending. Topics included: mandatory skills training; health & wellness promotion, financial planning, legal issues; drug use; hobbies; customer service; self-improvement; educational opportunities; occupational health issues; cultural awareness; research; women's, children's and men's health; antibiotic resistance; nutrition information; and many more. A total of forty individuals, primarily staff members, conducted the sessions. Sharon Dunphy, Chair of the organizing committee said: "We almost consider this an extracurricular activity in that it is not in any of our job descriptions. It is something that we strongly believe in for our staff, and we certainly feel that it's the beginning of something great in the future". Community: This was a new, proactive approach to health promotion and prevention in the community through partnering with local businesses to offer free employee educational sessions. Instead of going "back to school" in a classroom, SERHA took in-house training to local businesses. The program spanned a two-month period beginning in October, and twenty-one local businesses participated. A total of 28 healthy living sessions were given on a variety of topics including: nutrition; stress management; back pain; influenza immunization; breast health; and depression. The program also included visits to seniors' residences where topics included: successful aging; socializing and independence; and physical wellness. All presentations were done by SERHA staff who willingly volunteered their time and talents to take these very important health care topics out into the community we serve. BOARD MEMBERSHIP The elected member from the Town of Riverview, Mr. Carl Ross, has moved from the Town, therefore, in accordance with the regulations under the Regional Health Authorities Act, his seat on the Board becomes vacant effective immediately. Also in accordance with the regulations, the Minister of Health & Wellness will be asked to appointment a replacement to complete the term of office. Mr. Ross has been appointed by the Minister to a vacant ministerial appointment on the Board. HEALTH HUMAN RESOURCES Physician: The Authority has successfully recruited a third oncologist and a second respirologist, and recruitment continues for new physicians in the specialties of anaesthesiology; urology, gastroenterology, neurology, and geriatrics. Nursing: There are currently five full time, three part time, and five temporary nursing vacancies within SERHA. Staffing levels in nursing are the best they have been in a number of years. Health Professionals: Current vacant positions include: three full time pharmacists; and temporary positions in audiology; pharmacy, physiotherapy, and speech language pathology. AMBULATORY CARE PROJECT The architect has completed the design concept for the new facilities which will lead to detailed architectural planning in preparation for construction tenders to be released in the spring of 2005, Construction is still on schedule to commence in June, 2005. FINANCIAL REPORT For the seven-month period ended October 31, 2004, the Authority showed an operational surplus of $156,471 compared to a projected funding shortfall of $4.6 million for the period. The projected funding shortfall for the fiscal year was $6.8 million, and current projections are that the shortfall will be approximately $3 million at year end. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The total raised through the "Technology for Urology" campaign has reached $255,000 on a goal of $400,000. Because of an equipment breakdown, the new prostate ultrasound machine has been ordered at a cost of $65,000. A sterilizing machine, also part of the campaign, has already been purchased and is now in use to meet a similar urgent need. The foundation recently hosted its annual donor dinner for contributors whose names appear on the donor wall in the lobby of The Moncton Hospital. Bennett and Albert County Hospital Foundation: The newsletter, Community Focus, was distributed to all households in the area served by the Albert County Health & Wellness Centre in November, The foundation will join SERHA in hosting an Open House for the community on December 21st from 1330 hrs. to 1500 hrs. Sackville Memorial Hospital Foundation: The foundation's newsletter will be circulated throughout Sackville and surrounding communities in mid-December. As a result of its strategic planning review, the foundation board has revamped its committee structure and is now developing terms of reference for each. STRIKE RECOVERY PLAN Many efforts have been put in place to deal with the backlog that resulted from the CUPE strike. Both Laboratory and Diagnostic Imaging have increased their working hours and by the end of November were successful in catching up on all lost time. Medical Day Care also implemented several initiatives to make up for cancelled appointments and is now current with appointments. The OR was successful in recruiting an extra anaesthesiologist for a defined period but has been unable to completely recover all the lost OR time. Ongoing efforts to recruit additional anaesthesiologists are in place. SERHA STRATEGIC PLAN SERHA successfully the Strategic Planning Process on Tuesday November 16th. Five focus groups meetings held the week of November 29th were attended by selected staff and stakeholders Questionnaires for completion were available on line, and communications encourage completion were published in local papers and sent electronically to major employers in the South-East Region. An on-site visit to a local high school computer class to review the website and fill out the questionnaire on-line was also carried out and analysis of responses will be conducted January with the final anticipated to be early in the New Year. SANTE EN FRANCAIS The annual meeting was held in Fredericton on December 3rd & 4th with forty delegates from across the province attending. Mr. Eugene LeBlanc, a member of SERHA Board of Directors, is a member of the Executive Committee of the provincial branch. Santé En Français is a national organization whose goal is to ensure that bilingual health care services are available across the country MENTAL HEALTH/PUBLIC HEALTH There is no date for the transfer of some of these services to the regional health authorities. Work is still being done provincially as