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INFORMATION SYSTEMS Services Information Systems supports all computer hardware, software, communication equipment and the fleet of copiers and faxes used by South-East Regional Health Authority staff and physicians. Information Systems maintains stability and integrity through daily operations and support services. The department also aids in the selection and purchasing of all systems in the Authority, to ensure system standards and consistency are met throughout. The dedicated team of more than 40 employees supports more than 2,000 users using 1,300 computers, 1,400 phones and 250 printers and copiers, mainly through a central point of contact via the helpdesk. This helpdesk team plays an important support role for clients. Service is provided to all departments within South-East Regional Health Authority, without exception. Information Systems recently implemented an Authority-wide Picture Archiving and Communications System (PACS). This new medical imaging information system enables every computer in the Authority access to online digital images (X-ray, MRI, CT scans, etc.). It provides significant changes to clinical workflow and benefits all members of the Authority and patients. Information Systems moved to its current location, on the ground floor of The Moncton Hospital, in the summer of 1996. At that time, South-East Regional Health Authority was embarking on a major strategic project to replace its outdated computer system with a newly integrated, state-of-the-art Hospital Information System (HIS). Mission Our mission is to achieve excellence in providing and promoting appropriate information technology to assist our customers in delivering quality health services.  Back to top |
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Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. |
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The Information Systems team provides service and support to all departments within South-East Regional Health Authority.
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