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HEALTH RECORDS Frequently Asked Questions Can I access my own health records? Health records are the property of South-East Regional Health Authority and are maintained for the benefit of the patient, the physician and the Regional Health Authority. New Brunswick Regulation 92-84 of the Hospital Act, "Patient Records" 21(1)(d) states that the patient's record may be disclosed to any person (including the patient himself) upon written request, signed by the patient. The South-East Regional Health Authority and its medical staff support the principle of patients having access to their own health record information. How do I get a copy of my health records? Patients may access their own medical information (both paper and electronic chart formats) by directing their request to the Health Records department of the facility in which they were a patient. Personnel from that department will assist patients in obtaining a signed Patient Access Release Form and assist in the patients' request. What should a request for information include? The written request for health records must include the patient's name, date of birth, Medicare number if possible and mailing address as well as the type of information the patient is requesting. The request must be dated, be no older then 60 days and have an original signature. Where should requests for information be forwarded? All requests for information should be forwarded to the Health Records department of the facility the patient visited. For South-East Region Health Authority facilities, send information to: Health Records South-East Regional Health Authority 135 MacBeath Avenue Moncton, N.B. E1C 6Z8 What happens if I want my records released to another individual? Whether the patient wants his or her information released to a relative, friend, insurance company, police or lawyer, the patient or the requester must submit a signed consent from the patient giving the hospital authorization to release the patient's information. Signed consents are valid for 60 days and are required to be original, except in the case of an emergency from another facility where a fax copy will be accepted. Do I need parental consent if I am a youth? Yes. If the patient is not 16 years of age and wants access to his or her health records, the patient needs his or her parent or legal guardian to submit a request of the patient's behalf. How do I inquire about records on a deceased patient? To access information on a deceased patient, the requester will be required to show proof of executorship or proof that he or she is the legal signing authority with the request for information. How do I request my birth information? For information regarding a patient's birth (i.e. exact time of birth; proof of birth) he or she will need to submit a request that includes the mother's name, her date of birth and her signature due to the fact that these records were part of her chart for anyone born before 1986. Any information on an individual that has been adopted must be forwarded to New Brunswick Post Adoption Registry. Are there costs to obtaining my health records? There are administrative costs to obtaining non-medical requests.
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Accessibility on www.serha.ca Please check the accessibility page for the latest information on how to best access South-East Regional Health Authority's website. |
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