well as regionally in preparation for transfer. It is not anticipated that the transfer date will be set in the near future. SMOKING LEGISLATION Following the CUPE strike, the Authority took steps to ensure that SERHA facilities comply with the Smoke Free Places Act. Smoking is now only permitted in designated outdoor areas. ORPHAN PATIENT REGISTRY The orphan clinic evolved into a registry where patients were allocated to new family practices, and this resulted in better continuity of care than an orphan clinic would have provided. The registry has given us the opportunity to appreciate the number of patients without primary care physicians and a route to finding them one. Since the registry began, we have been successful in finding between 4,000-5,000 patients a family physician. By next month there will still be 1,000 on the list, and as new family practice billing numbers become available and family physicians are recruited, the list will be reduced. EARLY LANGUAGE SERVICES "Talk with Me/Parle-Moi" is a New Brunswick Early Language Program piloted in regional health authorities in regions 2 and 6. It has now been approved for provincial implementation and funding will be received for implementation at SERHA commencing April, 2005. Provincial Early Language Services (ELS) is a community-based initiative intended to improve early speech and language development in young children through: early identification; early education; training of parents, caregivers, and others; and early referral, when necessary, to professionals for assessment and treatment. The regionally-delivered ELS will focus on capacity building and prevention within the community to promote strong communication development in pre-school children and to prevent delayed or disordered communication development. METHADONE SERVICES The provincial government has announced that South-East Regional Health Authority will receive funding to start a Methadone Maintenance Program beginning April 1, 2005. We currently provide some assistance to a methadone prescription clinic, and this new funding will provide full methadone services, including counselling.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[85]=new Array("about_us/htm/english/cs_200411.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY November 2004 FINANCIAL REPORT For the five-month period ended August 31, 2004, the Authority showed a funding shortfall from operations of $845,449 compared to the expenditure plan projected funding shortfall of $4,023,273 million. This shortfall is $3.2 million less than the expenditure plan projection. REDEVELOPMENT PROJECT The Redevelopment Project at The Moncton Hospital is progressing on schedule. Work has begun on detailed drawings, and it is anticipated that construction will commence in the summer of 2005. The Authority hopes to unveil a full set of plans in the near future. MEETING WITH HEALTH REGION 1 MLAs A meeting was held recently with the MLAs representing Health Region 1 and members of the SERHA Board, Management Staff, and Medical Staff. The MLAs were updated on the impact the CUPE strike had on operations at The Moncton Hospital, and concerns were expressed with respect to dealing with the backlog. There was also discussion on the Provincial Health Plan, and in particular the challenges associated with closing 28 beds at The Moncton Hospital. This is a forum for exchange of information, and MLAs are appreciative of the opportunity to discuss the delivery of health care in Region 1 South-East. HEALTH HUMAN RESOURCES Physician: The Authority is pleased to announce that two family physicians have begun practice in Rexton, NB., which will significantly increase physician coverage to residents of that area. Recruitment continues for specialists in anaesthesia, cardiology, gastroenterology, and geriatrics. Nursing: There are currently four (4) fulltime, three (3) part time, and seven (7) temporary nursing vacancies within the Authority. Health Professions: Three (3) full time pharmacist positions are currently vacant, as well as several temporary vacancies due to maternity and sick leaves. Nurse Practitioner: The Authority's first nurse practitioner has begun her employment and is associated with a group of our salaried family practitioners who work together to address patients without a family physician. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Friends officially launched this year's annual campaign "Technology for Urology". The goal is to raise $400,000 for the purchase of equipment which will advance capabilities in the diagnosis of prostate cancer in men and other technology which will benefit the diagnosis and treatment of urological disorders in both men and women. The year 2005 marks the 40th anniversary of the Foundation, and suitable celebrations are being planned. Bennett and Albert County Hospital Foundation: The Foundation's newsletter, Foundation Focus, will be distributed to all households in the area served by the Albert County Health and Wellness Centre the second week of November. Sackville Memorial Hospital Foundation: The Board recently approved the purchase of a selection of furnishings for the Palliative Care Room from the proceeds of last spring's Give Comfort campaign. The patient bed and other comfort items for use in the hospital and by the Extra Mural program have already been purchased. SERHA STRATEGIC PLAN SERHA is very pleased to be launching the 2004/05 to 2009/10 Strategic Planning Process on Tuesday, November 16th. A vital part of the strategic planning process will be input from staff, stakeholders and the general public on the future direction of the Authority. SERHA has developed several questionnaires for the staff, general public and key stakeholders to help solicit their input and, in addition, will be holding a number of round table discussions. Everyone's input can help lead us to a Healthier Future and those individuals the survey on-line can register to win one of the many generously-donated Living prizes. Visit www.serha.ca to complete the online questionnaires. All information gathered will be kept strictly confidential. PROVINCIAL HEALTH PLAN-BED REDUCTIONS As mandated by the Provincial Health Plan, a plan for closing 28 beds at The Moncton Hospital has been completed and has been communicated to staff and the Board. The beds will be closed on a gradual basis by April 1, 2005. Initiatives to support the bed reductions are currently being developed and explored with the Department of Health & Wellness. STRIKE RECOVERY PLAN In order to address the backlog from the recent CUPE strike, the Authority will be working with the Department of Health & Wellness on a number of initiatives. These initiatives will focus on: cancelled operating room cases; cancellation and delay of diagnostic procedures and laboratory tests; and medical day care services which were postponed. 3M HEALTH CARE QUALITY TEAM AWARDS The 3M organization annually invites health care organizations from across Canada to submit health care quality team initiatives for inclusion in their annual report. SERHA is pleased to announce that one of its health care quality team initiatives has been chosen for an award this year: "MRSA: Preventing the Spread". This project was also the winner of this year's Light Bulb Award which is presented annually for the Authority's outstanding quality improvement project. CANADIAN PSYCHIATRIC ASSOCIATION The Authority is pleased to announce that one of its long-time physicians, psychiatrist Dr. Asad Mahmud, has been installed as President of the Canadian Psychiatric Association. Congratulations are extended to Dr. Mahmud on achieving this high office in his professional organization. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, December 14, 2004, in Room 6-A of The Moncton Hospital. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[86]=new Array("about_us/htm/english/cs_200410.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY October 2004 FINANCIAL REPORT For the five-month period ended August 31, 2004, the Authority showed a funding shortfall from operations of $1.1 million compared to the expenditure plan projected funding shortfall of $3.5 million. This shortfall is $2.4 million less than the expenditure plan projection. PETITCODIAC HEALTH CENTRE The Petitcodiac Health Centre provides office space for three physicians and one dentist. There is also a private physiotherapy clinic on site as well as offices for Extra Mural Services. In addition to providing support to the physicians, the clinic offers such services as: phlebotomy, flu clinics; foot care; dietitian; and counseling services in conjunction with local schools and churches. The clinic is on-line with the Authority's computerized system for patient, staff and financial information. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Taylor Ford "Hit It Fore Health" golf tournament was a huge success once again this year raising $37,000 for the Friends. A number of activities have been postponed due to the current CUPE strike, including the official launch of this year's annual campaign and the direct mail appeal to previous donors. In addition, donations to the Friends cannot be processed nor receipts issued for the duration of the strike. Harrison Trimble High School's Trojan Trek was held recently and the funds raised will go to the Neonatal Intensive Care Unit. Bennett and Albert County Hospital Foundation: The Foundation's Board met recently and approved a project as their part in a major fund-raising initiative. This will be announced at a later date. Sackville Memorial Hospital Foundation: The main focus of a recent Board meeting was approval of a group of projects for a major fund-raising initiative to be announced at a later date. CUPE STRIKE There are significant daily challenges to be addressed and the Authority is struggling to cope with the CUPE strike now entering its third week. The Emergency Department continues to care for patients as they arrive, and emergency and some urgent cases are being done in the operating rooms. While most outpatient clinics have been closed, some remain open for urgent cases. Cancellation of elective surgery and clinic visits are of major concern, and every attempt will be made to clear the backlog following the strike. Daily advertisements are still being run in the press to update the public on what is open and what is closed. SOUTH-EAST REGIONAL HEALTH AUTHORITY STRATEGIC PLAN Work continues on the development of a new Strategic Plan for South-East Regional Health Authority. The consultation process with the community, organizations, stakeholders, and staff has been delayed from its mid-October target launch date because of the CUPE strike, however, this will get under way as soon as possible following the end of the strike. PROVINCIAL HEALTH PLAN A plan for closing 28 beds at The Moncton Hospital is nearing completion and will be announced later in the fall. Development of terms of reference and membership of provincial-level committees to address other aspects of the plan is under way. RESEARCH DAY A very successful Dr. Donald I. MacLellan Research Day was held on September 24th with 105 in attendance. Keynote speakers were Dr. Rodney Ouellette who spoke on "Medical Research in New Brunswick: Inventing the Wheel", and Dr. Mary Ensom whose presentation was focused on "Research for Beginners: From Clinical Problem to Research Proposal". Winner of the oral abstract was Shyanne Reid, RN, BN, MScN for "Living on the Streets: A feminist Narrative Study of Health and Homelessness Among Adolescent Girls". Winner of the poster abstract was Beverly Oliver Leger, BSc, OT, MPH for "Workplace Wellness and Its Measurement: A Systematic Review of Randomized Controlled Studies". Hon. Claudette Bradshaw and Mrs. Alberta MacLellan presented the prizes. BACK TO SCHOOL DAYS The Authority's first-ever staff Back to School Days held last month was a resounding success. Over 800 members of the staff attended some 62 sessions offered on a wide range of topics from mandatory re-certification to relaxation techniques to smoking cessation to flower arranging to nutrition and much more. Plans are already underway for next year's event. Community Back to School Days have commenced and there is a great deal of interest in the community. Authority staff will visit seniors homes and various locations within the business community to address health and wellness issues facing seniors and those in the workplace. TOP 100 EMPLOYERS The Authority is very pleased that for the second year in a row it has been named among Canada's Top 100 Employers by McLean's magazine. SERHA placed in the Top 10 in two categories: Promoting Women and Seasoned Employees. Congratulations to all staff for without them this would not be possible. BOARD OF DIRECTORS MEETING The next meeting of the Board of Directors of South-East Regional Health Authority will be held on Tuesday, November 9, 2004, in Room 6-A of The Moncton Hospital. Members of the public are welcome to attend.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[87]=new Array("about_us/htm/english/cs_200409.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY September 2004 FINANCIAL REPORT For the four-month period ended July 31, 2004, the Authority showed a funding deficit from operations of $1.6 million compared to the expenditure plan projected funding deficit of $2.9 million. This deficit is $1.3 million less than our expenditure plan projection. 2004/05 OPERATING FUNDING Details of the Authority's operating funding for the 2004/05 fiscal year have been received from the Department of Health & Wellness. Based upon the Department's approved funding and the Authority's Board-approved expenditure plan, the projected shortfall in funding at fiscal year end will be $6,776,725. If the complete deficit for 2003/04 is covered by the Department, our shortfall in funding for 2004/05 will be reduced to approximately $3.7 million. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Dr. Claude Leighton Family Education Room on the Pediatrics Unit of The Moncton Hospital was officially opened in June. In memory of Dr. Leighton, a long-time pediatrician at The Moncton Hospital, the room will be used for educating the families of young children newly diagnosed with conditions such as juvenile diabetes. The summer has been busy planning for the Friends' annual campaign which will be officially launched on October 2nd. The Friends have been the recipient of donations from charity golf tournaments including: Vito's Charity Golf Classic; Dale Snowdon Memorial; and Rigal Shipping. The Taylor Ford "Hit It Fore Health" tournament is scheduled for September 15th, and the Friends are the sole beneficiary of the proceeds from this sold-out event. Bennett and Albert County Hospital Foundation: The Foundation held its Annual Meeting on June 15th at the Albert County Health & Wellness Centre. Mr. Harley Tingley was re-elected Chair; Sedgewick Sinclair First Vice-Chair; and Linda Saunders Secretary-Treasurer. Sackville Memorial Hospital Foundation: The Foundation held its Annual Meeting on June 14th at the Sackville Memorial Hospital. Mr. Gary Morice was re-elected as Chair; Kathleen McMullen as First Vice-Chair; and June Kerry as Secretary. Newcomer to the Board, Shawn Mesheau, was elected Treasurer. SUMMER BED MANAGEMENT From July- Sept. 13, SERHA closed 3 units at the Moncton Hospital equating a total of 50 beds. This was done in order to facilitate bed management, vacation planning, and summer slowdown. Through much planning and cooperation of the Nurse Managers, Administrative Directors, and Medical staff we were able to maintain these reductions successfully. The average occupancy rate of our "open" beds remained approximately 86% with little to no disruptions in patient care. SOUTH-EAST REGIONAL HEALTH AUTHORITY STRATEGIC PLAN Work is progressing on the development of a new Strategic Plan for South-East Regional Health Authority. It is anticipated that the consultation process with the community, organizations, stakeholders, and staff will commence in mid-October The target date for completion of the plan is early 2005. An advisory committee is overseeing the strategic planning process. PROVINCIAL HEALTH PLAN The Board of Directors and the Minister of Health & Wellness met recently to discuss the Provincial Health Plan. While the Board pledged overall support for the plan, some concerns were expressed with the impact the closure of 28 beds will have on the Authority's operation. A plan for closing the beds is nearing completion and will be presented to the Board of Directors when completed. COLLABORATION WITH SCHOOL DISTRICT # 2 President & CEO Donn Peters has met with the Superintendent of School District # 2 to begin discussions on collaboration between the Authority and the District to address health issues facing the children of the district. There are partnership opportunities for offering educational and wellness initiatives in the schools, and a joint committee will be established to explore the options. RESEARCH DAY The Dr. Donald I. MacLellan Research Day is scheduled for September 24th. The day is established to develop research skills and showcase various research projects from health care professionals in all fields related to health and wellness. To register, contact the Research Office at 870-2422 or e-mail lyolsans@sehcc.health.nb.ca. BACK TO SCHOOL DAYS The week of September 13th-17th is the Authority's first-ever staff back to School Days. One of the Authority's priorities is healthy communities and a healthy workplace, and in order to have that healthy workplace environment, we must offer educational opportunities for staff members. The 62 sessions being offered contain "something for everyone" and range from mandatory re-certification to relaxation techniques to smoking cessation to flower arranging to nutrition and much more. Community Back to School Days will commence on September 19th. Authority staff will visit seniors homes and various locations within the business community to address health and wellness issues facing seniors and those in the workplace.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[88]=new Array("about_us/htm/english/cs_200406.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY June 2004 THE MONCTON HOSPITAL REDEVELOPMENT PROJECT The Authority was very pleased with the recent Government approval of the additional $10 million for The Moncton Hospital's Redevelopment Project. The $41 million project will provide new facilities for ambulatory care, laboratory, and emergency services. Construction is slated to commence in June, 2005, with completion in June, 2007.Planning for the project is progressing very well and is on schedule. The next step will be completion of a design concept and detailed architectural design work in preparation for issuing construction tenders in the spring of 2005. NURSING RESOURCES There are currently three full time and 15 temporary nursing positions vacant within South-East Regional Health Authority. PHYSICIAN RESOURCES The Authority has been successful in recruiting a new family physician to assume the practice of a retiring physician in Moncton. There continues to be a shortage of anaesthetists and recruitment in this specialty continues. FINANCIAL REPORT The Authority ended the March 31, 2004, fiscal year with a deficit from operations of $7,234,240 compared to a planned deficit of $7,959,860. This deficit is $725,620 less than our plan, or within .5% of planned expenditures. SUMMER RESOURCE/CLINICAL PLAN 2004 Following a comprehensive consultation process with staff of clinical and support services, a resource/clinical plan has been developed to meet the needs of our patients over the summer months (June 1, 2004-September 6, 2004). The plan will see five to six operating room theatres per day in operation throughout the summer, and three smaller nursing units will be closed for a total reduction of fifty beds. Staff on the affected units will be relocated to the appropriate open units along with their patients. There is daily monitoring of these plans and they are adapted as required to meet the needs of the community. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The Friends recently announced that the "Monitoring Your Health" campaign has reached its $800,000 goal. New monitors have been purchased for the Neuro Intensive Care Unit and the Medical/Surgical Intensive Care Unit. A celebration event for donors was held recently at which time staff of the NICU were on hand to demonstrate the new monitoring equipment and to take blood pressures. The Friends Annual Meeting was held on May 27th at which time two new directors were elected: Mr. Larry Nelson, President and CEOof Lounsbury Company Ltd., and Mr. Martin Thibodeau, Royal Bank Sales and Marketing Manager, Eastern New Brunswick and Prince Edward Island. Bennett and Albert County Hospital Foundation: The Foundation held its Annual Meeting on June 15th at the Albert County Health & Wellness Centre. The guest speaker was Ms. Mary Lee-Hebert, Vice-President Acute Care Services, who spoke on the Authority's new ambulatory care centre. Sackville Memorial Hospital Foundation: The "Give Comfort" campaign has raised $41,750 towards the goal of $48,000 to create a new palliative care suite at the Sackville Memorial Hospital and to purchase equipment which may be used for palliative care either in the hospital or by Extra Mural Services in the home. The Foundation held its Annual Meeting on June 14th at the Sackville Memorial Hospital. At that time, Mrs. Pauline Spatz stepped down after nine years of dedicated service to the Board. SOUTH-EAST REGIONAL HEALTH AUTHORITY STRATEGIC PLAN SERHA's Beyond 2000 strategic plan has been brought to completion and the Authority has embarked upon a new strategic planning exercise. With the transition to a regional health authority nearing completion, and the recent introduction of the Provincial Health Plan, it is very timely for SERHA to be moving forward with this strategic planning process. The community, patients, staff and many other stakeholders will be consulted over the next 3-5 months, and when completed the plan will identify the strategic direction for the Authority over the next five years. Preliminary work has already commenced, and the target date for completion is early in 2005. MENTAL HEALTH/PUBLIC HEALTH In preparation for the move of Community Mental Health and Public Health services to regional health authorities, discussions are nearing completion on the alignment of services in health region 1. Representatives from the Department of Health & Wellness, Region 1 South-East and Region 1 Beauséjour have met on a number of occasions to ensure that there is optimum service to the community following the transfer. Recommendations have now been submitted to the Provincial Steering Committee for the Transfer of Community Mental Health and Public Health to the RHAs and then to the Department of Health & Wellness for their consideration. PROVINCIAL HEALTH PLAN The Minister of Health & Wellness recently announced the Provincial Health Plan, and the immediate impact on SERHA is the closure of 28 beds at The Moncton Hospital within the next six months. Over the next several months, physicians, staff and management will be meeting regularly to determine how the 28 bed objective will be reached within the allotted six months. MEMBERSHIP ON SERHA'S BOARD OF DIRECTORS As a result of the recent municipal elections, SERHA welcomes six new members to the Board of Directors: Mr. John Neilson, Moncton Mrs. Peggy Humby, Ammon Mr. Virgil Hammock, Sackville Mrs. Shirley Powell, Moncton Mrs. Cathy Bates, Dieppe Mr. Harry Doyle, Lower Coverdale In addition, two current members of the Board were returned through the election process: Mr. Jean-Albert Cormier, Haute Aboujagane Mr. Carl Ross, Riverview The remaining members of the Board are: Mr. Walter Minshull, Sackville Mr. William Comeau, Upper Coverdale Mr. Terry MacPherson, Moncton Mr. Eugene LeBlanc, Dieppe Mr. Ron Allain, Rexton Mrs. Roseline Maillet, Saint Antoine   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[89]=new Array("about_us/htm/english/cs_200405.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY May 2004 NURSING RESOURCES There are currently 5 full time, 6 part time, and 14 temporary nursing positions vacant within South-East Regional Health Authority. PHYSICIAN RESOURCES The Authority has been fortunate to recruit 18 new physicians during the last fiscal year. These include physicians in: family medicine; neurosurgery; gastroenterology; otorhinolaryngology; obstetrics/gynecology; anaesthesia; cardiology; laboratory medicine/pathology; child and adolescent psychiatry, rehabilitation medicine; urology; general surgery; and hematology./oncology. There continues to be a shortage of anaesthetists and recruitment in this specialty continues. THE MONCTON HOSPITAL REDEVELOPMENT PROJECT Planning for the new Ambulatory Care/Laboratory/Trauma centre at The Moncton Hospital is progressing very well. The functional program is complete and drawings and layouts will be available within the next month ago. The Authority continues to plan for a $41 million project, and is hopeful that a favourable response will be forthcoming from the Government for an additional $10 million. NOMINATING COMMITTEE The Board appointed a Nominating Committee for the purpose of nominating officers, chairpersons and members of Board committees for the coming year. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: A series of events is being planned to mark the successful conclusion of the "Monitoring Your Health" campaign. The 6th Annual Hillsborough Fashions Gala was held on Friday evening, May 7th, at the Capitol Theatre with a capacity audience in attendance. The Annual General Meeting of the Friends will be held on Thursday, May 27th, in Room 6-A of The Moncton Hospital at 1:00 P.M. Bennett and Albert County Hospital Foundation: The Foundation will hold its Annual Meeting on June 15th at 7:30 PM at the Albert County Health & Wellness Centre. The Board recently approved the purchase of furnishings and equipment for the newly renovated Wellness Centre and associated physicians' examination rooms. Sackville Memorial Hospital Foundation: The "Give Comfort" campaign has raised $40,000 towards the goal of $48,000 to create a new palliative care suite at the Sackville Memorial Hospital and to purchase equipment which may be used for palliative care either in the hospital or by Extra Mural Services in the home. The Foundation will hold its Annual Meeting on June 14th at 7:00 PM at the Sackville Memorial Hospital. MENTAL HEALTH/PUBLIC HEALTH In preparation for the move of Mental Health and Public Health services to regional health authorities, discussions are ongoing on the alignment of services in health region 1. Representatives from the Department of Health & Wellness, Region 1 South-East and Region 1 Beausejour have met on a number of occasions to ensure that there is optimum service to the community following the transfer. PROVINCIAL HEALTH PLAN The Board heard that there is still no indication of when the provincial health plan will be announced. The regional health authorities have received no details on the proposed plan NORTHUMBERLAND MEDICAL TEACHING/RESEARCH PROGRAM The Board was very pleased with Times & Transcript media coverage in which the Northumberland Medical Teaching/Research Program was recognized as having one of the best programs for resident family doctors in Canada. Residents from other parts of Canada had high praise for the excellent training they have received, and for the opportunity to work closely with family physicians and specialists both in the hospital and in private offices. The two-year residency program is unique in that it is affiliated with physicians and hospitals in smaller communities in northern New Brunswick, Prince Edward Island and northern Nova Scotia. This affords the residents the opportunity to work not only in a large regional hospital in an urban setting but also in community hospitals in a more rural setting. DR. DONALD MACLELLAN RESEARCH DAY The 3rd Dr. Donald MacLellan Research Day will be held on Friday, September 24, 2004, at The Moncton Hospital. The purpose of the day is to: Increase the awareness of research among health care professionals; Promote research within SERHA and the community it serves; Provide a forum through which people can present their methodologies and research finds; Provide assistance to researchers. Health care professionals are welcome to share their research experience, and should contact the Research Office, 870-2422, as soon as possible to register. BACK TO SCHOOL DAYS South-East Regional Health Authority is planning "Back to School Days" in September, 2004. Community events will focus on healthy lifestyles and health prevention, while staff events will include mandatory continuing education, health prevention, and other concurrent sessions.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[90]=new Array("about_us/htm/english/cs_200404.htm","South-East Regional Health Authority - Corporate Summary","","CORPORATE SUMMARY April 2004 SANE PROGRAM (Sexual Assault Nurse Examiner) The Sexual Assault Nurse Examiner Program is an organized, nursing-based approach to caring for the victims of sexual assault. It promotes comprehensive service delivery that incorporates community counselling and legal services. The primary purpose for implementing this program is to ensure consistent, caring, uninterrupted, supportive treatment delivery to the victim. The secondary purpose is to partner with the community to help prevent sexual assaults by working in collaboration with the RCMP, the legal system, victim services, and other community-based support services. This program is the first of its kind in New Brunswick. SANE programs have been offered in the USA since the mid-1970s and in some Canadian provinces (British Columbia, Ontario and Nova Scotia for many years. NURSING RESOURCES There are currently 13 full time, 7 part time, and 26 temporary nursing positions vacant within South-East Regional Health Authority. THE MONCTON HOSPITAL REDEVELOPMENT PROJECT Planning for the new Ambulatory Care/Laboratory/Trauma centre at The Moncton Hospital is progressing very well. Functional programs have been completed, and the architects have begun preliminary work. Discussions continue with government to reach agreement on the appropriate level of funding for the project. FINANCIAL POSITION For the period ending February 29, 2004, the Authority reported an operating shortfall of $7.9 million compared to the Authority's expenditure plan projection of $7.1 million for the same period. This represents an unfavourable variance of $.8 million year to date. The original prediction of a $1.5 million saving for 2003/04 due to staff vacancies is close to target, however, the excess costs in drugs and medical/surgical supplies, as well as other supplies have more than used up these savings. The total expenditure plan for the 2003/04 fiscal year is $154.7 million. FOUNDATION REPORTS Friends of The Moncton Hospital Foundation: The total raised in the Monitoring Your Health campaign has reached $623,000 toward the $800,000 goal. The Board is pleased to welcome Mr. Larry Nelson, President and CEO of Lounsbury Company Ltd., as a director of the Foundation. Tickets are still available for the 6th Annual Hillsborough Fashions Gala to be held on Friday evening, May 4th. Proceeds will go to the Katherine Wright Wellness Centre to benefit education on breast health and the diagnosis, care and treatment of women with breast cancer. Bennett and Albert County Hospital Foundation: At a recent meeting the Board approved new mission and vision statements: "Mission: To enhance the health and wellness of the people served by the Albert County Health and Wellness Centre through raising funds and managing assets in the spirit of our benefactor, Judge Bennett's vision". "Vision: To have a positive impact on health and wellness for the people served by the Albert County Health and Wellness Centre with the support of our community and the satisfaction of our donors." Sackville Memorial Hospital Foundation: The Give Comfort campaign was officially launched last month with a goal of $48,000 to create a new palliative care suite at the Sackville Memorial Hospital and purchase equipment which may be used for palliative care either in the Hospital or by Extra Mural Services in the home. Thanks to dedicated volunteer leadership, the campaign has raised $25,000 in the first month.   Back to top  Vision: “Leading in a healthy and vibrant community”  Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. INDEX,FOLLOW");sQ1[91]=new Array("ambulatory_care/galleries/ambulatory_001.htm","ambulatory_care/galleries/ambulatory_001.htm","","Donald J. Peters, president and CEO of South-East Regional Health Authority, spoke on how the new Ambulatory Care facility will help maintain and enhance the Authority's role as a major critical care and trauma referral centre at the unveiling of the plans on May 2, 2005.");sQ1[92]=new Array("ambulatory_care/galleries/ambulatory_003.htm","ambulatory_care/galleries/ambulatory_003.htm","","Special guest speaker Premier Bernard Lord announced at the unveiling of the plans that the government will invest $41 million into the new Ambulatory Care project. Since this announcement, the funding has been increased to $47 million.");sQ1[93]=new Array("ambulatory_care/galleries/ambulatory_004.htm","ambulatory_care/galleries/ambulatory_004.htm","","Left to right: President and CEO of South-East Regional Health Authority Donald J. Peters, Premier Bernard Lord, Board Chair of South-East Regional Health Authority William Comeau and Raven Spanier, architect for Design Workshop Ltd. at the unveiling of the new Ambulatory Care project.");sQ1[94]=new Array("ambulatory_care/galleries/ambulatory_005.htm","ambulatory_care/galleries/ambulatory_005.htm","","Premier Bernard Lord (left) and Raven Spanier, architect for Design Workshop Ltd., the Moncton-based prime consultant company responsible for the architectural planning and design of the new Ambulatory Care project.");sQ1[95]=new Array("ambulatory_care/galleries/ambulatory_006.htm","ambulatory_care/galleries/ambulatory_006.htm","","This illustration shows the new Ambulatory Care facility and the existing hospital structure from the south façade.");sQ1[96]=new Array("ambulatory_care/galleries/ambulatory_007.htm","ambulatory_care/galleries/ambulatory_007.htm","","The planned site for the new Ambulatory Care facility prior to construction.");sQ1[97]=new Array("ambulatory_care/galleries/ambulatory_008.htm","ambulatory_care/galleries/ambulatory_008.htm","","The plans for the new Ambulatory Care project required the demolition of these four residences next to The Moncton Hospital on MacBeath Avenue.");sQ1[98]=new Array("ambulatory_care/galleries/ambulatory_009.htm","ambulatory_care/galleries/ambulatory_009.htm","","To make way for the new ambulatory care centre, École Beauséjour on Connaught Avenue (seen here) was demolished.");sQ1[99]=new Array("ambulatory_care/galleries/ambulatory_011.htm","ambulatory_care/galleries/ambulatory_011.htm","","Construction on the new ambulatory care centre began in June 2005 with a projected completion date of September 2007.");sQ1[100]=new Array("ambulatory_care/galleries/ambulatory_012.htm","ambulatory_care/galleries/ambulatory_012.htm","","A sod-turning ceremony took place Monday, Sept. 26 to mark the launch of construction for The Moncton Hospital's new $47-million Ambulatory Care project. 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<img src=\"_images/search_header.jpg\" width=\"574\" height=\"223\" border=\"0\" usemap=\"#header_bot_Map\" style=\"display:block;\"> </td> </tr> <tr> <td width=\"68\" height=\"33\"> <!-- ABOUT US --><a href=\"about_us/htm/english/aboutus.htm\" title=\"SERHA\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Serha','','_images/menu_serha_roll.gif',1)\"><img src=\"_images/menu_serha.gif\" name=\"Serha\" border=\"0\" alt=\"SERHA\" width=\"68\" height=\"33\"></a> </td> <td width=\"66\" height=\"33\"> <!-- CAREERS --><a href=\"careers/htm/english/careers.htm\" title=\"Careers\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Careers','','_images/menu_careers_roll.gif',1)\"><img src=\"_images/menu_careers.gif\" name=\"Careers\" border=\"0\" alt=\"Careers\" width=\"66\" height=\"33\"></a> </td> <td width=\"111\" height=\"33\"> <!-- AMBULATORY CARE --><a href=\"ambulatory_care/htm/english/ambulatory.htm\" title=\"Ambulatory Care\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Ambulatory','','_images/menu_ambcare_roll.gif',1)\"><img src=\"_images/menu_ambcare.gif\" name=\"Ambulatory\" border=\"0\" alt=\"Ambulatory Care\" width=\"111\" height=\"33\"></a> </td> <td width=\"95\" height=\"33\"> <!-- STRATEGIC PLAN --><a href=\"strategic_plan/htm/english/strategic.htm\" title=\"Strategic Plan\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Strategic','','_images/menu_splan_roll.gif',1)\"><img src=\"_images/menu_splan.gif\" name=\"Strategic\" border=\"0\" alt=\"Strategic Plan\" width=\"95\" height=\"33\"></a> </td> <td width=\"137\" height=\"33\"> <!-- HEALTH AUTHORITY NEWS --><a href=\"health_authority_news/htm/english/news.htm\" title=\"Health Authority News\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('News','','_images/menu_news_roll.gif',1)\"><img src=\"_images/menu_news.gif\" name=\"News\" border=\"0\" alt=\"Health Authority News\" width=\"137\" height=\"33\"></a> </td> <td width=\"97\" height=\"33\"> <!-- DONATE NOW --><a href=\"donate/htm/english/donatenow.htm\" title=\"Donate\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Donate','','_images/menu_donate_roll.gif',1)\"><img src=\"_images/menu_donate.gif\" name=\"Donate\" border=\"0\" alt=\"Donate Now\" width=\"97\" height=\"33\"></a> </td> </tr> <tr> <td colspan=\"6\" width=\"565\" height=\"100%\" style=\"padding:15px;\"> <!-- START CONTENT AREA --> <br> "; sQk += "";sQk += "<p>You searched for <b>" + sQ98 +".</b>"; sQk += "" }; function sQY() { if(sQT==0) { sQk += "<p>No pages matched your search.&nbsp;&nbsp;"; } else { var sQA = sQT==1 ? "page shown." : "pages shown."; sQk += "<p>" + sQT + " " + sQA + "&nbsp;"; } sQk += "<a href=\"javascript:history.go(-1)\">Search Again</a></p>"; sQk += "<br><br> <!-- <img src=\"_images/button.gif\" width=\"12\" height=\"12\">&nbsp;&nbsp;<a href=\"#Top\" title=\"Back to top\">Back to top</a> --> <!-- END CONTENT AREA --> </td> </tr> </table> </td> <td width=\"9\" class=\"vert_blue_bar\">&nbsp; </td> <td width=\"168\" height=\"100%\" align=\"top\" valign=\"top\"> <table bgcolor=\"#000000\" width=\"168\" valign=\"top\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\"> <tr> <td style=\"padding-top:8px;\" width=\"168\"> <a href=\"../moncton_hospital/default.htm\" title=\"The Moncton Hospital\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Moncton','','_images/right_moncton_roll.gif',1)\"><img src=\"_images/right_moncton.gif\" name=\"Moncton\" border=\"0\" alt=\"The Moncton Hospital\" style=\"display:block;\" width=\"168\" height=\"33\"></a> </td> </tr> <tr> <td width=\"168\" height=\"36\"> <a href=\"../sackville_hospital/default.htm\" title=\"Sackville Memorial Hospital\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Sackville','','_images/right_sackville_roll.gif',1)\"><img src=\"_images/right_sackville.gif\" name=\"Sackville\" border=\"0\" alt=\"Sackville Memorial Hospital\" style=\"display:block;\" width=\"168\" height=\"36\"></a> </td> </tr> <tr> <td width=\"168\" height=\"18\"> <a href=\"../addiction_services/default.htm\" title=\"Addiction Services\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Addiction','','_images/right_addiction_roll.gif',1)\"><img src=\"_images/right_addiction.gif\" name=\"Addiction\" border=\"0\" alt=\"Addiction Services\" style=\"display:block;\" width=\"168\" height=\"18\"></a> </td> </tr> <tr> <td width=\"168\" height=\"41\"> <a href=\"../albert_county/default.htm\" title=\"Albert County Health and Wellness Centre\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Albert','','_images/right_albertcounty_roll.gif',1)\"><img src=\"_images/right_albertcounty.gif\" name=\"Albert\" border=\"0\" alt=\"Albert County Health and Wellness Centre\" style=\"display:block;\" width=\"168\" height=\"41\"></a> </td> </tr> <tr> <td width=\"168\" height=\"17\"> <a href=\"../extra_mural/default.htm\" title=\"Extra Mural Services\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Extra','','_images/right_extramural_roll.gif',1)\"><img src=\"_images/right_extramural.gif\" name=\"Extra\" border=\"0\" alt=\"Extra Mural Services\" style=\"display:block;\" width=\"168\" height=\"17\"></a> </td> </tr> <tr> <td width=\"168\" height=\"30\"> <a href=\"../rexton/default.htm\" title=\"Health Services Centre Rexton\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Rexton','','_images/right_rexton_roll.gif',1)\"><img src=\"_images/right_rexton.gif\" name=\"Rexton\" border=\"0\" alt=\"Health Services Centre Rexton\" style=\"display:block;\" width=\"168\" height=\"30\"></a> </td> </tr> <tr> <td width=\"168\" height=\"29\"> <a href=\"../kwfwc/default.htm\" title=\"Katherine Wright Family Wellness Centre\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Wright','','_images/right_wright_roll.gif',1)\"><img src=\"_images/right_wright.gif\" name=\"Wright\" border=\"0\" alt=\"Katherine Wright Family Wellness Centre\" style=\"display:block;\" width=\"168\" height=\"29\"></a> </td> </tr> <tr> <td width=\"168\" height=\"41\"> <a href=\"http://www.serha.ca/departmets/north/index.htm\" title=\"Northumberland Centre for Medical Education and Research\" target=\"_blank\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('North','','_images/right_north_roll.gif',1)\"><img src=\"_images/right_north.gif\" name=\"North\" border=\"0\" alt=\"Northumberland Centre for Medical Education and Research\" style=\"display:block;\" width=\"168\" height=\"41\"></a> </td> </tr> <tr> <td width=\"168\" height=\"29\"> <a href=\"../petitcodiac/default.htm\" title=\"Petitcodiac Health Centre\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('Petitcodiac','','_images/right_petitcodiac_roll.gif',1)\"><img src=\"_images/right_petitcodiac.gif\" name=\"Petitcodiac\" border=\"0\" alt=\"Petitcodiac Health Centre\" style=\"display:block;\" width=\"168\" height=\"29\"></a> </td> </tr> <tr> <td style=\"padding-bottom:8px;\" width=\"168\"> <a href=\"../port_elgin/default.htm\" title=\"Port Elgin Health Centre\" onMouseOut=\"MM_swapImgRestore()\" onMouseOver=\"MM_swapImage('PortElgin','','_images/right_portelgin_roll.gif',1)\"><img src=\"_images/right_portelgin.gif\" name=\"PortElgin\" border=\"0\" alt=\"Port Elgin Health Centre\" style=\"display:block;\" width=\"168\" height=\"28\"></a> </td> </tr> <tr> <td style=\"padding-bottom:16px;\"> <!-- SIDE BAR GOES HERE --> <img src=\"_images/right_bluebar.gif\" border=\"0\"> </td> </tr> </table> </td> <td width=\"9\" class=\"invert_blue_bar\">&nbsp; </td> </tr> <tr> <td align=\"center\" height=\"23\" colspan=\"4\" valign=\"middle\" style=\"border-top:solid white 1px;border-bottom:solid white 1px;\"> <a href=\"disclaimer/htm/english/disclaimer.htm\" target=\"_blank\" title=\"Disclaimer\"><img src=\"_images/disclaimer.gif\" border=\"0\" alt=\"Disclaimer\" width=\"134\" height=\"13\" style=\"display:block;\"></a> </td> </tr> <tr> <td align=\"center\" colspan=\"4\"> <span class=\"smalltext_lg\">Accessibility on www.serha.ca</span><br><span class=\"smalltext\">Please check the <a href=\"../accessibility/htm/english/accessibility.htm\" target=\"_blank\" class=\"smalllink\" title=\"Accessibility on www.serha.ca\">accessibility</a> page for the latest information on how to best access<br>South-East Regional Health Authority's website.</span> </td> </tr> </table> <map name=\"header_bot_Map\"> <area shape=\"rect\" alt=\"South-East Regional Health Authority\" title=\"South-East Regional Health Authority\" coords=\"0,0,199,43\" href=\"default.htm\"> </map> <map name=\"header_top_Map\"> <area shape=\"rect\" alt=\"South-East Regional Health Authority\" title=\"South-East Regional Health Authority\" coords=\"0,0,200,37\" href=\"default.htm\"> </map> </body> </html> "; 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